Hotel Victoria

Hotels
8.8 (2160 reviews)
Centralbahnplatz 3-4 , Basel , ch
+41 61 270 70 70

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Rooms
Good Breakfast
Cons:
Noise Issues
High Prices

Categories

Cleanliness
8.3
Several reviews indicate issues such as worn towels and noise disrupting the stay.
Service
9.3
The staff are often described as friendly and helpful.
Location
9.3
Location is frequently praised as superb, close to transport and attractions.
Room Quality
8.8
Rooms are noted as spacious and comfortable, though some mention issues with noise.
Amenities
8.3
Missing USB ports noted, but other amenities are generally satisfactory.
Value for Money
8.8
Price is seen as somewhat high, but aligns with expectations for quality in the area.
Food and Beverage
8.8
Breakfast is highlighted positively, though some critiques on additional dining options.
Overall Experience
8.8
Overall satisfaction is reflected in many reviews, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Luxurious Victorian Ambiance
Experience the perfect blend of traditional hospitality and modern comforts at Hotel Victoria in the heart of Basel. The exclusive Victorian ambience of the rooms will transport you to a bygone era while enjoying all the conveniences of modern life, from free WiFi to a large flat screen TV.

Fine Dining and Relaxation
Indulge in a culinary journey at the Bar & Bistro restaurant, offering a delightful selection of Swiss, regional, and international dishes. Unwind during the summer months on the terrace with a refreshing drink or meal, soaking in the vibrant atmosphere.

Convenience and Accessibility
Benefit from 24-hour reception, room services, and a range of amenities including a fitness room, business corner, and complimentary public transportation for exploring Basel. With key attractions within walking distance and parking available in the hotel's underground garage, every aspect of your stay is taken care of.

Ready to immerse yourself in the charm of Hotel Victoria? Book now for an unforgettable experience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.8
Based on 2160 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
S
Stefan • couple • ch
8
Pros:

Nespresso-Kaffemachine im Zimmer: sehr gut!

Cons:

Badezimmer etwas "demodée", Badewanne zum Duschen ist "zu hoch", um bequem ein- und auszusteigen.

2026-08-10 • via Nuitee
D
Daniela Justine Elisabeth • solo_traveller • ch
8
2026-08-10 • via Nuitee
S
Stephanie • couple • gb
8
2026-08-08 • via Nuitee
A
Alessio • solo_traveller • it
10
2026-08-06 • via Nuitee
G
GSL • couple • pt
7
2026-08-04 • via Nuitee
R
Rosemary • solo_traveller • us
9
As a single person wanting an uncomplicated way to see the city and great art, it was perfect!
Pros:

The location across from the main train station was wonderful. The tram stopped just in front to take me everywhere I wished to go, very conveniently and efficiently. Given its location I was a bit concerned but my hotel room, the staff, and the restaurant connected were convenient and comfortable for a 3 night stay. Easy to get to the Kuntsmuseum and the fondation Beyeler— my reasons for visiting. I would certainly book there again!

2026-08-03 • via Nuitee
O
Ombretta • solo_traveller • it
10
2026-08-02 • via Nuitee
C
Christina • family_with_children • se
9
2026-08-02 • via Nuitee
L
Luca • extended_group • it
10
2026-08-02 • via Nuitee
L
Lyness • solo_traveller • zm
8
Pros:

Everything

Cons:

Lack of fine dinning

2026-08-02 • via Nuitee
K
Kim Nina • couple • ch
10
Schönes Hotel, freundliches Personal und Top Lage
Pros:

Sehr schöne Zimmer. Sehr freundliches Personal, ging auf Extrawünsche und auch das Reinigungspersonal war super nett und unkompliziert, herzlichen Danky

2026-08-02 • via Nuitee
D
Doris • couple • ch
8
Sehr gut, wir empfehlen das Hotel an unsere Bekannten.
Pros:

Die Lage direkt beim Hauptbahnhof ist wunderbar!
Wir haben kein Frühstück genommen.
Jedoch waren wir bei der Anreise im Restaurant und wurden sehr freundlich bedient.

Cons:

Alles ok

2026-07-25 • via Nuitee
P
Peter • couple • ch
9
2026-07-25 • via Nuitee
H
Heike • solo_traveller • de
8
2026-07-25 • via Nuitee
B
Barbara • solo_traveller • ch
8
Pros:

Ablagefläche in der Dusche für eigene Utensilien
Waschlappen vorhanden. Für mich ein wichtiges Detail

Cons:

CHF 27.00 sind zu viel für das Frühstück

Frühstücksbereich ist sehr kühl eingerichtet. Etwas mehr Atmosphäre wäre schön

2026-07-22 • via Nuitee
Y
YunJen • family_with_children • tw
9
Pros:

一切都好

Cons:

蓮蓬頭的灑水頭壞了，但都沒更換新的，跟前台反應後，狀況一樣

2026-07-20 • via Nuitee
K
Kerrie • family_with_children • au
10
2026-07-20 • via Nuitee
I
Ibrahim • family_with_children • kw
6
Pros:

Room are clean and big

Cons:

Staff not helpful not friendly

2026-07-19 • via Nuitee
D
Dietze • solo_traveller • ch
10
2026-07-18 • via Nuitee
R
Renate • couple • de
10
Pros:

Internet

2026-07-18 • via Nuitee