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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Car hire
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Non-smoking throughout
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Daily housekeeping
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Board games/puzzles
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Vending machine - drinks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
Review Highlights
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Property Description
Central Location in Carcassonne
Hotel De La Bastide is a charming family-run hotel conveniently situated in the heart of Carcassonne, just a short stroll from the train station and a leisurely walk from the captivating medieval city.
Modern Amenities and Comfort
Each room at our hotel is equipped with air-conditioning, an LCD-TV, and complimentary WiFi to ensure a comfortable stay for our guests. The property also features a convenient lift for easy access to all floors.
Convenience and Accessibility
Enjoy a hassle-free stay with our non-smoking policy throughout the hotel and take advantage of the nearby free public parking and airport shuttle, located mere steps away from our doorstep.
Book your stay at Hotel De La Bastide for a memorable experience in Carcassonne!
Please note that free public parking is available opposite Bastion School on Boulevard Varsovie.
A deposit may be required at the property.
Location
Guest Reviews
Läget och frukosten var bra.
Vänlig personal.
Rummet var lite lyhört.
Någon med steppjärn på skorna höll samtigt på att möblera om.
Kyrkklockorna löpte amok titt som tätt.
Hôtel très proche de la gare SNCF, chambre très propre avec frigo et bouilloire. La dame à l'accueil est très gentille. Quartier calme avec plusieurs restaurants pas loin pour dîner.
Rien à signaler.
L’accueil, personnel très sympathique aux petits soins
Je n’ai rien à reprocher à cet établissement
Grande chambre très confortable, propre, personnel sympathique
La literie, le garage à vélo
Le garage à vélo un peu loin de l’hôtel
スタッフが親切でした
冷蔵庫、ケルトがあり便利でした
トイレと洗面所が離れていたので少し不便だった。
Tout
Rien
La atencion y ubicación
Comfy bed.
Shabby room, stained sheet, stressy man on the desk. There was no correspondence in reply to a request after my stay.
Konumu çok iyiydi. Hem tren garına hem otobüse çok yakındı. Şehir içinde gezilecek yerlere de yine oldukça yakındı. Yürüyerek tüm işlerimi hallettim. Personel ilgiliydi.
Biraz eskiydi. Musluk yerinden oynuyordu. Banyo kapısı çekmecelere takılıyor kapanmıyor. Duş başlığının takılacak yeri yok. Havlular yenilenebilir.
Very easy to find from the railway station. The distance is even shorter than it appears on the map. Cross over the canal; walk by the end of Square Andre Chenier (and the Carcassonne sign) and down the street with (closed) Rotunda restaurant on your left. Liberte Street is around second on your right (the sign is on the wall but behind you at this point).
Warm welcome from the lady on reception (who works a long shift) and an efficient check in. Gave us relevant info and a map.
Our room was on the fourth floor. There’s a lift. Enough for two people. Nicely furnished. The bed was comfortable but pillows could have been better. One (better) spare pillow in in the closet. Coffee machine/kettle with supplies was appreciated (they were replenished). TV doesn’t have any English language or music channels. We just used it for a bit of background noise. Wifi was good. The bathroom was across a vestibule (in the room). Quite a big size. Check the sign on the wall about towel changes. Toiletries provided (and replenished). Shower was decent with hot water and ok pressure. The wall mounted hairdryer only works if you switch the over mirror light on. There’s a second hairdryer in the drawer below the sink. The toilet is not in the bathroom. It’s in the bedroom but had no handwashing facilities. Not a fan of this arrangement personally. It also felt a bit like a room of doors - into the loo, into the closet, into the vestibule, into the bathroom. And another door directly outside the room door to get to the lift/stairs.
We chose breakfast on one day of our stay. It’s a continental buffet and worth the €11 imo. Plenty of choice to set you up for the day.
We would stay here again.
Nothing that merits inclusion here.
Très bon accueil , chambre agréable et bien situé , petit déjeuner correct.
Nous avons un agréable moment.
1. Pleasant, efficient and helpful reception staff, English speaking, immediately provided me with a map and good orientation to the city.
2. Nice budget accommodation - the hotel is old, but has all essential amenities: comfortable bed, good heating, a fairly large room, refrigerator, a lot of storage space, and shower with strong water pressure. Everything was clean. There is also an option of breakfast at the hotel, which I did not take so cannot comment.
3. The hotel is easy to find and close to the railway station.
4. The room door locks securely.
I liked everything; I have no complaints. A couple of remarks that could be useful to other travelers:
1. The walled city is a 30 min walk from the hotel, which I enjoyed because the walk was pleasant and also gave me a chance to see the lower town. It must be a special experience, though, to stay overnight inside the walled city. I stayed in Carcassonne for 3 nights, which is about the right time for being able to see it thoroughly, but if I were to organize my trip again, I would stay at this hotel (Hotel de la Bastide) on the first and last night, and at the Hostelling International Hostel inside the walled city on the middle night.
2. The latest time at which I returned to the hotel was 8:30 pm, ie, after dark at the end of October, and the surroundings felt safe at that time, but I would not feel comfortable about safety if I were returning to the hotel alone at, say, 2 am. The street is quiet, with few people around, and there was a homeless man and a homeless young couple at different times in the vicinity of the hotel; they did not, however, appear to be aggressive.
3. The shower had a hand-held metal hose with a shower head, which is common in old establishments in Europe, but a little bewildering for an American visitor :). I tried to place the shower head into the holder above my head, but the holder was loose, so the shower head first fell and hit me on the head, and the second time flipped around and sprayed water everywhere. But overall that was a minor matter which would not prevent me from staying at this hotel again. Overall, my stay here was an enjoyable experience.
Me gustó realmente todo. Las dos recepcionistas fueron muy amables, atentas y comunicativas. Me ayudaron en todo. Muy buen trato. Me dieron un mapa, me aconsejaron lugares para comer y cenar e incluso para visitar. De verdad personas muy agradables. Calidad-precio está genial y muy bien ubicado. Cerca de todo. Por último, te permiten dejar las maletas el último día en la recepción hasta que no te vayas. De esta manera, te evitas llevar encima la maleta todo el día antes de coger el tren. Pase una muy buena estancia. Se lo agradezco de nuevo muchísimo por todo señoras. Que tengan un buen día :)
The location is ideal, it’s very central and close to the train station and airport shuttle bus!
The curtains are very fine and let a lot of light in, other than that it was very good.
La ubicación y la buena disposición del personal. Llegamos antes de la hora del check in y como la habitación no estaba pronta nos ofrecieron dejar el equipaje
Nada
L'accueil et la convivialité. Pour un séjour de 1 à quelques nuits, l'endroit est tout à fait adéquat et recommandé.
Las fotos en Booking del baño, nada que ver con la realidad.
Ubicación bien.
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