Sotetsu Fresa Inn Tokyo-Kyobashi

Hotels
Sotetsu Fresa Inn
8 (5300 reviews)
Chuo-ku Kyobashi 2-11-1 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good cleanliness
Cons:
Room size issues
Elevator smell
Bathroom refresh needed

Categories

Cleanliness
7.75
Overall cleanliness was frequently noted as high, but some reviews mentioned issues needing refresh.
Service
8.75
Numerous positive mentions of staff being helpful and accommodating.
Location
8.75
Location was frequently cited as convenient and exceptional.
Room Quality
7.25
Rooms were generally clean but some complaints about size and smell.
Amenities
7.75
Amenities provided included bath products which were appreciated.
Value for Money
7.75
Overall perceived value was positive given location and service.
Food and Beverage
7.75
Not much feedback on food and beverage specifically, assumed standard quality for this hotel tier.
Overall Experience
8.25
Guests expressed a strong willingness to return and overall satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:33

Property Description

Modern Accommodations
Fresa Inn Kyobashi, established in 2011, offers contemporary rooms with Sealy beds, LCD TVs, and free Wi-Fi. The air-conditioned rooms boast a sleek design in neutral tones, complete with nightwear, a cooler box, and an electric kettle for convenience.

Convenient Location
Situated just minutes away from subway stations, guests have easy access to popular areas like Ginza, Asakusa, Ueno, and Shibuya. JR Tokyo Station is also within walking distance, providing seamless travel connections.

On-Site Amenities
The hotel provides a range of amenities including a lobby with complimentary coffee & tea, a microwave, a coin-operated laundry, and a 24-hour front desk for guests' convenience. Indulge in a traditional Japanese breakfast at SUSHI BAR Kyobashi Gensei for a delightful start to your day.

Book your stay at Fresa Inn Kyobashi now for a memorable and comfortable experience.

Important information:

Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

From Takaracho Subway Station, Exit A7 is nearest to the hotel.
From Kyobashi Subway Station, Exit 6 is nearest to the hotel

Please note that smoking preferences are subject to availability, and cannot be guaranteed. If you request a nonsmoking room, you may get a room where smells have been neutralized with a deodorizing spray.

Please note the hotel cannot arrange any external reservations such as tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in/check-out dates. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. For more information, please contact the property directly.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to traveling, and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.

Please note that this property doesn't accept cash payments. Please use a credit card (Visa, Master, JCB, AMEX, Diners, Discover, Union Pay) or a QR code payment (LINE Pay, PayPay, d-Barai, auPAY, Rakuten Pay, ALIPAY, WeChatPay) for payment.

Please note there are no amenities such as toothbrushes and razors in the room. Please bring it from the free amenity corner in the lobby.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 5300 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
H
hidetaka solo_traveller ch
8
2026-07-25 via Nuitee
G
Gareth_TX family_with_children us
8
This is a fantastic accommodation option if you are on a budget.
Pros:

Great location, walking distance to the Tokyo Train Station and Takashimaya.
Breakfast has 4 options.
Clean room and friendliest staff.

2026-07-25 via Nuitee
佐々木 solo_traveller jp
3
普通
Cons:

臭いが臭い

2026-07-24 via Nuitee
M
MARIA DEL ROCIO solo_traveller mx
9
Tranquilo y cerca del transporte publico
Pros:

La habitación estuvo bien considerando que solo era yo la unica en la habitación, me agrado que el baño tuviera tina. Me agrado que la habitación contará con un espacio con escritorio para trabajar. El hotel está cerca de varias estaciones de tren-metro y no tan lejos está la estación de Tokio. El desayuno con tres opciones totalmente japonesas y una opcion americana me agrado mucho, el desayuno japones es de lo mejor que probe durante mi estancia. Tienen lavanderia interna y te prestan plancha si la solicitas en recepción. El personal es muy amable.

