Hotel Puerto Holbox Beach Front

Hotels
8.8 (323 reviews)
Avenida Pedro Joaquin Codwell 329 , Holbox Island , MX

Children allowed

Facilities

WiFi available
Free WiFi
Swimming pool
Restaurant
Garden
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues on the beach
Limited breakfast options

Categories

Cleanliness
7.15
Negative sentiment regarding cleanliness due to sargazo and beach issues.
Service
9.12
Positive feedback about the staff's friendliness and helpfulness.
Location
10
Many reviews praised the great location of the hotel near the beach and city.
Room Quality
8.61
Standard quality for this hotel tier, with some comments on basic amenities.
Amenities
9.14
The pool and garden received positive remarks for being well maintained.
Value for Money
8.6
Some concerns about the worthiness of services provided against the price.
Food and Beverage
8.15
Mixed reviews with some mentioning limited choice and extra charges for children.
Overall Experience
9.65
Overall good experience despite some issues raised by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:32

Property Description

Tropical Paradise Setting
Immerse yourself in the beauty of Holbox Island at our Mediterranean-style hotel nestled in lush gardens by the beach.

Ocean View Rooms
Enjoy stunning ocean views from the comfort of your room, equipped with 2 double beds, air conditioning, and a fridge for your convenience.

Beachfront Relaxation
Unwind on the expansive beach with complimentary beach chairs and sun loungers, while savoring refreshments from the charming palapas beach bars.

Experience the ultimate beach getaway at Hotel Puerto Holbox. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.8
Based on 323 reviews
Cleanliness: 7.15
Service: 9.12
Location: 10
Room Quality: 8.61
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.15
Overall Experience: 9.65
S
Shcherbakova • solo_traveller • cz
9
Pros:

Расположение

2026-09-17 • via Nuitee
D
Daniel Andres • couple • gb
8
2026-09-10 • via Nuitee
A
Ashley • extended_group • ca
9
Loved it
Pros:

The beach was wonderful, the location was perfect - close enough to walk quickly to the centro but far enough so that there was zero noise when trying to sleep

Cons:

The breakfast options need to be expanded. There is only one option - eggs. Though the entire breakfast included fresh juice, eggs, bacon or ham, toast, coffee/tea and bean dip.

2026-09-05 • via Nuitee
N
Noha • extended_group • ca
9
Would recommend
Pros:

Quiet location but close enough to walk to town. Low season so we were the only ones there. Restaurant on location very small but did the trick.

Cons:

The beds were soooooooooo hard and the shower pressure was sooooooooo weak :(

2026-09-05 • via Nuitee
A
Anja • family_with_children • de
10
Traumhafte Tage auf Holbox als Familie
Pros:

Traumhaft schöne Anlage, die Lage am türkisfarbenen Sandstrand…wunderschön! Perfekt auch für Spaziergänge zu Restaurants und Bars!

2026-09-01 • via Nuitee
A
Alessia • family_with_children • it
9
Un posto dove stare bene in relax senza pensieri
Pros:

La struttura è molto bella e nuova immersa
In un giardino bellissimo con piscina . Le camere molto belle e comode , materasso e cuscini ottimi, utile il frigo e l’acqua sempre disponibile fresca nel Dispenser. Bagno comodo e bello. Colazione con ottima scelta e situato fronte spiaggia .

Cons:

La posizione è sulla spiaggia nel lato in cui ci sono delle piccole baie, personalmente mi piaceva di più la spiaggia grande davanti al paese anche più movimentata

2026-08-29 • via Nuitee
C
Cécilia • family_with_children • fr
8
Séjour agréable
Pros:

Nous avons passé un très agréable séjour dans cet hôtel, avec de très beaux points positifs.

L’emplacement est idéal pour se reposer et vraiment déconnecter. L’endroit est calme, très joli et magnifiquement fleuri, avec la mer juste en face. Un cadre vraiment agréable et reposant.

Le personnel est très agréable, souriant et véritablement aux petits soins pour nous, mais également pour notre fils de 3 ans. Nous avons beaucoup apprécié cette attention et cette bienveillance tout au long du séjour.

Un grand merci également pour la superbe attention à l’occasion de mon anniversaire. Cela m’a énormément touchée et a rendu ce séjour encore plus spécial.

Une mention particulière à Miguel, notre serveur du matin, si je me souviens bien de son prénom. Il a toujours été adorable, attentionné et souriant. Il a largement contribué à rendre nos petits-déjeuners encore plus agréables.

Cons:

Concernant les points que nous avons un peu moins appréciés, notre chambre était malheureusement très sombre et manquait de lumière naturelle, notamment à cause de son emplacement. La décoration nous a également semblé un peu vieillissante et une télévision dans la chambre aurait été un petit plus.

Nous avons aussi rencontré pas mal de moustiques durant le séjour. Au petit-déjeuner, il y avait également beaucoup de mouches. Peut-être que des fumigènes ou des petits ventilateurs sur les tables pourraient être une solution pour limiter leur présence.

Nous avons également aperçu quelques cafards dans la salle de bain. Nous sommes conscients que l’hôtel se trouve sur une île, avec un climat très humide, et que ce sont malheureusement des choses qui peuvent arriver dans ce type d’environnement. D’autant plus que nous tenons à souligner que le ménage de la chambre était vraiment très bien fait et effectué quotidiennement.

Malgré ces quelques points, nous avons passé un très bon séjour et avons apprécié l’accueil et la gentillesse de toute l’équipe.

