Circle Inn Hotel and Suites Bacolod

Hotels
7.8 (314 reviews)
Lopez Jaena- Malaspina Streets , Bacolod , PH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly/helpful staff
Clean rooms
Good pool
Safe parking
Good value for money
Cons:
Limited/poor breakfast and food-safety concern
Missing toiletries (toothbrush/toothpaste)
Towel quality/availability issues
Low shower/bidet pressure and occasional plumbing faults
Occasional unfriendly/check-in staff

Categories

Cleanliness
8
Rooms and pool area frequently described as clean and well kept; a few guests noted minor issues (soap dispenser not working, occasional towel condition).
Service
8.5
Staff repeatedly praised as friendly, helpful and attentive; isolated reports of less hospitable kitchen staff and one unwelcoming check-in experience.
Location
8.7
Consistently highlighted as a strong point: convenient, safe area with good parking and easy access for activities.
Room Quality
7.2
Many guests found rooms comfortable with good beds and furnishings, but others reported small rooms, bed comfort could improve, and occasional plumbing issues (leaks, shower bracket).
Amenities
7.2
Pool and parking praised; shortcomings include missing toiletries (toothbrush/toothpaste), recommendation for slippers, and some issues with bathroom fittings (bidet/shower pressure).
Value for Money
8.2
Multiple guests commented that the hotel offers good value and would stay again; overall perceived as reasonably priced for the experience.
Food and Beverage
6.2
Mixed to negative feedback: breakfast choices limited for some, reports of poor coffee, occasional stock-outs and at least one serious food-safety complaint after buffet breakfast.
Overall Experience
8.4
Overall stays described as comfortable and pleasant with helpful staff and good location; some recurring negatives around breakfast, toiletries and bathroom fittings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:53

Property Description

Convenient and Comfortable Stay at Circle Inn

Free Wi-Fi and On-site Café: Stay connected with complimentary Wi-Fi throughout the hotel and enjoy the convenience of the on-site café.

Relaxing Amenities: Unwind in the hot tub or indulge in rejuvenating massage services during your stay at Circle Inn.

Dining Options and Convenience: From local to international dishes, the hotel's coffee shop offers a variety of meals. Additionally, guests can enjoy the privacy of in-room dining and the convenience of an on-site store.

Experience a seamless blend of comfort and convenience at Circle Inn. Book your stay now to enjoy these fantastic amenities!

Important information:

Please note that the same credit card used to guarantee the booking and a valid identification card must be physically presented upon check-in together with the cardholder. Third-party credit cards are not accepted.

Please note that the property will collect a deposit upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCD

Location

Guest Reviews

7.8
Based on 314 reviews
Cleanliness: 8
Service: 8.5
Location: 8.7
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 6.2
Overall Experience: 8.4
J
James • solo_traveller • us
8
Best location and fair price.
Pros:

I did room service both nights. Sandwiches were not good.
Hot wings were excellent 👍
Cheese stix were excellent.

Cons:

The room was nice but cramped

2026-09-17 • via Nuitee
A
Andrew Stephen • couple • ph
10
2026-09-12 • via Nuitee
A
Angeli Janeen • couple • ph
10
2026-09-07 • via Nuitee
H
Hennalyn • extended_group • ph
7
2026-09-07 • via Nuitee
M
Maricris • family_with_children • ph
5
Nice but need more improvements in some parts
Pros:

I like the location because it is near from stores where we can buy our needed things, also the room is very nice.

Cons:

I didn't like because some of the staff are not approachable and there's no clear objectives about the booking. Also it's doesn't meet our expectations to the value of money we spend.

2026-09-06 • via Nuitee
K
kent • extended_group • ph
5
Good
Pros:

The ambience, tha staff, the place

Cons:

The amenities needs to be requested 1st, not already given in the room

2026-09-06 • via Nuitee
F
Fritz • couple • ch
4
eher unerfreulic
Pros:

Personal war freundlic

Cons:

- im Zimmer / Toilette gab es nicht einmal Zahngläser. Alles eher primitiv und alt (kaum je restauriert)
.- Restaurant: Tost zum einen Essen kam erst später als die warme Speise, war verbranntes Brot;
Das grillierte des andern Tellers war offensichtlich Aufgewärmzes vom Vortag !
Nie wieder.

2026-09-05 • via Nuitee
H
HolgerW • solo_traveller • de
9
2026-08-31 • via Nuitee
U
Ullyann • couple • ph
8
Comfortable stay
Pros:

Location

Cons:

Needs some renovation

2026-08-27 • via Nuitee
V
Vanessa • extended_group • gb
7
Basic hotel stay.
Pros:

The pool area, the fact that 7 eleven was handy next to hotel. The area where Koi fishes are located great feature.

Cons:

Breakfast was not that great for choices unless it was just unfortunate that menu for those days we were there is not that great.

2026-08-26 • via Nuitee
S
Saavedra • solo_traveller • us
7
2026-08-05 • via Nuitee
J
Jenkins • solo_traveller • ph
10
Pros:

The location and ambience

Cons:

None

2026-07-20 • via Nuitee
A
Artmyh • couple • au
9
2026-07-17 • via Nuitee
C
Cathy • couple • ph
10
2026-07-11 • via Nuitee
M
Maria Divina • extended_group • us
10
2026-07-08 • via Nuitee
M
Madrid • couple • us
10
Stay great would go back again
Pros:

Parking and great value great staff

2026-07-06 • via Nuitee
J
Jo Ann • couple • ph
5
2026-06-28 • via Nuitee
M
Madrid • couple • us
10
Great place to stay
Pros:

Yes parking was safe and staff was very friendly

2026-06-27 • via Nuitee
P
Palma • solo_traveller • ca
8
2026-06-23 • via Nuitee
K
Kim • couple • au
10
A very comfortable pleasant stay with great staff. Will definitely stay again.
Pros:

The rooms were good size, clean and comfortable. Nice large bed, sofa chair and desk. The pool was great, it has shade in early morning and afternoon.
The food was excellent, buffet breakfast and a good menu variety. Room service on fill menu until 10pm, then limited menu all night. Drinks at the bar till late too.
Staff always helpful and happy to please.

Cons:

Just that they ran out of Tapa and calamare, my favourite...

2026-06-18 • via Nuitee