Fersal Hotel - Manila

Hotels
7.8 (341 reviews)
1455 A. Mendoza Street corner Alvarez Street, Sta. Cruz , Manila , PH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Good location
Cons:
Old facilities
Limited food options
Dim lighting

Categories

Cleanliness
7.78
Some facilities reported to be a bit old, but nothing was broken.
Service
8.75
Staff are kind and helpful, with specific praise for security staff.
Location
8.29
Good location for academic conference and nearby sites.
Room Quality
7.24
Room facilities are somewhat outdated but functional.
Amenities
7.27
Limited amenities noted with no food service available.
Value for Money
8.73
Good value for the money considering the location.
Food and Beverage
6.28
Breakfast not included and limited food options reported.
Overall Experience
8.05
Overall a satisfactory experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location
Fersal Hotel, just a 20-minute drive from SM Manila and Intramuros, offers free parking for guests, making exploring the city a breeze.

Comfortable Rooms
Each room at Fersal Hotel is equipped with a flat-screen TV, minibar, and tea/coffee facilities. Guests can relax with provided toiletries and slippers.

Great Amenities
From a business center to safety deposit boxes, Fersal Hotel caters to all guest needs. Indulge in local cuisine at the hotel's restaurant or opt for room service for a cozy night in.

Ready to experience comfort and convenience at Fersal Hotel? Book now and make your Manila trip memorable!

Important information:

Please note that the hotel does not accept third-party credit cards. Kindly present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

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For bookings made on Mondays to Saturdays (after 17:00) and Sundays, the hotel will provide booking confirmation on the following day. For last minute and same-day bookings, guests are required to settle the payment directly to the hotel prior to arrival.

Parking slots are limited and are available on a first-come, first-served basis. Please note that there is no guaranteed parking allotment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MNL

Location

Guest Reviews

7.8
Based on 341 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.29
Room Quality: 7.24
Amenities: 7.27
Value for Money: 8.73
Food and Beverage: 6.28
Overall Experience: 8.05
W
Willy • family_with_children • ca
6
2026-09-10 • via Nuitee
A
Arlene • solo_traveller • ph
8
Pros:

Good customer service

Cons:

Water in the bathroom bit overflow didn't pushed through the drainage

2026-09-10 • via Nuitee
C
carolyn • solo_traveller • pe
1
Pros:

Nada

Cons:

Parecia un hotel de terror no lo recomiendo

2026-09-07 • via Nuitee
G
George Abram • solo_traveller • ph
8
2026-08-29 • via Nuitee
W
Woodley • couple • au
7
I will stay here again next time!
Pros:

The staff are all super nice. The premium room was spacious. The large smart tv was appreciated when stuck inside due to a typhoon.

Cons:

The toilet didn’t flush very well, this wasn’t a major problem just a little inconvenience. And the door to the room was stiff which meant I couldn’t close it quietly, this may have made noise for other guests.

2026-08-26 • via Nuitee
S
samantha • couple • ph
8
2026-08-18 • via Nuitee
M
Michael • couple • ph
10
2026-08-14 • via Nuitee
A
Abraham • solo_traveller • au
3
Pros:

Location is great, very close to UST

Cons:

The photos of the rooms on booking are not real, I didnt get what I payed for and the toilet bidet was leaking. Staff were very helpful though, maybe I will choose a different hotel next time.

2026-08-07 • via Nuitee
L
luknet • solo_traveller • ph
6
2026-07-20 • via Nuitee
N
Nicholas • solo_traveller • ph
10
Budget friendly
Pros:

From a friend

Cons:

None

2026-07-07 • via Nuitee
N
Nicholas • solo_traveller • ph
10
Budget friendly
Pros:

From a friend

Cons:

None

2026-07-07 • via Nuitee
R
Red • solo_traveller • ph
10
2026-07-06 • via Nuitee
J
Jocelyn • solo_traveller • ph
9
2026-05-24 • via Nuitee
R
Rambaud Jr. • solo_traveller • ph
7
2026-05-18 • via Nuitee
B
Bayocot • solo_traveller • ph
9
It was all good.
Pros:

Kind staff

Cons:

No kettle inside the room

2026-05-17 • via Nuitee
P
Prithiviraj • solo_traveller • au
6
Overall not bad
Pros:

Nice staff

Cons:

No place to sit for breakfast

2026-05-12 • via Nuitee
M
Marilyn • family_with_children • ph
8
2026-05-10 • via Nuitee
J
Joey James • couple • nz
8
2026-05-06 • via Nuitee
C
Carlo Jerome • solo_traveller • ph
8
Good Place to Stay
Pros:

The accessibility was nice. The room was clean, everything was also in order. Very comfy bed too and really cold air conditioner

Cons:

Bathroom and windows looked kinda old, but I wouldn't say it was dirty

2026-05-06 • via Nuitee
J
Joey James • couple • nz
8
Good value for money
Pros:

Very handy

Cons:

Some facilities needs fixing

2026-04-29 • via Nuitee