Royal Holiday Hanoi Hotel

Hotels
9.3 (1316 reviews)
19 Hang Hanh, Hang Trong , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Delicious breakfast
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
8.58
Some reviews mentioned cleanliness issues, such as mold in the shower and dirty items.
Service
9.99
Staff were consistently praised as helpful, friendly, and engaging.
Location
9.59
Numerous reviews highlighted the great location near the lake and central attractions.
Room Quality
8.54
Rooms were noted as comfortable but small and sometimes not matching online photos.
Amenities
9.57
Amenities such as breakfast received positive feedback, although minor cleanliness issues reported.
Value for Money
9.03
The hotel was considered very good value for its location and quality.
Food and Beverage
9.58
Breakfast was consistently described as exceptional and tasty in many reviews.
Overall Experience
9.55
Overall experiences were overwhelmingly positive, with recommendations in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:36

Property Description

Convenient Location near Hoan Kiem Lake
Located just steps away from the picturesque Hoan Kiem Lake, Royal Holiday Hanoi Hotel offers affordable rooms with stunning views of the lake or city. Immerse yourself in the beauty of Hanoi's iconic landmark right at your doorstep.

Comfortable Accommodation with Modern Amenities
Experience a comfortable stay in our air-conditioned rooms featuring a flat-screen cable TV, minibar, and private bathrooms with shower facilities. Relax and unwind in a cozy setting after a day of exploring the city.

Excellent Facilities and Services
Enjoy the convenience of on-site dining options, tour desk assistance, currency exchange services, and even car or bicycle rental. Let us take care of all your travel needs seamlessly during your stay.

Book your stay at Royal Holiday Hanoi Hotel and make the most of your Hanoi experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 1316 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.57
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.55
T
Thi Huong Anh • couple • vn
8
2026-07-24 • via Nuitee
J
Joerg • solo_traveller • de
8
2026-07-23 • via Nuitee
T
Tuyền • solo_traveller • vn
10
Pros:

Nhân viên thân thiện.phòng sạch sẽ.

2026-07-20 • via Nuitee
A
Anh Doan • extended_group • vn
9
2026-07-19 • via Nuitee
E
Edmar • couple • us
10
Excellent service and staff. Highly recommend.
Pros:

The staff are very kind and respectful.

Cons:

Nothing. Everything is good.

2026-07-18 • via Nuitee
J
Justine • solo_traveller • au
10
Pros:

Exceptional staff with huge smiles! Great location, walking distance to the lake. Situated in the cutest alley with lots of shops, eateries & great massage parlours!

2026-07-18 • via Nuitee
T
Trung Tinh • family_with_children • au
9
I’m happy with this place
Pros:

Location is the best for your trip in Hanoi. It’s in the middle of every thing in 1km radius

Cons:

No AC in the elevator

2026-07-18 • via Nuitee
A
Alaa • family_with_children • jo
10
Amazing staff & perfect stay!
Pros:

Excellent stay and outstanding staff!
I had a truly perfect stay at the Royal Holiday Hanoi Hotel.
I want to express my deepest gratitude to the reception staff, who were incredibly helpful, patient, and accommodating with me throughout my stay. Their exceptional service made a huge difference.
A special thanks to them for helping me book a beautiful cruise; the experience was absolutely wonderful. Thank you all for your amazing service and hospitality. I highly recommend this hote

Cons:

nothing

2026-07-17 • via Nuitee
G
Gabriel • couple • au
10
great time
Pros:

right in the middle of everything + very cool rooms

Cons:

nothing it was perfect!

2026-07-17 • via Nuitee
S
Samkwan • extended_group • th
8
2026-07-16 • via Nuitee
O
Oguzhan • solo_traveller • tr
4
Konumu için tutulur .
Pros:

Merkezi olmasını

Cons:

Kirliydi

2026-07-10 • via Nuitee
O
Omar • family_with_children • qa
9
The location is perfect
Pros:

‏staff, location, cleanness

Cons:

Nothing, because I didn’t care about facilities and food in the hotel

2026-07-09 • via Nuitee
B
Babitha • couple • in
9
2026-07-08 • via Nuitee
M
Mohamed • extended_group • om
10
2026-07-08 • via Nuitee
A
Annora • solo_traveller • ph
10
Pros:

Location, staff, cleanliness.

2026-07-08 • via Nuitee
W
William • couple • us
8
2026-07-07 • via Nuitee
柷宏 • extended_group • tw
10
Pros:

接待人員很熱情用心，飯店地點距離還劍湖各景點相當便利，飯店舒適乾淨！

Cons:

無

2026-07-06 • via Nuitee
M
MANISH • family_with_children • ae
8
A special thanks to all the staff. Be the reception and the helping staff all go out of the way to help the guest in the
Pros:

The location and the staff are excellent. Though I felt the rooms needs some modifications as they are old style with bulky beds. But still good enough.

Cons:

Everything was perfect. Be it for breakfast with limited variety but still decent enough.

2026-07-04 • via Nuitee
A
Anh Phuong • family_with_children • au
9
2026-07-03 • via Nuitee
A
Andrey • couple • ru
7
Pros:

расположение! центр!

Cons:

вторая кровать в номере, мало места в номере, фото очень обманчивы

2026-07-03 • via Nuitee