Hotel de Londres y de Inglaterra

Hotels
9.1 (6262 reviews)
Zubieta Kalea, 2 , San Sebastián , ES
+34 943 44 07 70
[email protected]

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Paid
Children allowed

Facilities

Breakfast available (surcharge)
Self parking (surcharge)
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Exceptional location (beachfront / La Concha / near Old Town)
Comfortable, well-appointed rooms and excellent sea views
Friendly and helpful staff in many reviews
High-quality housekeeping and cleanliness
Very good restaurant and breakfast
Cons:
Car park issues / difficult exit / problematic QR system
Higher prices; expensive breakfast and café items
No gym or pool
Some understaffing reported (bar/staff shortages)
Minor room issues for some (squeaky floors, lack of in-room coffee machine)

Categories

Cleanliness
9.6
Housekeeping repeatedly praised as exceptional and rooms described as very well cared for and warm; overall very clean.
Service
8.9
Staff described as friendly and helpful in many reviews, but some comments note understaffing and limited knowledge (e.g., car-park assistance) which lowered the score slightly.
Location
9.9
Location overwhelmingly praised: on the beach/La Concha, immediate access to Old Town, restaurants and shops — frequently described as unbeatable.
Room Quality
9.5
Rooms described as beautiful, well-fitted, comfortable beds and many with excellent sea views; minor issues mentioned (squeaky floors) but overall very positive.
Amenities
8
Good onsite amenities like parking (convenient location) and restaurant, but several guests reported car-park operational problems and the hotel lacks a gym/pool and some in-room extras (e.g., coffee machine).
Value for Money
8.3
Multiple guests note the accomodation is pricier and breakfast/coffee can be expensive; many consider it worth the cost given the quality and location, so score is slightly below top.
Food and Beverage
9.1
Restaurant food described as spectacular and breakfasts as very good, though some find café/restaurant prices high.
Overall Experience
9.5
Majority of reviews call the stay wonderful or excellent from check-in to check-out, citing location, room quality and staff as highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

A 4-star luxury hotel in San Sebastián facing the bay of La Concha, welcoming guests for more than 150 years. Its 166 rooms combine the architecture of a golden age (Belle Époque) with modern, comfortable finishes.

Important information:

License Number: HSS00001

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that renovation work on the hotel's facade will be carried out from December 2025 to March 2026, and some rooms may be affected by noise.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 0+ years costs 45 EUR per night. A cot for children up to 3 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    A parking garage is available.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

9.1
Based on 6262 reviews
Cleanliness: 9.6
Service: 8.9
Location: 9.9
Room Quality: 9.5
Amenities: 8
Value for Money: 8.3
Food and Beverage: 9.1
Overall Experience: 9.5
A
Aitor • family_with_children • lu
9
2026-11-07 • via Nuitee
G
Gweneth • extended_group • au
10
I would highly recommend this property. The staff were extremely attentive & went above & beyond.
Pros:

I had an ocean view room which was pure bliss.

2026-11-07 • via Nuitee
N
Noguera • couple • es
10
2026-11-07 • via Nuitee
A
Arlene • couple • au
10
2026-11-07 • via Nuitee
L
LUISA • couple • cl
10
Pros:

Lugar y elegancia

Cons:

Habitacion un poquito pequeña

2026-11-07 • via Nuitee
T
Troy • couple • bs
10
Great staff. Great location. Great facility
Pros:

Location

2026-11-07 • via Nuitee
E
Ester • couple • gb
10
2026-11-06 • via Nuitee
P
Paul • couple • au
10
The place to stay in San Sebastian, it has great history, location, facilities and rooms
Pros:

Excellent hotel and rooms. The bathrooms are amazing - great bath and toilet. Very good lighting - the best I’ve ever seen. Bright enough to read well

Cons:

Nothing - it was perfect

2026-11-06 • via Nuitee
V
Viera • family_with_children • es
9
2026-11-05 • via Nuitee
S
Samantha • couple • us
10
Pros:

Fantastic room, location, staff and ocean view!

2026-11-05 • via Nuitee
K
Kathryn • couple • au
9
2026-11-03 • via Nuitee
L
Luis • couple • us
6
Nice great location
Cons:

Too expensive for the rating

2026-11-03 • via Nuitee
C
Celia • couple • fr
10
2026-11-03 • via Nuitee
A
Aggie • couple • au
10
5 Star amazing hotel
Pros:

Everything especially the staff. The airline lost our luggage and the staff at the hotel bent over backwards to help us locate it. They were incredible.

2026-11-03 • via Nuitee
F
Fernando • family_with_children • es
9
2026-11-02 • via Nuitee
C
christel • couple • fr
10
Séjour parfait dans un hôtel très luxe
Pros:

Hôtel digne d’un 4 étoiles. Je leur ai fait une demande spéciale par mail et ils ont été très attentionnés et ont fait de mon séjour un rêve. Un grand merci à l’organisation. Les petits dej sont incroyables. La vue extraordinaire. Un séjour incroyable.

Cons:

Rien

2026-11-01 • via Nuitee
T
Toni • couple • tr
8
Pros:

Kahvaltı çeşitli ve güzeldi.Otelin lokasyonu çok mükemmeldi.Personel kibardı fakat hizmet kalitesi düşüktü.Odalarda Nescafé tarzı kahve mevcuttu,kahve makinesi yoktu

2026-11-01 • via Nuitee
F
Fernando • couple • es
10
Fin de semana de ensueño.
Pros:

Todo en general. Ya hemos estado varias veces en este hotel, y siempre espectacular. La ubicación, el personal tanto de recepcion como en restauracion, el mantenimiento…todo excepcional.

Cons:

Nada.

2026-11-01 • via Nuitee
B
Bezette-Flores • extended_group • us
10
2026-10-30 • via Nuitee
A
albert • couple • es
10
2026-10-30 • via Nuitee