Hanoi House Hotel & Travel

Hotels
9.3 (469 reviews)
85 Ma May Street , Hanoi , vn

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Tasty breakfast
Cons:
Cleanliness issues
High price for some amenities

Categories

Cleanliness
8.65
Some reviews mentioned the cleanliness was good, but also noted some areas could be cleaner.
Service
9.62
Staff were described as very helpful and accommodating during the stay.
Location
10
The location in the old quarter was highlighted as excellent and very convenient for exploring.
Room Quality
9.11
Rooms were noted to be nice and clean, with some mentions of size and amenities.
Amenities
8.64
Standard amenities mentioned, some positive feedback on breakfast options.
Value for Money
9.1
Some reviews suggested that the price was a bit high for what was offered.
Food and Beverage
9.65
Breakfast was commonly praised as tasty and a highlight of the stay.
Overall Experience
9.65
Overall, guests had a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:24

Property Description

Prime Location in the Old Quarter
Hanoi House Hostel & Travel is ideally situated just a short stroll away from iconic attractions like Hoan Kiem Lake and Ngoc Son Temple. The bustling Old Quarter surrounds the hotel, offering guests a true taste of Hanoi's vibrant culture and history.

Convenient Amenities
Guests can easily explore the city with bicycle and car rental services available at the hotel. Stay connected with complimentary Wi-Fi throughout the property. The air-conditioned rooms are well-equipped with modern comforts including satellite TV and a fridge, ensuring a pleasant stay.

Relaxing Stay
For those seeking extra comfort, select rooms feature a cozy seating area and a luxurious bathtub. After a day of sightseeing, unwind with a delicious breakfast served at the on-site café, preparing you for another exciting day in Hanoi.

Book your stay at Hanoi House Hostel & Travel now for an unforgettable experience in the heart of Hanoi!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 20000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for VND 230,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 469 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 9.11
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 9.65
Overall Experience: 9.65
L
Lavesh • extended_group • in
9
Top Location..!!
Pros:

Top location. clean & comfortable & good staff (Very Nice Breakfast)

Cons:

AC was in efficient in the room

2026-05-30 • via Nuitee
M
Mathew • couple • au
9
2026-05-28 • via Nuitee
G
Gilles • couple • fr
10
Hotel parfait, personnel au top et le deptit déjeuner est un vrai plus
Pros:

Hotel trés bien situé, le personnel est tres pro et souriant, les chambres sont grandes, le petits déjeuner est vraiment tres bien

2026-05-28 • via Nuitee
C
Connor • solo_traveller • us
10
Good price, helpful staff
2026-05-26 • via Nuitee
T
Thinh • extended_group • au
10
Pros:

Nice staff, good location and clean

2026-05-24 • via Nuitee
E
Emilie • couple • ca
10
2026-05-22 • via Nuitee
G
Gerard • couple • fr
9
Nous reviendrons si nous séjournons à nouveau à Hanoi.
Pros:

Aspect accueillant de l'hotel.
Gentillesse et disponibilité du personnel
Emplacement parfait pour nous.

Cons:

Le petit déjeuner gagnerait à être amélioré.

2026-05-18 • via Nuitee
T
Tamsin • solo_traveller • au
8
Pros:

Close to everything. Very helpful staff

2026-05-16 • via Nuitee
M
Mariska • extended_group • nl
7
Pros:

Locatie en het ontbijt! Hotel midden in t oude centrum zonder last te hebben van lawaai en t ontbijt werd speciaal op bestelling voor je klaargemaakt, heerlijk!

Cons:

Was meer n hostel dan een 4* hotel. Overal lag beddengoed, spullen en zelfs n matras in de gang en op de trap.

Als ik via Booking boek vind ik t persoonlijk prettiger als t te betalen bedrag automatisch wordt afgeschreven van mijn creditkaart zonder allerlei extra procenten zodat je beter weet wat t je gaat kosten. Moest nu contant betalen of 8% extra met bankkaart.

2026-05-13 • via Nuitee
N
Nicolas • couple • fr
10
Pros:

Établissement très bien placé, personnel très sympathique A recommander pour visiter Hanoï.

2026-05-12 • via Nuitee
H
Hanan • solo_traveller • us
6
Pros:

Location

Cons:

Bed was very uncomfortable

2026-05-12 • via Nuitee
H
Hong • family_with_children • vn
10
Good location , quite room
Pros:

Great breakfast & staffs

Cons:

None

2026-05-11 • via Nuitee
L
Lisa • solo_traveller • vn
10
Pros:

Location & staff

Cons:

Nothing

2026-05-08 • via Nuitee
S
Sandra • solo_traveller • de
10
Pros:

Ruhig, zentral und super Personal

2026-05-07 • via Nuitee
I
Inna • extended_group • by
5
Pros:

Номер на седьмом этаже был с большой террасой, и сам номер достаточно просторный. Персонал хороший, приветливый. На завтраке были свежие фрукты, но остальное не видела, так как не завтракала. По запросу дали бокалы для вина в номер. Номер относительно просторный. Одна кровать двуспальная, вторая односпальная

Cons:

Вода вытекает на пол за пределы душевой кабины. Нет крючка для полотенец или одежды в ванной. Кондиционер висит прямо над кроватью, направлен прямо на спящих. Но эта беда во многих отелях. В описании номера на Booking.com был заявлен халат, но по факту его не было. Тапочки ужасные резиновые, но это тоже во многих отелях встречали. В номер откуда-то попадают муравьи, даже на постель, хотя не очень критично.

2026-05-06 • via Nuitee
L
Ludovic • solo_traveller • fr
9
Bon rapport qualité prix
Pros:

Nous étions logés au dernier étage dans une grande chambre avec un grand lit et deux fenêtres.
Nous étions au calme et pourtant très proche du centre animé de la vieille ville.

Cons:

Rien - bon rapport qualité prix

2026-04-30 • via Nuitee
S
Seraphim • solo_traveller • cy
9
Pros:

Great location
Friendly staff
Decent room

Cons:

There was no window in the room. Instead there was like a small rectangular glass, where half of it was missing and there was no way to close it.

Other than that, everything else was a decent experience.

2026-04-22 • via Nuitee
C
Christa • couple • us
10
Pros:

Loved that they helped book our day cruise and airport transportation. Excellent location and very friendly staff! Thank you for a lovely stay!

2026-04-21 • via Nuitee
H
Horst • solo_traveller • de
9
2026-04-20 • via Nuitee
K
Khalid • solo_traveller • nl
10
Pros:

The room is clean , friendly stuff the Laydes who working in the reception Linda , Lisa and the man Tony were very friendly and helpful.
I recommend im sure will be back again
Thank you all 😊😊😊

2026-04-14 • via Nuitee