Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconvenient entrance steps
Small bathroom toilet
Mold and poor lighting in some areas

Categories

Cleanliness
7.95
The room was clean, bathroom was well stocked and easy to enjoy, but there were some comments about mold and poor lighting.
Service
8.95
The staff were friendly and welcoming, very helpful during the stay.
Location
8.95
Great location close to metro stations and a lively shopping district.
Room Quality
7.95
Rooms were spacious but some mentioned bathroom design issues and thin mattresses.
Amenities
7.45
Amenities were basic and some facilities need improvement, particularly soundproofing.
Value for Money
7.95
The hotel offers decent value for the price, although some aspects like cleanliness raised concerns.
Food and Beverage
7.95
No food options were highlighted in reviews, considered standard for hotel tier.
Overall Experience
8.45
Overall a positive experience with helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:54

Property Description

Convenient Location
Ueno First City Hotel is perfectly situated just steps away from Yushima Subway Station and a short stroll from JR Okachimachi Station, making it an ideal base for exploring Tokyo.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as free Wi-Fi, flat-screen TV, and a private bathroom, ensuring a pleasant stay for all guests.

Attractions and Accessibility
With popular tourist spots like Ueno Zoo and Tokyo National Museum within walking distance, and easy access to Akihabara, Asakusa, and Ginza via Ueno Station, your stay at Ueno First City Hotel promises to be both enjoyable and hassle-free.

Book your stay now at Ueno First City Hotel and embark on a memorable Tokyo adventure!

Important information:

Guests who plan to arrive after check-in hours (10 pm) must inform the property in advance. If the property is not notified in advance, the booking may be treated as a no-show and the total price of the reservation will be charged. Contact details can be found in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 549 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.45
今 • solo_traveller • jp
6
Pros:

駅からも近く、受付も感じが良く素敵なホテルでした。

Cons:

9時過ぎにチェックアウトをしたが、部屋を出る時すでに清掃道具がドア前横にあり、あまり気持ちが良くなかった。チェックアウトが、遅い理由ではないと思うが…

2026-07-04 • via Nuitee
Q
Quentin • solo_traveller • be
10
Pros:

Localisation, propreté et amabîilté.

Cons:

n/a

2026-07-03 • via Nuitee
M
Maicol • solo_traveller • it
9
2026-07-03 • via Nuitee
R
Rosana • couple • es
9
2026-06-30 • via Nuitee
L
Lucia • family_with_children • it
6
Camera senza finestra
Pros:

La posizione comoda per il parco, vicina alla metro e a ristoranti

Cons:

La camera tripla che avevo prenotato era praticamente senza finestra. Su mia richiesta, hanno sostituito la camera con due camere doppie piccolissime (ma almeno finestrate) dietro supplemento di prezzo.

2026-06-29 • via Nuitee
A
Apithanangsiri • couple • sg
10
2026-06-27 • via Nuitee
V
Valentina • solo_traveller • it
9
Pros:

Praticamente tutto

Cons:

Niente da segnalare

2026-06-27 • via Nuitee
M
Maicol • solo_traveller • it
9
2026-06-26 • via Nuitee
A
Antoine • solo_traveller • ch
9
Très bon emplacement, propre et calme
Pros:

Tout

Cons:

Rien

2026-06-23 • via Nuitee
D
Diego • solo_traveller • uy
9
2026-06-23 • via Nuitee
A
Agustin • family_with_children • us
8
Pros:

Location

Cons:

Small room

2026-06-22 • via Nuitee
D
Diana • solo_traveller • ar
10
Volveria muy contenta
Pros:

Todo me gustó.
El staff super eficiente
La ubicación es impecable, cerca de subtes, trenes y buses.
Un paseo a pie hasta el Parque Ueno y los Museos.
Tiendas de conveniencia a pocos metros y, sin embargo, un.lugar tranquilo.

2026-06-21 • via Nuitee
K
Kristina • solo_traveller • fr
9
Pros:

Simple et propre

2026-06-16 • via Nuitee
W
WEI CHENG • extended_group • tw
9
Pros:

整體住起來很舒服，附近交通很方便，周圍也好逛，下次還是會找機會去住宿。

Cons:

唯一比較可惜剛好住的房間，浴室是無法上鎖! 看起來是門鎖故障。(影響不是很大，只是希望能再注意細節的部分)

2026-06-11 • via Nuitee
G
Geoffrey • solo_traveller • be
8
Very likely to keep coming back here as my Tokyo port of call
2026-06-08 • via Nuitee
P
PV • solo_traveller • au
5
2026-06-07 • via Nuitee
J
Jina • extended_group • us
10
Pros:

The futon room was nice! Lots of space for both beds, luggage, and to sit without having to sit on beds. The separate entryway was also great. The bathroom was separated into a toilet room, sink, and the shower, which was great for efficient bathroom use amongst four people. The shower was a room with a tub and wet floor. We didn't mind sleeping on futons at all.

Cons:

We were on the first floor, so it could get a little noisy if we wanted to open a window (e.g. a water pipe was located right by a window).

2026-06-03 • via Nuitee
P
PHILIP • family_with_children • us
7
Pros:

The location was excellent -- close to Gion and the shopping areas for walking. The Ueno Park is 20-30 mins walk away. There are convenient bus stops and Yushima train station is close by. Value for the money is great.

Cons:

there is no lobby to hang around with friends, which we usually do after we come back from sightseeing.

2026-06-01 • via Nuitee
C
C. Backi • solo_traveller • fr
8
2026-05-31 • via Nuitee
D
Diana • solo_traveller • ar
10
Pros:

Excelente hotel y staff.
Muy bien ubicado

Cons:

Me gustó todo.
Hay que hacer reservación previa para el desayuno (sólo desayuno japonés)

2026-05-30 • via Nuitee