AluaSoul Ibiza - Adults only

Hotels
•
AluaSoul
8.1 (977 reviews)
Playa Es Cana, s/n - Santa Eulalia des Riu · Ibiza-España , Es Cana , ES

listing image 1
Show all photos

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location near the beach
Large, well-maintained pools and sunbeds
High-quality, varied food
Friendly and professional staff (notable individual praise)
Spacious and clean rooms
Good daytime activities and evening entertainment
Relaxing facilities (balinese beds, pleasant grounds)
Cons:
No parking available
Unreliable Wi‑Fi
Thin soundproofing / noise issues
Small/awkward bathroom layout with glass doors
Guests report loungers by the pool being reserved early
Tap water not potable in some reviews
Occasional booking/room allocation problems and technical disruptions

Categories

Cleanliness
8.3
Multiple mentions of clean rooms and tidy public areas (e.g. 'spaziosi e puliti', 'propreté', 'Tidy & clean'); overall cleanliness is a clear positive.
Service
7.8
Staff frequently praised (helpful manager Jennifer, friendly restaurant/bar staff), but some negative reports about reception handling and uneven hospitality reduce the score slightly.
Location
8.6
Consistently described as very well located (near beach, great for evening strolls) — a strong asset for the hotel.
Room Quality
7.9
Rooms described as spacious, modern and comfortable by many guests, though occasional issues noted (old-building room mismatch, small/glass bathroom layout that may not suit larger guests).
Amenities
7.4
Pools, balinese beds and entertainment are praised, but problems reported with Wi‑Fi, early reservation of sunbeds and some technical disruptions lower the score.
Value for Money
8.1
Standard quality for this hotel tier
Food and Beverage
8.6
Food repeatedly called excellent, varied and plentiful across reviews; restaurant and bar service also frequently praised.
Overall Experience
8.1
Overall sentiment is positive with many glowing stays and return intent, tempered by a few operational issues (booking errors, Wi‑Fi, noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:33

Property Description

Luxurious 4-Star Adults Only Retreat

Wellness Oasis: Indulge in relaxation at the wellness centre and unwind in the fitness area.

Gourmet Dining: Enjoy delectable meals at the a la carte and buffet-style restaurants, complemented by two vibrant bars.

Entertainment Galore: From show cooking to entertainment staff, every moment at AluaSoul Ibiza promises fun and excitement.

Experience the epitome of luxury and entertainment at AluaSoul Ibiza - Adults only. Book now for an unforgettable stay!

Important information:

Please note:

-When booking more than 5 rooms, different policies and additional supplements may apply.

-Pets Policy:
Dogs weighing up to 10 kg (22 lb) are welcome at AluaSoul Ibiza. This service is available upon request at €50 per night, exclusively in the Double, Double Pool View, Double Superior Sea View, Double Superior Frontal Sea View categories. Only one dog per room is allowed. It is mandatory to contact the hotel in advance to review the terms and conditions prior to your reservation: [email protected] are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Location

Guest Reviews

8.1
Based on 977 reviews
Cleanliness: 8.3
Service: 7.8
Location: 8.6
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
L
Luis • couple • gb
10
2026-09-19 • via Nuitee
B
BLAS • couple • es
7
Mal mantenimiento
Pros:

De dos días solo hubo agua caliente en la ducha 1
Reclame y no tuve solución , bueno si que mandara un correo electrónico

Cons:

La ducha

2026-09-19 • via Nuitee
G
Guido • couple • de
9
2026-09-17 • via Nuitee
N
Nora • solo_traveller • fr
7
Pros:

L'emplacement ,à proximité de tout ( commerces, bars,restaurants, bus,taxis)
Les pieds dans l'eau.
Endroit animé.

Cons:

La salle de bains ouverte.

2026-09-13 • via Nuitee
G
Garcia • couple • ch
9
2026-09-13 • via Nuitee
T
Tauxe • couple • ch
6
Très bien avec des amis
Pros:

L’extérieur génial

Cons:

Le tout inclus finit à 23h, alcool au rabais pour les tout inclus et la piscine ferme à 18h

2026-09-12 • via Nuitee
T
Teresa • couple • gb
8
Great staff and atmosphere
Pros:

Central

Cons:

Room small and noisy

2026-09-10 • via Nuitee
E
Eff_Gee • extended_group • gb
9
Great hotel, excellent value for money and in a nice location overlooking the bay.
Pros:

We had a pool-facing suite, three people sharing, and it was huge. Also use of the infinity pool with the suite was perfect for a short break. Upgraded to all-inclusive on check-in and it was great value for money. Access to the beach was super easy.