Cons:

Hace falta un lugar adecuado para colgar la ropa dentro de la habitación pero también se comprende por el tamaño de la habitación

2026-07-23 via Nuitee
R
Reza Vidi family_with_children au
7
Close to train station
Pros:

Staffs are helpful

Cons:

A bit far from eating places

2026-07-23 via Nuitee
K
KEIJI solo_traveller in
8
2026-07-22 via Nuitee
N
Nihei solo_traveller jp
10
2026-07-22 via Nuitee
E
Eric couple fr
9
Accueil sympathique
Pros:

L’accueil très sympathique, nous avons pu notamment laisser nos valises avant de pouvoir faire le Check in L’hôtel est bien situé, pas loin de la gare à pied. L’équipement de la chambre est parfait.

2026-07-22 via Nuitee
M
MUSTAFA family_with_children ch
3
Nikotin sigara pis halılar
Pros:

Konum iyi ancak sigara içilmeyen odalar dahil , koridorlar dahil inanulmaz sigara kokuyor

Cons:

Rezervasyonda sıkıntı olduğu için lobideki görevlilerden oda müsaitliği sorduğumuzda odaların dolu olduğu bilgisi verildi, ancak tekrar booking com’dan rezervasyon yaptığımızda görevliler de nasıl olduğunu anlamadı

Sigara içilmeyen o da rica etmemize rağmen sigara içilen oda verdiler ancak sonradan aslında müsait sigara içilmeyen oda olduğunu öğrendik ek bir ücret vererek sigara içilmeyen odaya geçtik

Odalar halı kaplı ve halılar kıl ve pislik dolu halı kaplı bir odanız varsa çok iyi bir temizlik uygulamanız gerekiyor ama inanılmaz pis bdüz bir süpürgeyle üzerinden geçilmiş anlaşılan

2026-07-22 via Nuitee
K
KOSHIN solo_traveller jp
5
Cons:

エアコンがうるさい
コンディショナーに異臭
部屋がかび臭い

2026-07-21 via Nuitee
Óscar family_with_children es
2
Caro y bastante regular
Pros:

La ubicación en el barrio Ginza.

Cons:

AC muy ruidoso. Olor a tabaco en la habitación y no nos cambian las toallas ni limpian la cama; y no nos avisan de que no lo hacían.

2026-07-20 via Nuitee
T
Thomas solo_traveller at
10
Pros:

Great

Cons:

Nothing

2026-07-20 via Nuitee
P
Patcharin family_with_children no
7
2026-07-19 via Nuitee
R
Reiko solo_traveller jp
5
2026-07-19 via Nuitee
M
mbottaniz solo_traveller es
5
Pros:

La ubicación.

Cons:

Aún si elegimos una habitación que sabíamos que era para fumadores (era la única opción que teníamos para esas 2 noches que estuvimos en el centro de Tokyo), era demasiado fuerte el olor a tabaco. Se sentía impregnado en las paredes.
Por otro lado, nos hemos alojado anteriormente en hoteles Fresa Inn, y este no estaba a la altura de otros.

2026-07-18 via Nuitee
M
Michal family_with_children cz
6
Pros:

Skvělé místo a dobrá cena

Cons:

Pokoj zapáchal, hlučná klimatizace a velmi malé.

2026-07-18 via Nuitee
C
Chiawei solo_traveller tw
9
2026-07-18 via Nuitee
N
noriko solo_traveller jp
7
2026-07-17 via Nuitee
K
Kotoha solo_traveller jp
6
立地を考えればギリギリお値段相当
Pros:

駅チカ

Cons:

空調が臭う(慣れるレベル)、シャワーが激狭、全てが最低限のみ

2026-07-17 via Nuitee
C
Caroline extended_group au
8
Rooms are larger than average Tokyo size
Pros:

Twin rooms were really spacious for Tokyo and could easily accommodate 3 adults with the couch converted. The twin beds were also double size.

Cons:

This is my bad for not researching it prior, but I prefer a property with more communal area so when you’re travelling in a party you can meet easily. The reception area is relatively small with only one couch.

2026-07-16 via Nuitee