Hotel Çelik Palas Convention Center & Thermal SPA

Hotels
Blue Bay Resorts
8.3 (628 reviews)
Çekirge Cad. No: 79 , Bursa , tr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean hotel
Great location
Thermal spa
Cons:
Food quality issues
Some room renovations needed
Only buffet service available

Categories

Cleanliness
8.63
The hotel is described as beautiful and clean with comfortable rooms.
Service
9.1
Staff were consistently mentioned as friendly and helpful, contributing positively to the experience.
Location
8.64
Location is praised for its history and city view, enhancing the overall experience.
Room Quality
7.59
Some reviews indicate rooms need renovation and there are improvements needed for a five-star standard.
Amenities
8.12
Thermal spa and facilities are appreciated; however, some areas need upgrades.
Value for Money
8.08
Experience is generally seen as good, though some value concerns regarding pricing during off-peak seasons.
Food and Beverage
7.63
Food quality, particularly breakfast and dinner service, received criticism for not meeting expectations.
Overall Experience
8.6
Overall experience is generally very positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:26

Property Description

Luxurious Accommodation with Stunning Views
Hotel Çelik Palas Convention Center & Thermal SPA offers a 5-star experience just steps away from Ataturk Museum. Enjoy breathtaking panoramic views of Bursa and Uludag Mountain from the comfort of your elegantly furnished room.

World-Class Facilities
Indulge in the outdoor pool, spa treatments, and therapies at the on-site spa centre. The hotel's Çelik Café serves delectable international cuisine in a charming terrace setting, while room service is available 24/7 for your convenience.

Wellness Oasis
Unwind in the sauna, Turkish bath, or fitness centre, and take a dip in the natural thermal spring water pool. Experience the healing benefits of the Himalayan salt room, offering treatments for various health conditions.

Ready to experience luxury and relaxation at Hotel Çelik Palas? Book your stay now for an unforgettable getaway!

Important information:

Guests booking 6 or more rooms need to present credit card details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2028-02-29 until 2025-06-18
Swimming pool: Closed from Sat, Aug 29, 2026 until Sat, Aug 29, 2026
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTZ

Location

Guest Reviews

8.3
Based on 628 reviews
Cleanliness: 8.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
F
firas family_with_children jo
10
More than the expectations
Pros:

The location and view were very good .. ..the staff were very kind and nice ..the facilities were extra great ..special thanks Cigdem,infront disk, she was super nice and super helpful .. would definitely come again to same hotel

Cons:

Part of the hotel was still not renovated ..but even though it was in a very good conditions..no harm of using it ..it was almost same as the renovated one .. so I would not consider it a negative..same as the spa was under renovation so I believe it was my bad luck ..but next time for sure I would be able to use it
So in general nothing there to talk about

2026-08-29 via Nuitee
Z
Zeki extended_group tr
10
2026-08-26 via Nuitee
B
Batuhan couple ae
8
Very good property overall with a very good turkish bath and spa
Pros:

Spa and thermal pool were excellent

Cons:

Rooms were bit old and worn out

2026-08-25 via Nuitee
A
Ayşe solo_traveller de
10
Pros:

Sehr schönes Hotel mit toller Lage! Das Personal ist ausgesprochen freundlich und aufmerksam, der Wellnessbereich sehr schön und gepflegt. Besonders begeistert hat mich das hervorragende Frühstück. Ich habe mich rundum wohlgefühlt und werde meinen Urlaub immer wieder gerne in diesem Hotel verbringen. Absolute Empfehlung! 😊

2026-08-25 via Nuitee
C
Corné solo_traveller nl
9
2026-08-25 via Nuitee
F
Fatma solo_traveller sa
10
Pros:

فخامة المكان الفطور والغرفة والموظفين

2026-08-24 via Nuitee
H
Hayati family_with_children de
10
2026-08-23 via Nuitee
M
Merve solo_traveller nl
8
Goed verblijf in Bursa
Pros:

Gratis toegang tot spa met veel mogelijkheden
Gratis upgrade naar kamer met balkon
Vriendelijk personeel

Cons:

Kamer was iets verouderd, wastafel was bijvoorbeeld snel verstopt en wc bleef water spoelen. Airco maakt veel geluid.

