Palazzo Brunaccini Boutique Hotel

Hotels
8.4 (564 reviews)
Piazzetta Lucrezia Brunaccini, 9 , Palermo , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Cons:
Cleanliness issues
Location difficulties

Categories

Cleanliness
7.19
There were complaints about cleanliness, particularly regarding dog mess outside the hotel.
Service
9.16
Staff were frequently described as friendly and efficient.
Location
7.7
Location noted as good for accessibility to sites, but some areas were described as not nice.
Room Quality
8.65
Rooms were generally described as comfortable and well-maintained.
Amenities
8.58
Standard quality for this hotel tier; no specific comments.
Value for Money
8.54
Standard quality for this hotel tier; no specific comments.
Food and Beverage
8.69
Breakfast was described as good quality with fresh products.
Overall Experience
8.66
Overall experience was positive despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:28

Property Description

Luxurious Suites with Artistic Touches
Palazzo Brunaccini offers modern suites adorned with refined light-wood furniture, traditional wood-beamed ceilings, and works of art. Some suites even feature a furnished balcony or terrace, providing a romantic atmosphere with a four-poster bed.

Delicious Dining Experience
Indulge in an extensive buffet-style breakfast served daily at Brunaccini. For lunch and dinner, savor local and street food dishes at the Ristorante Da Carlo a Palazzo Brunaccini restaurant.

Convenient Location and Amenities
Situated in Palermo’s historic center, the hotel is a short walk from the city's cathedral and train station. Enjoy free WiFi throughout the property, air conditioning in every room, and daily linen change and cleaning services.

Book your stay at Palazzo Brunaccini for a truly memorable experience!

Important information:

Please note that the property is located in a restricted-traffic area. Guests are asked to contact the property for exact directions.

Please note that the Basic double room is located on upper-level floors ( first floor ) with an internal staircase with no lift access.

Guests using GPS navigation systems are advised to input the following address: Via Ponticello. Follow this road until you get to a one-way street and then turn left.

CIR license number of this property is 19082053A200506.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Location

Guest Reviews

8.4
Based on 564 reviews
Cleanliness: 7.19
Service: 9.16
Location: 7.7
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.69
Overall Experience: 8.66
V
Valentina.Premoli solo_traveller it
10
Pros:

La posizione, la colazione, l'ambiente, il parcheggio privato in loco

2026-08-23 via Nuitee
V
Valery family_with_children il
8
We really liked the hotel, location and staff. Could have waived the breakfast and eat at the Ballaro market just about
Pros:

Good location of a very nice hotel. Spacious rooms, gives you a feel of luxury.
Helpful and kind staff.
Palermo is very hot in August, so it was nice to come back for some siesta during the hottest hours of the day, due to the location.

Cons:

The breakfast wasn’t of a high level. Very basic, same everyday and some things for additional pay (like omelette with tomatoes or another cup of coffee)

2026-08-22 via Nuitee
N
Nikos family_with_children gb
9
Loved it
Pros:

Beautiful and unique hotel, very friendly staff, clean and very central location

Cons:

Driving to the hotel is tricky due to the narrow alleyways around it

2026-08-22 via Nuitee
A
Antonio solo_traveller fr
9
Boutique Hotel in centro
Pros:

Bella struttura con camere moderne. Buon rapporto qualità/prezzo. Staff molto cordiale alla reception e per custodia e trasferimento bagagli. Se difficoltà ad arrivare in macchina col GPS, chiamate che vi assisteranno (ci hanno guidato all'arrivo).

2026-08-22 via Nuitee
E
Ernst Moser family_with_children at
8
Cons:

Das Bad ist sehr klein, das Frühstück hat wenig Auswahl

2026-08-20 via Nuitee
M
marco couple it
10
2026-08-19 via Nuitee
V
Vasileios couple gr
8
2026-08-12 via Nuitee
S
Sebastien solo_traveller fr
10
Pros:

L'accueil par Francesco qui a été parfait après une journée très difficile suite à la fermeture de l'aéroport de Catane et l'annulation des vols.

2026-08-10 via Nuitee
T
Thomas family_with_children fr
9
Havre de paix en plein cœur de Palerme
Pros:

Emplacement idéal en plein centre, au calme avec possibilité de garer sa voiture juste devant l’hôtel. Hotel historique mais très bien équipé. Personnel très professionnel. Restaurant dans l’hôtel très appréciable. Nous y avons bu un verre et avons pu profiter d’un groupe de musique jazz live. Parfait pour finir la soirée.

