Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconvenient entrance steps
Small bathroom toilet
Mold and poor lighting in some areas

Categories

Cleanliness
7.95
The room was clean, bathroom was well stocked and easy to enjoy, but there were some comments about mold and poor lighting.
Service
8.95
The staff were friendly and welcoming, very helpful during the stay.
Location
8.95
Great location close to metro stations and a lively shopping district.
Room Quality
7.95
Rooms were spacious but some mentioned bathroom design issues and thin mattresses.
Amenities
7.45
Amenities were basic and some facilities need improvement, particularly soundproofing.
Value for Money
7.95
The hotel offers decent value for the price, although some aspects like cleanliness raised concerns.
Food and Beverage
7.95
No food options were highlighted in reviews, considered standard for hotel tier.
Overall Experience
8.45
Overall a positive experience with helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:54

Property Description

Convenient Location
Ueno First City Hotel is perfectly situated just steps away from Yushima Subway Station and a short stroll from JR Okachimachi Station, making it an ideal base for exploring Tokyo.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as free Wi-Fi, flat-screen TV, and a private bathroom, ensuring a pleasant stay for all guests.

Attractions and Accessibility
With popular tourist spots like Ueno Zoo and Tokyo National Museum within walking distance, and easy access to Akihabara, Asakusa, and Ginza via Ueno Station, your stay at Ueno First City Hotel promises to be both enjoyable and hassle-free.

Book your stay now at Ueno First City Hotel and embark on a memorable Tokyo adventure!

Important information:

Guests who plan to arrive after check-in hours (10 pm) must inform the property in advance. If the property is not notified in advance, the booking may be treated as a no-show and the total price of the reservation will be charged. Contact details can be found in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.2
Based on 577 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.45
G
G • solo_traveller • il
9
Pros:

Everything

2026-08-26 • via Nuitee
S
Sandrine • family_with_children • fr
8
Pros:

Hotel et personnel agréable, situé juste à côté du parc Ueno qui un lieu riche et agréable, beau paysage!!!

2026-08-26 • via Nuitee
J
Jun • family_with_children • de
8
in der Nähe von Akihabara
Pros:

Zum zweiten Mal haben wir in diesem Hotel übernachtet, als wir Tokyo besucht haben. Dieses Mal haben wir ein etwas besseres Zimmer als vor zwei Jahren bekommen.
Von diesem Hotel aus kann man gut zu Fuß Akihabara und andere Sehenswürdigkeien um den Bahnhof Ueno erreichen.

2026-08-25 • via Nuitee
I
Ichin • family_with_children • tw
10
2026-08-24 • via Nuitee
T
TENSHIN • solo_traveller • jp
7
2026-08-21 • via Nuitee
N
Nikolas • solo_traveller • ie
10
Pros:

Good location, friendly staff, quiet neighborhood and no noise from other apartments. Room service offered clean towels daily even when I put up the "no cleaning required" sign which is really nice.

Cons:

Bed mattress was too hard. Yukata given during first day wasn't entirely clean. There was a stain mark on it.

2026-08-16 • via Nuitee
F
fabrizio • family_with_children • it
6
Buona la posizione ma non soddisfacente
Pros:

La posizione

Cons:

L’hotel un po’ datato …..la Camera era piccola e il bagno costruito in unica struttura di plastica tipo il bagno di un aereo ma un po’ più grande ci sono le scale per entrare in hotel e nessuno ci ha mai aiutato con i bagagli.

2026-08-14 • via Nuitee
G
Guiseppe • solo_traveller • ca
9
I will stay again for sure
Pros:

Location is excellent! I like that it is in a quiet area in Ueno but close enough to everything!

Cons:

Just a sewerage smell in the bathroom otherwise everything is fine

2026-08-11 • via Nuitee
K
Karim • family_with_children • fr
8
2026-08-10 • via Nuitee
M
Miguel • solo_traveller • us
9
Needed a hotel for my north Tokyo exploration needs. This was perfect.
Pros:

Smooth check-in, quiet neighborhood

Cons:

N/A

2026-08-09 • via Nuitee
V
VIRGINIE • extended_group • fr
8
Pros:

Hôtel bien placé, chambre très fonctionnelle et calme. Parfait

2026-08-08 • via Nuitee
吉田 • solo_traveller • jp
8
2026-08-07 • via Nuitee
J
JEN CHIAO • extended_group • tw
8
2026-08-07 • via Nuitee
O
Olaia • solo_traveller • es
8
Pros:

Ubicación perfecta cerca de Ueno park, la zona del hotel es muy tranquila sin ruidos y a dos calles tienes la zona de bares y restaurantes
Varias paradas de metro a 5 minutos andando,el personal muy amable y la habitación muy cómoda, cogimos dos camas individuales ya que si se viene de europa la de matrimonio es muy pequeña, muy recomendable

2026-08-05 • via Nuitee
才 • couple • tw
9
2026-07-21 • via Nuitee
W
Wataru • solo_traveller • jp
10
2026-07-20 • via Nuitee
R
René • solo_traveller • de
9
Pros:

:-)

2026-07-13 • via Nuitee
T
tachi64 • extended_group • ar
9
Pros:

Siempre me alojo en este hotel. La ubicaicón es excelente para mi ya que Ueno es en mi opinión una de las mejores zonas para alojarte. Podes tener tranquilidad y si caminas unas cuadras ya estás en Akihabara.

2026-07-13 • via Nuitee
T
Teresa • solo_traveller • de
8
Pros:

Sauberes Zimmer, freundliches Personal, gute Lage - UBahn Station, Ueno Park und Ginza fußläufig gut zu erreichen.

Cons:

Beengtes Zimmer

2026-07-11 • via Nuitee
Y
YASUTAKE • couple • jp
9
2026-07-10 • via Nuitee