Hotel El Cid Merida

Hotels
5.8 (141 reviews)
Calle 61 # 573 A x 74 y 76 Col Centro, Mérida, YUC, 97000 , Mérida , MX
52-999-9244228

listing image 1
Show all photos

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Safe-deposit box at front desk
Meeting rooms
Tours/ticket assistance
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
Good attention from staff
Spacious rooms
Cons:
Unclean rooms
Poor service
Misleading advertising

Categories

Cleanliness
3.74
Multiple reviews reported issues with water in the bathroom and insufficient cleaning during the stay.
Service
6.71
There were instances of rude service and unresponsiveness to guest inquiries, but some positive mentions of staff.
Location
6.25
Some guests had mixed feelings about the location, citing the need for awareness of hotel policies.
Room Quality
5.2
Significant issues with room amenities such as air conditioning and damaged electronics reported.
Amenities
5.23
Amenities reported as insufficient with complaints about the condition and functionality.
Value for Money
7.19
Generally perceived as aligned with cost, though experiences varied widely.
Food and Beverage
6.04
No specific feedback regarding food and beverage; average rating applied.
Overall Experience
6.01
Mixed experiences led to a generally average perception of the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:43

Property Description

Discover the charm of Hotel El Cid Merida, your ideal getaway in the heart of Mérida, where comfort meets convenience.

Recreational Amenities
Dive into relaxation at our stunning outdoor pool, the perfect spot to unwind after a day of exploration. Enjoy complimentary wireless internet access throughout the hotel, keeping you connected during your stay.

Comfortable Accommodations
Our 64 air-conditioned rooms are designed for your comfort, featuring cable programming for your entertainment and private bathrooms equipped with invigorating showers.

Convenient Services
Benefit from our 24-hour front desk, luggage storage, and secure safe deposit box services, ensuring a stress-free experience from check-in to check-out.

Elevate your travel experience—book your stay at Hotel El Cid Merida today!

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.8
Based on 141 reviews
Cleanliness: 3.74
Service: 6.71
Location: 6.25
Room Quality: 5.2
Amenities: 5.23
Value for Money: 7.19
Food and Beverage: 6.04
Overall Experience: 6.01
M
Montes de Oca • solo_traveller • mx
1
2026-07-02 • via Nuitee
M
Montes de Oca • solo_traveller • mx
1
2026-07-02 • via Nuitee
F
ferraez • solo_traveller • mx
1
Cons:

Tenía cucarachas la habitación

2026-07-01 • via Nuitee
F
ferraez • solo_traveller • mx
1
Pésima limpieza
Pros:

La accesibilidad del personal

Cons:

No entregaron el cuarto sucio, tenía cucarachas!

2026-07-01 • via Nuitee
G
Guzmán Fernández • solo_traveller • mx
1
Pros:

Nada

Cons:

Huele a humedad

2026-06-30 • via Nuitee
M
mejia • couple • mx
1
Peor que motel de paso
Cons:

Instalaciones descuidadas muy viejas el colchón demasiado incómodo se le saltan los resortes una experiencia muy desagradable

2026-06-26 • via Nuitee
E
Esmeralda • solo_traveller • mx
5
2026-06-25 • via Nuitee
S
Segura • solo_traveller • mx
1
Pésimo servicio
Pros:

Nada todo fue pésimo

Cons:

Primero no me dieron la habitación con tres cama
Segundo el que dieron estaba inundado
El tercero cuando me fui a bañar salió agua sucia y apesto mi cabello y nadie se pudo bañar.
Me cobraron más caro de lo que reserve
La tele no servicia el cable tampoco y el internet no se diga
Pésimo servicio

2026-06-25 • via Nuitee
G
Guzmán Fernández • solo_traveller • mx
1
Pros:

Nada

Cons:

Todo, lugar con mucha humedad, no son lo que ofertan en las fotos

2026-06-24 • via Nuitee
P
patricia • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Estoy observando que en varios hoteles a los que reservamos por Booking ,nos dan las peores habitaciones..

2026-06-21 • via Nuitee
Álvarez • solo_traveller • mx
10
2026-06-18 • via Nuitee
T
tomastinoco • solo_traveller • mx
1
Cons:

Instalaciones en mal estado y oliendo a sucio

2026-06-17 • via Nuitee
J
Julio Cesar • family_with_children • mx
2
no fue de mi agrado
Cons:

No tiene tele, los cuartos apestan a humedad, la habitacion esta muy vieja

2026-06-15 • via Nuitee
R
Ricardo • solo_traveller • mx
1
Pros:

Nada

Cons:

El personal tenía pésima actitud

2026-06-15 • via Nuitee
M
Miriam • solo_traveller • mx
1
No reservar, el hotel nada que ver con las fotos
Cons:

El hotel esta en muy malas condiciones, la recepcionista que nos atendió es pésima en su trabajo, te da poca información y te atiende de mala gana, el baño daba pena de lo horrible que estaba. El hotel hasta da un poco de miedo de tan malas condiciones que tiene

2026-06-15 • via Nuitee
M
Mauricio • solo_traveller • mx
3
2026-06-15 • via Nuitee
P
Perera Ayala • solo_traveller • mx
7
Pros:

Nada

Cons:

Todo

2026-06-12 • via Nuitee
M
Montalvo • solo_traveller • mx
1
Pesimo
Pros:

Lo único q se salva fue la alberca

Cons:

Camas con bichos sábanas sucias y apestaban.
Paredes sucias televisión sin señal no funciono en toda la estancia internet fallaba sin toallas para alberca la verdad no fue de mi agrado

2026-06-10 • via Nuitee
R
Ricardo • solo_traveller • mx
10
2026-06-09 • via Nuitee
S
Sierra Flores • solo_traveller • mx
1
Medio
Pros:

Nada

Cons:

El hotel

2026-06-07 • via Nuitee