Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconvenient entrance steps
Small bathroom toilet
Mold and poor lighting in some areas

Categories

Cleanliness
7.95
The room was clean, bathroom was well stocked and easy to enjoy, but there were some comments about mold and poor lighting.
Service
8.95
The staff were friendly and welcoming, very helpful during the stay.
Location
8.95
Great location close to metro stations and a lively shopping district.
Room Quality
7.95
Rooms were spacious but some mentioned bathroom design issues and thin mattresses.
Amenities
7.45
Amenities were basic and some facilities need improvement, particularly soundproofing.
Value for Money
7.95
The hotel offers decent value for the price, although some aspects like cleanliness raised concerns.
Food and Beverage
7.95
No food options were highlighted in reviews, considered standard for hotel tier.
Overall Experience
8.45
Overall a positive experience with helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:54

Property Description

Convenient Location
Ueno First City Hotel is perfectly situated just steps away from Yushima Subway Station and a short stroll from JR Okachimachi Station, making it an ideal base for exploring Tokyo.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as free Wi-Fi, flat-screen TV, and a private bathroom, ensuring a pleasant stay for all guests.

Attractions and Accessibility
With popular tourist spots like Ueno Zoo and Tokyo National Museum within walking distance, and easy access to Akihabara, Asakusa, and Ginza via Ueno Station, your stay at Ueno First City Hotel promises to be both enjoyable and hassle-free.

Book your stay now at Ueno First City Hotel and embark on a memorable Tokyo adventure!

Important information:

Guests who plan to arrive after check-in hours (10 pm) must inform the property in advance. If the property is not notified in advance, the booking may be treated as a no-show and the total price of the reservation will be charged. Contact details can be found in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.2
Based on 577 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.45
M
Michiel • couple • nl
8
Pros:

The room was clean, location perfect and staff were very friendly and helped us well during an emergency

2026-11-07 • via Nuitee
J
Jessica • couple • mx
10
2026-11-07 • via Nuitee
T
Tommaso • solo_traveller • it
9
Pros:

Bell’hotel, comodo, confertevole, buonissima posizione e prezzo eccezionale per quello che offre

2026-11-06 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Pros:

La ubicación y la atención del personal

Cons:

Me ha gustado todo, no hay nada malo que decir.

2026-11-06 • via Nuitee
G
German • couple • es
10
2026-11-06 • via Nuitee
W
walid • solo_traveller • fr
7
2026-11-04 • via Nuitee
S
Sindhura • solo_traveller • in
9
Great hotel close to Ueno station
Pros:

The location was great. Walkable from ueno station and yet on a quiet street. The room was small, but it had everything I needed. Staff were excellent.

Cons:

The bed was on the harder side. Not sure if that's the norm in Japan.

2026-11-03 • via Nuitee
L
Luca • couple • it
8
Pros:

Camera leggermente piu grande della media ma bisogna prestare attenzione se si hanno 4 valige.
Bagno veramente minuscolo, avrei fatto a meno del lavandino e della cucina per fare un bagno in cui ci si possa muovere dopo la doccia.
La posizione è ottima, la zona è super tranquilla e a 2 passi dal una fermata della metro da cui raggiungere qualsiasi parte di tokyo (con qualche cambio) e da un 7-11.
Personale disponibile e gentile.
Apprezzatissima la macchina del caffè, mi ha salvato la colazione letteralmente ogni mattina (il caffè era pure discreto, 7+ super pieno)

2026-11-01 • via Nuitee
F
Fernando Agustin • family_with_children • ar
6
2026-11-01 • via Nuitee
S
SHIHFANG • extended_group • tw
9
2026-11-01 • via Nuitee
I
Itsaso • couple • es
8
2026-10-30 • via Nuitee
Y
Yi Xuan • family_with_children • tw
8
2026-10-29 • via Nuitee
B
Bar • solo_traveller • il
8
2026-10-29 • via Nuitee
S
Sebastian • solo_traveller • de
8
Pros:

Das Hotel lag in einer ruhigen Seitenstraße, von der man nur wenige Minuten von Yushima Station für die Metro und ca. 10 Minuten von der JR Okachimachi Station und Ueno Park entfernt war.

Cons:

Der Waschsalon war zwar hilfreich, aber man sollte das Waschmittel einfach vom Konbini kaufen gehen, da es bei der Rezeption maßlos überteuert ist.

2026-10-28 • via Nuitee
I
IsaelisayJuan • family_with_children • es
9
Pros:

El tamaño de la habitación y el baño.

Cons:

Las almohadas no eran muy cómodas, es verdad que en la recepción tenían más, pero como casi todo lo extra había que pagarlo (nos tocó pagar por dos toallas extras de baño para nuestras hijas)pues no preguntamos.

2026-10-28 • via Nuitee
N
Nicolas • solo_traveller • ar
9
2026-10-27 • via Nuitee
M
Maria • couple • cz
10
2026-10-27 • via Nuitee
Y
Yu Sen • couple • tw
8
2026-10-26 • via Nuitee
C
Chiara • couple • it
10
Centrale, comodo, pulito
Pros:

La posizione, i servizi, la gentilezza

Cons:

Nulla, tutto bene

2026-10-26 • via Nuitee
R
Ryan • couple • fr
3
bad
Pros:

Proximity with Yamanote line

Cons:

Dirty, Mold on the wall, Dust arond the bed and under, too
expensive for what it is, really small room

2026-10-24 • via Nuitee