Hôtel Cailler & Bains de la Gruyère

Hotels
8.9 (1539 reviews)
Gros Plan 28 , Charmey , CH
+41 26 927 62 62

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable rooms
Wonderful location
Varied and delicious food
Cons:
Minor cleanliness issues
High prices for some services
Temperature of food could be improved

Categories

Cleanliness
8.69
Generally good with mentions of cleanliness but noted some minor issues in a review.
Service
9.16
Consistently praised as professional and welcoming across multiple reviews.
Location
9.2
Highly rated for its beautiful setting in Charmey and convenience to local amenities.
Room Quality
8.65
Chambers described as comfortable and well-cared for with minor drawbacks.
Amenities
9.08
Direct access to baths and good facilities, alongside quality breakfast offerings.
Value for Money
8.64
Some concerns regarding pricing related to certain amenities.
Food and Beverage
8.69
High quality of meals and breakfast mentioned, though some food temperature issues were noted.
Overall Experience
9.06
Guests have expressed strong satisfaction throughout their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:52

Property Description

Charming Country-Style Rooms and Fine Cuisine
Hotel Cailler offers charming country-style rooms directly linked via an underground hallway to the Gruyère Spa. Enjoy fine cuisine in the 2 restaurants serving delicious Swiss and international dishes made from seasonal ingredients.

Wellness Facilities at Gruyère Spa
Indulge in relaxation at the Gruyère Spa featuring a Turkish bath, sauna area, pools, and various wellness facilities. A sports centre nearby offers additional recreational options.

Variety of Accommodation Options
Choose from nicely furnished double rooms, spacious junior suites, or apartments with a living room for your stay at Hotel Cailler. Each option provides a comfortable and inviting space.

Ready to experience the perfect blend of relaxation and comfort? Book your stay at Hotel Cailler now!

Important information:

Please note that access to the Gruyère Spa is allowed for children of all ages.
Please note that reservations for the restaurants are recommended before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.9
Based on 1539 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 9.08
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.06
S
Selina • extended_group • ch
7
Pros:

La chambre, le personnel, les bains et le massage

Cons:

Rien

2026-10-16 • via Nuitee
S
Steph • couple • ch
9
2026-10-13 • via Nuitee
P
Petra • couple • ch
8
2026-10-12 • via Nuitee
M
Marc • couple • ch
9
2026-10-11 • via Nuitee
K
Konstantine • couple • ch
10
2026-10-07 • via Nuitee
T
Thierry • solo_traveller • ch
8
2026-10-07 • via Nuitee
N
Nadia • family_with_children • ch
10
Moment de détente très appréciable
Pros:

Tout ok

2026-09-19 • via Nuitee
A
Arnaud • extended_group • ch
9
2026-09-19 • via Nuitee
S
Sandra • solo_traveller • ch
10
Pros:

Nous avons tout aimé, que ce soit de l'accueil du personnel, de l'emplacement de l'hôtel, l'accès aux bains sur 2 jours, la propreté des lieux et des petits cadeaux dans notre chambre.
Nous reviendrons avec grand plaisir

2026-09-19 • via Nuitee
M
Maria Jesus • extended_group • ar
6
2026-09-18 • via Nuitee
C
Claire • family_with_children • ch
8
2026-09-16 • via Nuitee
C
Christine • couple • ch
10
Pros:

Tout

2026-09-15 • via Nuitee
K
Karin • family_with_children • ch
10
Pros:

Das Hotel hat meine Erwartungen übertroffen, perfekt für einen Kurztrip zum Entspannen.

Cons:

Kissen hätte bequemer sein können :D!

2026-09-14 • via Nuitee
A
Aline • solo_traveller • ch
9
2026-09-12 • via Nuitee
G
Guylaine • extended_group • ch
10
2026-09-11 • via Nuitee
Y
Yvonne • couple • ch
5
kein Kommentar
Pros:

die Betten waren gut

Cons:

das Frühstück für ein solches 4* Hotel lässt zu wünschen übrig
Das Essen allgemein entspricht nie einem Hotel mit Sternen Küche, der Service am Abend war miserabel dementsprechend auch das Essen

2026-09-10 • via Nuitee
T
Tristan • solo_traveller • ch
9
2026-09-09 • via Nuitee
R
Rogivue2012 • solo_traveller • ch
9
Pros:

L'hôtel, la chambre, les bains, le cadre etc.
Petit déjeuner exceptionnel !

Cons:

Pas d'ombre sur notre balcon, matelas un peu mous pour nous.

2026-09-08 • via Nuitee
M
Marie-Laure • family_with_children • ch
7
2026-09-08 • via Nuitee
E
Elke • family_with_children • ch
10
Great family friendly hotel in a beautiful location
Pros:

Lovely family friendly hotel in a beautiful location, very nice breakfast, relaxing experience.

Cons:

Visiting during a heat wave, the fans in the room were good but it was still quite hot in the room. A little bit on the pricey side but nice for a treat.

2026-09-07 • via Nuitee