2026-08-24 • via Nuitee
H
Hans-Jürgen • solo_traveller • de
8
2026-08-17 • via Nuitee
X
Xavier Ramette • family_with_children • fr
10
Merveilleux
Pros:

Paradisiaque. Déco, service, confort, properté, resto, environement : un tres bel endroit

2026-08-16 • via Nuitee
M
Martha • solo_traveller • mx
9
Pros:

Las habitaciones limpias, las instalaciones lindas. La playa a gusto

Cons:

Que el restaurante es un poco caro (una crepa de Nutella $180) y aunque te hospedes ahí, te piden consumo mínimo de $300 si quieres usar los camastros de la playa

2026-08-14 • via Nuitee
L
LOLA • family_with_children • mx
8
Muy buena playa y tranquila
Pros:

Playa y ubicación

Cons:

Habitación sin puerta, es un cristal corredero si te cierras por dentro no pueden entrar por fuera con llave

2026-08-11 • via Nuitee
F
Francesca • family_with_children • it
10
2026-08-06 • via Nuitee
E
ERAN • couple • il
2
מצטערים על הבחירה במלון זה, חוויה רעה מאוד.
Pros:

נמצא על הים ולא רחוק ממרכז העיר.

Cons:

אנשי השירות לא דוברי אנגלית ולא יעילים כלל, כל בעיה שהעלנו נענתה ב״אין מה לעשות״. אין אינטרנט, לטענת העובד אין כלל אינטרנט בחדרים. החלק הטוב הוא שאין זרם במקלחת, החלק הרע הוא הג׳וקים והנמלים בכל החדר. בתחילה שהינו בחדר ״עם נוף לים״ בגלל תקלת מיזוג, חסכו את כספיכם, אין נוף לים. לאחר מכן עברנו לחדר אחר בו אין דלת אלא זכוכית שלא נסגרת עד הסוף וממנה נכנסו בעלי חיים שונים. המלון אמנם נמצא על הים אך שימוש בכיסאות החוף בתשלום נוסף. הבריכה לא מתוחזקת כראוי ואין אף אחד שמשגיח על הילדים שזרקו עלינו חפצים תוך כדי השחייה. תחושה של מלון ישן שלא מתוחזק ומנוהל כראוי. חסכו את עוגמת הנפש.

2026-08-03 • via Nuitee
K
Katerina • family_with_children • no
10
Lovely time at the beach.
Pros:

Everything.

Cons:

Restaurant is extremely pricey but then again the whole island is overpriced. The rest, zero complains.

2026-07-22 • via Nuitee
F
FRANCOIS • family_with_children • be
8
2026-07-22 • via Nuitee
M
Mariana • solo_traveller • mx
10
Pros:

La comida esta deliciosa

Cons:

Hay mucho mosco, deberían de fumigar

2026-07-20 • via Nuitee
C
Cebreco Silveira • family_with_children • mx
8
Vacaciones familiares
Pros:

El desayuno bueno, la playa rica

Cons:

No m gustó el método q tienen con el uso de los camastros azules q están cerca de la playa. Tienes q consumir para poder usarlos .

2026-07-20 • via Nuitee
S
Sarah • extended_group • gb
8
A wonderful stay! I look forward to coming back!
Pros:

The staff work hard and are friendly. They even decorated my room when they heard it was my birthday which was a wonderful touch.
The rooms were basic but had essentials, they were spotless after every clean.
The location is fantastic, not only do you have an incredible beach at the hotel but you are also only 10 mins walk to the restaurants and stores. They also hang up hammocks on the beach and by the bar.
The pool was clean, small in size but not a problem as it was not busy when we were there and it’s a small hotel. Either way, the beach is so incredible that you would want to spend most of your time there.
Breakfast includes a plate of fruit, toast and jam, your choice of eggs and tea/coffee/juice which I felt was enough and adequate. The highlight for me was the fresh fruit and banana jam!
They offer to book private transfer from the airport which includes bus from the airport, ferry transfer and a golf cart on the island to take you to the hotel. This was very well organised and hassle free! Top tip: this was quite pricey and we found it for almost half the price on our return when we booked through a tour vendor at Holbox, there are plenty of them on the beach and even some cheaper options online. Be aware that the last ferry to the island is 9:30pm so time your flights/travel wisely!

Cons:

Overall, the whole experience was excellent. The only thing I would comment on is that I was under the impression that the beach was private and the sunbeds could be used at no additional cost. However, anyone can access the beach and if you would like to use the sunbeds it is with a minimum spend of 300 pesos per person on food and drink. I believe most hotels on the island do the same sort of thing where they charge 300-500 pesos pp to use the beach sunbeds. The food and drink were very good though and reasonably priced so you could get a fair amount for your money. The sunbeds by the pool are free to use by hotel clients which is about 50 metres from the beach.
Bring lots of cash to the island, lots of places might not take card and if they do then it’s with a 5% surcharge. ATMs will also charge a large fee to withdraw. The private shuttle transfer wanted payment only in cash but the beach bar took card with no surcharge.

2026-07-08 • via Nuitee
K
Kim • extended_group • ca
9
Pros:

J'ai meme eu la chance d'un upgrade pour une chambre lit king avec immense salle de bain et grand balcon avec hamac! Literie, lit et oreiller parfaits. Tres bons plats + drinks (prix ds les normes du village), petit déjeuner simple et copieux. Set up parfait et tranquille.

2026-07-02 • via Nuitee
A
alain • extended_group • fr
10
je recommande
Pros:

tout était splendide , les chambres , la plage tout y était ,le personnel est aux petits soins, le petit déjeuner est compris et copieux , a l'extérieur de l'hôtel le soir les restaurants sont animées , il y a des marchand de souvenir partout dans les rues, les gens sont sympathiques, on a passé un bon séjour mais trop court !!
je recommande cet hôtel
et surtout d'aller a Holbox une ile paradisiaque avec des petites iles tout a coté

2026-06-16 • via Nuitee