2026-08-21 via Nuitee
A
Alexandros solo_traveller de
10
Μια πραγματικά ξεχωριστή εμπειρία φιλοξενίας
Pros:

Honestly, I loved almost everything. If someone asked me, “How would you like a hotel to be?”, I would answer without hesitation: “Go to Çelik Palas and take it as an example.”
From the historic and impressive building, the cleanliness and atmosphere, to the exceptional staff, everything creates a genuine feeling of hospitality. What impressed me the most, however, was the people. Their kindness, professionalism, willingness to help, and above all, their warm and human approach made me feel truly welcomed.
It was one of those stays where you don't simply feel that you stayed at a hotel; you feel that you met people you will remember. For me, Çelik Palas is not simply a beautiful hotel. It is an example of what true hospitality should be.

Gavriilidis Alexandros
Founder & Owner – Golden Touch Thessaloniki
Bronze World Champion in Sport Massage 2026
Greek National Massage Team

Cons:

Honestly, I don't have anything significant to mention that made me dissatisfied. My overall experience was exceptional, and even if there are small details that could perhaps be improved, they are insignificant compared with the overall quality and the warm hospitality I received.
I left Çelik Palas with beautiful memories and, most importantly, with the desire to return again.

2026-08-21 via Nuitee
M
Mioara extended_group ro
10
Excepțional
Pros:

Este un hotel foarte frumos, poți merge acolo liniștit. Camerele erau foarte curate, micul dejun a fost foarte variat și delicios, piscina a fost curată.Merită fiecare bănuț. Personalul a fost prietenos. Mulțumesc foarte mult pentru tot! 🙏🏻🤗Vom reveni cu drag!

2026-08-19 via Nuitee
A
Adina Ciungu solo_traveller cy
10
Pros:

Everything was great. The room was clean, the staff very friendly, and the breakfast had a bit of everything.

Cons:

When I entered the room, there was a heavy smell. It disappeared during the stay.

2026-08-16 via Nuitee
Μαρια Μπετυ solo_traveller gr
10
2026-08-16 via Nuitee
R
Rrustemi solo_traveller xk
10
2026-08-13 via Nuitee
S
SARA family_with_children kw
10
2026-08-11 via Nuitee
P
Pannier Suffait solo_traveller it
9
Pros:

Dimensione stanze e pulizia

2026-08-08 via Nuitee
A
Aftab solo_traveller gb
10
Pros:

Friendly staff

2026-08-06 via Nuitee
L
lemm solo_traveller de
10
Ich habe noch nie eine so komfortable und schöne Unterkunft zu diesem Preis-Leistungs-Verhältnis gehabt
Pros:

Ausgesprochen komfortabel

Cons:

Es gibt nichts, was ich kritisieren könnte

2026-08-05 via Nuitee
M
Matteo extended_group it
8
2026-08-03 via Nuitee
A
alexandru solo_traveller md
9
Проживание отличное жаль не успели посетить спа, думаю там все на высшем уровне.
Pros:

Местоположение отеля идеальное, виды с балкона шикарные, номер чистый и уютный, очень удобные кровати.

Cons:

Вечером решили поужинать в ресторане, хотя отель был не пуст, в ресторане никого не было, мы заказали одно блюдо но нам принесли другое доказывая что-то обратное, конечно нам поменяли на требуемое блюдо и даже принесли дополнительное за счет заведения но как это было сделано немного потрепало нервы, на нас смотрели все официанты и повара будто мы в чем-то виноваты. А вот рядом был ресторан битком забит народом и из нашего отеля, после данного обслуживания мы поняли почему.

2026-08-03 via Nuitee
G
Gabriele solo_traveller lt
10
Pros:

Viskas buvo labai gerai. Aukšta aptarnavimo kokybė ir patogumai

2026-08-02 via Nuitee