Hotel El Cid Merida

Hotels
5.8 (141 reviews)
Calle 61 # 573 A x 74 y 76 Col Centro, Mérida, YUC, 97000 , Mérida , MX
52-999-9244228

listing image 1
Show all photos

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Safe-deposit box at front desk
Meeting rooms
Tours/ticket assistance
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
Good attention from staff
Spacious rooms
Cons:
Unclean rooms
Poor service
Misleading advertising

Categories

Cleanliness
3.74
Multiple reviews reported issues with water in the bathroom and insufficient cleaning during the stay.
Service
6.71
There were instances of rude service and unresponsiveness to guest inquiries, but some positive mentions of staff.
Location
6.25
Some guests had mixed feelings about the location, citing the need for awareness of hotel policies.
Room Quality
5.2
Significant issues with room amenities such as air conditioning and damaged electronics reported.
Amenities
5.23
Amenities reported as insufficient with complaints about the condition and functionality.
Value for Money
7.19
Generally perceived as aligned with cost, though experiences varied widely.
Food and Beverage
6.04
No specific feedback regarding food and beverage; average rating applied.
Overall Experience
6.01
Mixed experiences led to a generally average perception of the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:43

Property Description

Discover the charm of Hotel El Cid Merida, your ideal getaway in the heart of Mérida, where comfort meets convenience.

Recreational Amenities
Dive into relaxation at our stunning outdoor pool, the perfect spot to unwind after a day of exploration. Enjoy complimentary wireless internet access throughout the hotel, keeping you connected during your stay.

Comfortable Accommodations
Our 64 air-conditioned rooms are designed for your comfort, featuring cable programming for your entertainment and private bathrooms equipped with invigorating showers.

Convenient Services
Benefit from our 24-hour front desk, luggage storage, and secure safe deposit box services, ensuring a stress-free experience from check-in to check-out.

Elevate your travel experience—book your stay at Hotel El Cid Merida today!

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.8
Based on 141 reviews
Cleanliness: 3.74
Service: 6.71
Location: 6.25
Room Quality: 5.2
Amenities: 5.23
Value for Money: 7.19
Food and Beverage: 6.04
Overall Experience: 6.01
C
Ceu • solo_traveller • mx
1
Pros:

me gusto salirme de ahí

Cons:

estaba tan feo y sucio ademas del pésimo olor, que preferí salirme

2026-05-30 • via Nuitee
N
Navarro • solo_traveller • mx
10
Pros:

La alberca es perfecta para todos , y la habitaciones son espaciosas , el personal es súper accesible

Cons:

La alberca estaba sucia pero de hojas nada que afectará su uso

2026-05-22 • via Nuitee
O
Octavio • solo_traveller • mx
2
2026-05-22 • via Nuitee
P
Perez Gutierrez • solo_traveller • mx
7
Pros:

La alberca, solo que es esta temporada caen muchas hojitas secas

Cons:

La regadera, estaba en mal estado con óxido y desconectada del tubo

2026-05-19 • via Nuitee
C
crystel • solo_traveller • mx
1
Pros:

Nada, no me dejaron alojarme

Cons:

Llegué aún con reservacion y me dijeron que ya estaba lleno y que no me iban a poder alojar

2026-05-19 • via Nuitee
J
Jenner Armando • solo_traveller • mx
8
2026-05-18 • via Nuitee
J
Jenner Armando • solo_traveller • mx
8
2026-05-18 • via Nuitee
A
Aranda • solo_traveller • mx
1
Cons:

No pude alojarme por qué no tenían habitaciones disponibles

2026-05-15 • via Nuitee
J
Joaquin Moises • family_with_children • mx
7
Pros:

La recamara era muy amplia

Cons:

Habia cucarachitas

2026-05-14 • via Nuitee
O
Osorio Torres • solo_traveller • mx
3
Quedo a deber
Pros:

Que tiene estacionamiento

Cons:

Todo lo demas, le falta mantenimiento, hacerlo mas acojedor

2026-05-14 • via Nuitee
J
Jaffeth • solo_traveller • mx
6
Cons:

Ofrecen la alberca y no está funcionando en la recepción no tienen aire acondicionado y hace mucho calor

2026-05-13 • via Nuitee
M
Martha Cecilia • couple • mx
8
Muy bien, gracias
Pros:

La ubicación,

Cons:

Las instalaciones muy antiguas y faltó comodidad en los colchones

2026-05-11 • via Nuitee
F
Fabiola Del Carmen • solo_traveller • mx
7
No había agua
Pros:

La ubicación céntrico

Cons:

No había agua en toda la noche , el clima sonaba muy fuerte con un ruido aturdidor y los bebés no podían dormir por el ruido .

2026-05-07 • via Nuitee
L
Leydi • family_with_children • mx
1
2026-05-07 • via Nuitee
M
Mex pool • solo_traveller • mx
4
2026-05-04 • via Nuitee
• family_with_children • mx
8
2026-04-27 • via Nuitee
Y
Yennyfer • solo_traveller • mx
3
2026-04-27 • via Nuitee
L
Ledia Edith • solo_traveller • mx
8
Pros:

Esta bonito el hotel , y lo que masme gusto fue el comedor

Cons:

El recibimiento son muy apaticos
V

2026-04-25 • via Nuitee
N
Novelo • family_with_children • mx
5
Pros:

Ubicación

Cons:

El clima no enfrio

2026-04-25 • via Nuitee
K
KARLA NOEMI • family_with_children • mx
8
2026-04-24 • via Nuitee