2026-09-07 • via Nuitee
B
Beatrice • couple • it
8
Buono
Pros:

Il ristorante fronte mare

Cons:

Le camere

2026-09-06 • via Nuitee
B
Beatriz • couple • fr
10
Pros:

Hôtel incroyable! Buffet incroyable avec du choix

2026-09-04 • via Nuitee
K
Karine • couple • be
7
2de maal in dit hotel maar helaas geen 3de keer meer
Pros:

De locatie.

Cons:

Onze kamer, junior suite met zwembadzicht was totaal niet in overeenstemming van wat je van een suite verwacht. Het was een ruime kamer maar in het oude gedeelte op het eerste verdiep. Licht van de ganghal scheen ‘s nachts naar binnen. Airco functioneerde niet goed. Handdoeken werden dagelijks ververst wat heel goed is maar de kamer zelf werd niet gepoetst. Ook veel lawaai van de andere kamers, en veel geluid van de mensen die de lift ‘s nachts gebruikten of zich door de gang naar hun kamer begaven.
Verleden jaar hadden we een superior room met zeezicht en die was veel rustiger en mooier dan deze zogenaamde suite.
Ook nu kregen wij toegang tot het privé zwembad boven maar dit was slecht onderhouden, troebel water en veel algen. De ligzetels die in het water onderaan opgesteld waren, zagen groen van de algen en niet meer wit.
Weinig cocktails gedronken want het is puur suikerwater. Het eten op zich viel wel mee. Personeel in het restaurant was dikwijls niet vriendelijk. Slechts enkele dames die al lachend opdienden.
In het begin van ons verblijf geen wifi in het hotel maar na enkele dagen was dit probleem opgelost.
De laatste nacht zouden wij om 4u ‘s morgens opstaan om tijdig op de luchthaven te zijn. Dus rond 23u naar bed. Om iets na 1u ‘s morgens gaat plots onze kamerdeur open en staat de nachtreceptionist in onze kamer! Ik schrik me rot en zijn uitleg was dat er een alarm kwam van onze kamer en of alles ok was. Ja alles was ok maar ik heb Natuurlijk niet meer geslapen tot het uur van vertrek. De uitleg die we kregen
Bij het uitchecken was dus weer dat onze kamer een alarm gaf. Heel raar dat ze dan plots in uw kamer staan.
Al bij al hadden wij een fantastische tijd in Ibiza. Het blijft een magisch eiland.🏝️

2026-09-04 • via Nuitee
Y
Yaroslav • couple • kz
9
2026-09-02 • via Nuitee
T
tamsin • couple • gb
6
Won’t stay there again
Pros:

Easy to get to everything, good views, separate area for suite customers

Cons:

Food low quality, towel management, drinks terrible

2026-09-01 • via Nuitee
V
Veestraeten • extended_group • be
8
Pros:

Service

Cons:

Eerste dag geen WIFI, daarna zeer slechte connectie met WIFI aan het zwembad. Van zodra men buiten kwam was de WIFI connectie zeer slecht.

2026-09-01 • via Nuitee
N
Nicola • couple • it
6
Bene ma va fatta manutenzione assolutamente alle piscine superiori
Pros:

La palestra vista mare e la terrazza

Cons:

La piscina di sopra era talmente sporca che era evidente e quella di bellezza sotto dove scola l’acqua della piscina principale era piena di alghe e puzzava

2026-08-31 • via Nuitee
M
Mafalda • couple • pt
8
2026-08-31 • via Nuitee
J
Jose • couple • es
10
2026-08-31 • via Nuitee
P
Petru • couple • es
9
Bastante bien.
Pros:

La amabilidad de los empleados.En las zonas de las piscinas conocimos a Mario in camarero muy atento , amable y siempre para servirte con lo que querías pedir.La habitación limpia

Cons:

El agua de las piscinas estaba turbia en el azulejos donde estaba el nivel del agua estaba lleno de algas verdes.He visto personas en la piscina infinita en la zona de suite que entraba vestida en la piscina este debería estar prohibido por el higiene en general.

2026-08-30 • via Nuitee
J
Jeronimo • solo_traveller • pt
2
A não repetir
Pros:

Da localização

Cons:

Refeições com pouca variedade e pouca qualidade
Áreas comuns sem ar condicionado, incluindo restaurante.

2026-08-29 • via Nuitee
M
Matteo • couple • it
9
Pros:

Colazione, posizione

Cons:

Wifi non funzionante, il bagno della mia camera era diverso e più brutto rispetto alle altre, peccato.

2026-08-29 • via Nuitee