Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
No common area
Late check-in policy

Categories

Cleanliness
8.8
Multiple reviews mention cleanliness, highlighting it as a strong point.
Service
9.3
Most reviews praise the friendliness and helpfulness of the staff.
Location
9.3
Conveniently located near the castle and shops, strongly highlighted in reviews.
Room Quality
8.8
Rooms are generally described as comfortable and spacious, with some comments on their quality.
Amenities
8.3
Some reviews mention lack of certain amenities like ice machines, lowering the score slightly.
Value for Money
8.8
Several reviews confirm it's a great value for the price, indicating satisfaction.
Food and Beverage
8.3
Breakfast praised, but limited dining options noted, leading to a lower score.
Overall Experience
8.8
Overall positive sentiment across reviews, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:00

Property Description

Modern Comfort and Convenience

Experience the perfect blend of comfort and convenience at Matsumoto Marunouchi Hotel. Just a stone's throw away from The Japan Ukiyo-e Museum, our air-conditioned rooms offer a relaxing retreat after a day of exploring Matsumoto's attractions. Enjoy amenities such as a TV with satellite channels, a cozy bath, and complimentary toiletries for a truly relaxing stay.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast served each morning at our property. From fresh pastries to hot coffee, our breakfast spread will energize you for a day of sightseeing in Matsumoto.

Personalized Service and Complimentary Motorbikes

Our dedicated staff is always ready to assist you with any inquiries or recommendations at the reception. For a unique way to explore the city, take advantage of our complimentary motorbike rentals upon request. Don't miss the chance to make the most of your stay at Matsumoto Marunouchi Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.8
Based on 1078 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
H
Hsiuwen Kenny • solo_traveller • tw
8
Pros:

地點距離松本城走路僅需2分鐘，實在太方便，可以在清晨及夜間重複感受松本城。

2026-06-11 • via Nuitee
Y
Yu Jui • family_with_children • tw
9
離松本城非常近，可以享受清晨和傍晚的松本城。
Pros:

服務人員態度非常好，寄送行李的服務也很貼心。
早餐很精緻，用餐環境非常高雅舒適。

Cons:

沒有製冰機，需要麻煩櫃檯人員幫忙送

2026-06-10 • via Nuitee
H
Hyun Joo • solo_traveller • kr
8
마쯔모토 시내 관광에는 최적의 위치에
Pros:

위치가 마쯔모토내 관광지와 가까워서 이동하기 너무 편하고 좋았습니다. 일본에서 숙박했던 호텔중에 침대가 가장 편했고 화장실도 넓은 편이었어요. 체크인 전 그리고 체크 아웃 후 장시간 가방을 맡겼는데도 전혀 문제 없었고 직원들이 모두 친절했습니다.

Cons:

아쉬웠던 점이라기보다는 호텔에서 제공하는 조식은 못 먹어봐서 평가를 할 수가 없네요.

2026-06-09 • via Nuitee
T
Thomas • solo_traveller • at
9
Pros:

Great location on our first night after a long haul flight. Walking distance to places of interest.

2026-06-05 • via Nuitee
M
Mari • extended_group • us
10
2026-06-04 • via Nuitee
J
Judith • solo_traveller • au
8
Pros:

Good location. Excellent taxi pick-up.

Cons:

Nothing

2026-06-03 • via Nuitee
J
Julia • couple • gb
9
It was great.
Pros:

Great location. Lovely breakfast. Near the river and lively nightlife

Cons:

Onsen was a bit small.

2026-06-02 • via Nuitee
M
Martin • couple • us
7
I don’t recommend this hotel. The only redeeming feature was the location.
Pros:

Great location

Cons:

This is an older hotel that could benefit from a large scale renovation. The rooms and public spaces are rundown and the furnishings in our most expensive room were in need of replacement. The one upholstered chair was threadbare and had large rips in it. The carpet was thin and stained.

2026-05-31 • via Nuitee
V
Varin • solo_traveller • th
9
Pros:

Good Location

Cons:

Price bit high

2026-05-31 • via Nuitee
K
Kate • family_with_children • gb
9
Matsumoto has a lovely atmosphere and the hotel is well located to enjoy it all
Pros:

Great location near the castle. Short walk from the station for visiting places like Kamikochi. Comfortable rooms and lovely staff.

2026-05-26 • via Nuitee
M
Maki • family_with_children • fr
9
Parfait
Pros:

Son emplacement
L’espace disponible dans les chambres

Cons:

Manque de rangement dans les chambres

2026-05-22 • via Nuitee
G
Gordon • couple • gb
5
Matsumoto was great but hotel was disappointing
Pros:

Good location

Cons:

Room was quite dated, very brown furniture and a bit of a stale smell.

2026-05-21 • via Nuitee
S
Steven Pleging • solo_traveller • nl
9
Kort stadsbezoek. Prima hotel
Pros:

Prima locatie voor kort bezoek aan stad.

2026-05-20 • via Nuitee
O
Ofra C • solo_traveller • il
8
2026-05-20 • via Nuitee
M
Marina • solo_traveller • gb
8
Pros:

Staff very good and professional.
Good central location.

Cons:

Breakfast was very limited.

2026-05-19 • via Nuitee
F
FUJIJAWA • solo_traveller • jp
10
Pros:

フタッフが美人で親切

Cons:

特に無し

2026-05-19 • via Nuitee
ברד • family_with_children • il
8
2026-05-18 • via Nuitee
H
hiro • solo_traveller • jp
10
唯一無二を感じることの出来るホテル！
Pros:

国宝松本城の丸の内に建つ特別感のあるホテルでゆったりと過ごすことが出来ました！

Cons:

無し

2026-05-14 • via Nuitee
K
Koen • couple • be
8
2026-05-13 • via Nuitee
A
August • couple • nl
6
Strange!
Pros:

1.Close to the castle and city center.
2. The bed was big and good.

Cons:

1. There was a bleeping sound from outside. The whole stay. I think it was the traffic lights.
2. Check in was bad. We had to send a copy of our passports to their email. Very bad to do this with such documents. They have to change the procedures and buy a copier.
3. Bed against the wall is difficult for the person who sleeps there, to go to the bathroom in the night.
4. Price rate was too high.

2026-05-11 • via Nuitee