Hanoi House Hotel & Travel

Hotels
9.3 (508 reviews)
85 Ma May Street , Hanoi , VN
+84 24 3935 2571

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Tasty breakfast
Cons:
Cleanliness issues
High price for some amenities

Categories

Cleanliness
8.65
Some reviews mentioned the cleanliness was good, but also noted some areas could be cleaner.
Service
9.62
Staff were described as very helpful and accommodating during the stay.
Location
10
The location in the old quarter was highlighted as excellent and very convenient for exploring.
Room Quality
9.11
Rooms were noted to be nice and clean, with some mentions of size and amenities.
Amenities
8.64
Standard amenities mentioned, some positive feedback on breakfast options.
Value for Money
9.1
Some reviews suggested that the price was a bit high for what was offered.
Food and Beverage
9.65
Breakfast was commonly praised as tasty and a highlight of the stay.
Overall Experience
9.65
Overall, guests had a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:24

Property Description

Prime Location in the Old Quarter
Hanoi House Hostel & Travel is ideally situated just a short stroll away from iconic attractions like Hoan Kiem Lake and Ngoc Son Temple. The bustling Old Quarter surrounds the hotel, offering guests a true taste of Hanoi's vibrant culture and history.

Convenient Amenities
Guests can easily explore the city with bicycle and car rental services available at the hotel. Stay connected with complimentary Wi-Fi throughout the property. The air-conditioned rooms are well-equipped with modern comforts including satellite TV and a fridge, ensuring a pleasant stay.

Relaxing Stay
For those seeking extra comfort, select rooms feature a cozy seating area and a luxurious bathtub. After a day of sightseeing, unwind with a delicious breakfast served at the on-site café, preparing you for another exciting day in Hanoi.

Book your stay at Hanoi House Hostel & Travel now for an unforgettable experience in the heart of Hanoi!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.3
Based on 508 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 9.11
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 9.65
Overall Experience: 9.65
M
Marcin • extended_group • pl
8
Pros:

czysto, schludnie, bardzo miła obsługa.

Cons:

Lokalizacja jest dość dobra ale nie perfekcyjna, mieliśmy pokój od ulicy i było niestety głośno.

2026-10-23 • via Nuitee
T
Truc • solo_traveller • gb
9
2026-10-18 • via Nuitee
M
Marta • solo_traveller • pt
7
Recomendável
Pros:

Localização perfeita para explorar a zona velha de Hanoi. Funcionários extremamente simpáticos e prestativos. Tamanho do quarto adequado. Pequeno almoço suficiente e confecção de qualidade. Na generalidade recomendo.

Cons:

O ar condicionado poderá ser melhorado. Além do ruído, não funciona em conformidade com a temperatura solicitada o que é um problema porque o quarto estava muito quente. A proteção da luminosidade poderá ser melhorada. Quem tem o sono mais leve acorda quando o dia nasce.

2026-10-14 • via Nuitee
F
federico • solo_traveller • it
9
2026-10-14 • via Nuitee
H
Höcky69 • solo_traveller • de
10
Pros:

War bereits einige Male dort Gast. Es liegt sehr zentral und das Personal ist so freundlich.

2026-10-13 • via Nuitee
H
Höcky69 • solo_traveller • de
10
2026-10-13 • via Nuitee
M
Maina • couple • fr
10
Superbe! Je recommande
Pros:

L’emplacement juste au top pour visiter et sortir , le personnel chaleureux et accueillant. Hôtel très agréable .
Et pour l’organisation des visites LISA est au top 👌 👍😊
Merci à toutes et tous

2026-10-12 • via Nuitee
V
Vanessa • solo_traveller • at
9
Pros:

Zentral, alles zu Fuß erreichbar, Management war sehr bemüht, Hotel war klein aber fein

Cons:

Frühstück wenig Auswahl

2026-10-08 • via Nuitee
R
roger • solo_traveller • au
9
Pros:

Location,staff.vibe

Cons:

Small shower

2026-09-18 • via Nuitee
H
Heinz • solo_traveller • de
10
2026-09-18 • via Nuitee
M
MILENA • extended_group • bg
9
Pros:

The staff was very friendly and helpful. We enjoyed the breakfast with wide variety of fruits and different food options that they made fresh to order. The room was spacious and the location was perfect.

2026-09-15 • via Nuitee
S
Sonal Mohan • solo_traveller • au
10
Hidden gem in the centre of hustle and bustle
Pros:

Its a cosy hotel with colonial vibes but quite spacious. I had the room with the balcony was was cool to just people watch. Its very central to everything, atm and laundromat nearby and lots of food options. The manager Linda was very helpful and kind, even when I complained about a situation that I practically blamed her for (wasn't her fault), Linda called me straight away to sort out. SORRY again Linda! Your boss is very lucky to have you as the house manager.

Cons:

Just a bit of a smell in the toilet when we first got to the room, probably due to it being hot and also as toilet paper in vietnam goes into the bin. Suggestion would be to spray the bin with antibacterial spray for extra hygiene.

2026-09-11 • via Nuitee
C
Cecilia • couple • gb
9
Lovely Hotel in old town.
Pros:

Central to old Hanoi but in a slightly quieter street than some others. Close (5 mins) to beautiful lake. Lovely room with balcony and a lovely breakfast too.

Cons:

Bed a little firm but still slept well!

2026-09-10 • via Nuitee
Y
Yoshiko • solo_traveller • jp
10
最高
Pros:

立地が良く、観光に非常に便利でした。
スタッフの皆さんも丁寧で優しく、ベトナムがさらに好きになりました。あと朝食もとても美味しかったです♪

2026-09-10 • via Nuitee
M
Miryam • extended_group • ch
10
We had a wonderful stay at this hotel. The location is ideal! The staff were also fantastic, friendly and helpful throug
2026-09-03 • via Nuitee
R
Roberta • couple • it
6
Ottima posizione, staff così così
Pros:

La posizione

Cons:

Personale un po poco preparato

2026-08-29 • via Nuitee
Y
Yuliya • extended_group • ru
9
Pros:

Останавливались на одну ночь,нам все понравилось,начиная от встречи на ресепшн,очень доброжелательный персонал,большой ,чистый номер,хороший WI FI, хороший завтрак,с горячим блюдом на выбор,что удобно можно выбрать вьетнамское или европейское блюдо

2026-08-24 • via Nuitee
C
Charles • solo_traveller • gb
10
2026-08-22 • via Nuitee
N
nathalie • solo_traveller • fr
8
Pros:

L’hotel est tres bien situé et le personnel tres gentil. La chambre est spacieuse

Cons:

La première nuit nous avons eu une chambre qui ne correspondait pas a ce qu’on avait réservé.. chambre avec une fenêtre qui donne sur le hall d'entrée.. fenêtre intérieure. Après réclamation nous avons eu pour la deuxième nuit une chambre avec une petite fenêtre qui donne sur la ville et l’hotel en compensation ne nous a pas fait payer le transfert a l'aéroport pour 5 personnes..

2026-08-15 • via Nuitee
M
Mohamed • extended_group • om
8
وسط المدينه القديمة هانوي هنا..
Pros:

الموقع وتعامل طاقم العمل
يوفر خدمات للسائح باسعار مناسبة جدا

Cons:

حجزنا 3 اسرة فردية حسب الموضح بالصور..
وعطونا غرفه سريرين وبسرير اضافية صغير

2026-08-13 • via Nuitee