Cons:

Rien à reprocher.

2026-08-09 via Nuitee
K
Katherine family_with_children ie
10
2026-08-07 via Nuitee
A
Anne-Laure couple fr
5
Je n’y retournerai pas.
Pros:

La situation géographique, l’hôtel est situé à deux pas de la cathédrale et du marché Ballarò.

Parking gratuit juste devant l’hôtel.

La gentillesse des hôtesses.

Cons:

Sur bcp de commentaires, on peut lire, “le quartier de l’hôtel n’est pas engageant”. C’est clairement plus fort que ça, Le quartier donne l’impression d’être la prochaine victime de carjacking.
De surcroît, Il y a des montagnes d’ordures dans ce même quartier.

Le petit dej est bas de gamme,
Pas vraiment d’eau froide dans la douche,
Une chasse d’eau cassée,
Une odeur NAUSÉABONDE dans la chambre,
Une literie qui mériterait d’être changée,
Une climatisation presque obsolète.

Nous n’y sommes restées qu’une nuit.
Nous avions la chambre 204.

Malgré les désagréments d’odeurs dans la chambre et la chasse d’eau, le “réceptionniste” n’a même pas été capable de nous offrir un coca.

2026-08-05 via Nuitee
R
Riger couple ch
10
Pros:

Sehr Zentrales schöner Palazzo, konnten alles gut zu Fuss erreichen. Personal sehr freundlich und hilfsbereit. Das essen im Ristorante war herrvoragend. Kommen sehr gerne wieder.

2026-08-04 via Nuitee
A
Alexandra family_with_children fr
8
Idéal pour visiter les quartiers de Palerme.
Pros:

Emplacement central
Bon petit déjeuner
Suite pour 4 personnes suffisamment grande
Parking en face de l’hôtel

Cons:

Un peu vieillot, c’est ce qui fait son charme certes mais il faut un compromis avec des équipements plus modernes : climatisation, salle de bain, salon de jardin des terrasses.

2026-08-03 via Nuitee
A
Andreas solo_traveller gr
9
2026-07-22 via Nuitee
M
Mario solo_traveller es
10
2026-07-21 via Nuitee
J
Jill family_with_children us
10
2026-07-21 via Nuitee
S
Silvia solo_traveller gb
5
If you want a nice, quiet stay in Palermo this isn't it
Pros:

Location is not too bad but the closeness to the market is not a positive for me, the streets are dirty and navigating them at night is not pleasant.

Cons:

Firstly the room was up a narrow and windy flight of stairs so if you have a heavy bag or mobility issues you're in trouble. The bed was about to fall apart, the frame was shaking like crazy. It was also very uncomfortable and I have a sore neck from the pillows. The air con is so loud that it's like sleeping next to a tractor. And, they had a live band just outside of our room for a couple of hours. No heads up from reception, no asking if we are ok with the noise - unpleasant if you ask me but music is subjective. Our plan for this stay was to rest, go to sleep early ready for an early flight but we couldn't do any of that because, unbeknownst to us, we booked a front room to a concert!

2026-07-18 via Nuitee
R
Roy couple pt
7
מלון יפה ונקי במיקום טוב, שירות לא טוב, החדר שלנו שודרג רק לאחר תלונה.
Pros:

מיקום טוב במרכז העיר, מקום חניה נוח לרכב. החדר היה טוב, אבל רק אחרי שהתלוננו והחליפו לנו חדר.

Cons:

קיבלנו חדר לא נוח, ולא תואם לחדר שהזמנו. רק לאחר שהתלוננו בקבלה, החליפו לנו חדר.
לאחר ביצוע ההזמנה פנינו למלון בהודעות בכתב כמה פעמים, באפליקציה ובמייל, ולא קיבלנו כל מענה.

2026-07-17 via Nuitee
G
Göran couple se
8
2026-07-17 via Nuitee
A
Alan couple fr
8
Hôtel agréable, calme et bien situé
Pros:

L’emplacement central
Le calme

Cons:

Chambre standard un peu trop « basique » pour un hôtel 4 étoiles

2026-07-15 via Nuitee