Fersal Hotel

Hotels
•
Independent
7.8 (54 reviews)
No. 245 P. Tuazon Boulevard Cubao, Quezon City, Manila , Quezon City , PH
63-9285025062

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Facilities

Free WiFi
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Good service
Clean and affordable
Accessible to shopping
Cons:
Unsafe feeling
Dated rooms

Categories

Cleanliness
7.94
Hotel is clean.
Service
8.91
Good service and very good customer service.
Location
7.95
Accessible to shopping and transportation.
Room Quality
5.9
Dated rooms and feels unsafe.
Amenities
7.43
Standard quality for this hotel tier.
Value for Money
8.39
Affordable hotel.
Food and Beverage
7.94
Good restaurant service.
Overall Experience
7.91
Overall a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:15

Property Description

Luxurious Amenities
Pamper yourself with onsite massages or take advantage of the complimentary wireless internet and concierge services.

Delectable Dining Options
Enjoy a meal at the hotel's restaurant, Inn Cafe, or savor dining at the coffee shop/cafe. Room service is also available for a cozy night in.

Convenient Facilities
Unwind in one of the 68 air-conditioned rooms with minibars and free Wi-Fi. The hotel also offers a business center, free newspapers, and dry cleaning services.

Experience the best of Quezon City at Fersal Hotel, conveniently located minutes away from key attractions. Book your stay now to indulge in comfort and convenience.

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 54 reviews
Cleanliness: 7.94
Service: 8.91
Location: 7.95
Room Quality: 5.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 7.91
R
ROLAND IAN • couple • ph
7
2026-06-13 • via Nuitee
R
ROLAND IAN • solo_traveller • ph
7
2026-06-13 • via Nuitee
R
ROLAND IAN • solo_traveller • ph
7
2026-06-13 • via Nuitee
R
Romano • solo_traveller • us
8
Almost Five Star
Pros:

Location

Cons:

Not enough sidewalk

2026-06-10 • via Nuitee
M
Manuel • solo_traveller • ph
8
2026-06-06 • via Nuitee
M
MALITAO • extended_group • ph
7
If you want affordable price, accessible & safe location. Pwede na dito.
Pros:

The location is accessible in other areas.
The breakfast is nice, the room is clean.
The receptionist & guard are polite.

Cons:

The television you cannot watch any news or anything because it is not connected to the internet or cable provider.

2026-06-02 • via Nuitee
E
Evony • extended_group • ph
4
Below expectations, had to transfer to another hotel to have a more comfortable experience
Pros:

Staff at least are polite

Cons:

Our stay at this hotel was unfortunately disappointing. The amenities are outdated, old, and clearly worn out. The floors did not seem properly cleaned, and even the curtains looked very dusty, which made the room feel neglected.

We also had ongoing issues with the TV and had to call reception several times for assistance. In the end, only YouTube was working, which was frustrating considering the time spent trying to fix it.

The parking situation was probably the worst part. Guests with bigger vehicles are required to park across the road and walk back to the hotel. This becomes very inconvenient, especially when carrying multiple luggages, and we did not see any bellboy available to assist.

Overall, the hotel needs major improvement in cleanliness, maintenance, and guest convenience.

2026-05-26 • via Nuitee
F
Francis • solo_traveller • fr
8
2026-05-14 • via Nuitee
T
Trisha Karla • extended_group • ph
3
2026-05-10 • via Nuitee
T
Trisha Karla • couple • ph
1
Cons:

I am writing to formally raise a complaint regarding an undisclosed charge and the handling of guest privacy during my stay.

Your hotel is attempting to charge an additional fee for a visitor who did not stay overnight, based on visiting hours being limited until 11:00 PM. While this may have been mentioned verbally, there was no clear disclosure in the Booking.com listing or booking confirmation that any fee would apply.

More concerning is how this situation was handled. Staff went directly to the room to check on the presence of a visitor. This felt intrusive and inappropriate, and it raised serious concerns about guest privacy and professionalism.

Additionally, my nanny was pressured to pay the charge, which is unacceptable.

To be clear:

* Charges must be transparently disclosed before booking
* Guest privacy must be respected at all times
* Staff should not pressure any individual for payment

I am requesting:

* Immediate removal of this undisclosed charge
* Written clarification of your policies, including any fees
* An explanation regarding the handling of this situation, particularly the intrusion into the room

If this is not resolved promptly, I will escalate this through Booking.com and proceed with formal complaints and public reviews.

I expect a fair and professional resolution.

2026-05-01 • via Nuitee
R
Rosario • extended_group • ph
10
Home away from home.
Pros:

The staff are very friendly and accommodating. The property is clean, safe, and very comfortable. The area is also close to the establishments.

Cons:

none

2026-04-24 • via Nuitee
M
Maria teresa • couple • us
8
2026-04-16 • via Nuitee
P
Paglomutan • couple • ph
10
2026-04-08 • via Nuitee
T
Trinidad • couple • ph
7
2026-03-21 • via Nuitee
M
Maria Hanna • family_with_children • ae
8
2026-03-20 • via Nuitee
F
Flavia • family_with_children • de
7
It's recommendable.
Pros:

Breakfast warls okay.
I would have liked to have a water boiling kettle in the room like the previous year.

Cons:

Some guests who came in late were a bit loud.

2026-03-14 • via Nuitee
M
Melinda • solo_traveller • ph
8
Pros:

The Staff is responsive

Cons:

The front entrance no proper pick up and drop off area

2026-03-14 • via Nuitee
M
Maria teresa • couple • us
10
Excellent
Pros:

Staff ate very responsive in every request.

Cons:

N/A

2026-03-13 • via Nuitee
A
Amy • couple • us
10
Excelent
Pros:

Accessible and the staff are nice and accommodating.

Cons:

N/A

2026-03-10 • via Nuitee
R
Rodolfo • couple • us
6
Will recommend it to friends for budget purposes
Pros:

Close to the eateries

Cons:

The surrounding

2026-02-24 • via Nuitee