Royal Holiday Hanoi Hotel

Hotels
9.3 (1336 reviews)
19 Hang Hanh, Hang Trong , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Delicious breakfast
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
8.58
Some reviews mentioned cleanliness issues, such as mold in the shower and dirty items.
Service
9.99
Staff were consistently praised as helpful, friendly, and engaging.
Location
9.59
Numerous reviews highlighted the great location near the lake and central attractions.
Room Quality
8.54
Rooms were noted as comfortable but small and sometimes not matching online photos.
Amenities
9.57
Amenities such as breakfast received positive feedback, although minor cleanliness issues reported.
Value for Money
9.03
The hotel was considered very good value for its location and quality.
Food and Beverage
9.58
Breakfast was consistently described as exceptional and tasty in many reviews.
Overall Experience
9.55
Overall experiences were overwhelmingly positive, with recommendations in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:36

Property Description

Convenient Location near Hoan Kiem Lake
Located just steps away from the picturesque Hoan Kiem Lake, Royal Holiday Hanoi Hotel offers affordable rooms with stunning views of the lake or city. Immerse yourself in the beauty of Hanoi's iconic landmark right at your doorstep.

Comfortable Accommodation with Modern Amenities
Experience a comfortable stay in our air-conditioned rooms featuring a flat-screen cable TV, minibar, and private bathrooms with shower facilities. Relax and unwind in a cozy setting after a day of exploring the city.

Excellent Facilities and Services
Enjoy the convenience of on-site dining options, tour desk assistance, currency exchange services, and even car or bicycle rental. Let us take care of all your travel needs seamlessly during your stay.

Book your stay at Royal Holiday Hanoi Hotel and make the most of your Hanoi experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.3
Based on 1336 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.57
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.55
S
Sharel solo_traveller in
10
Value for money
Pros:

Convenient lane and location yet very quiet. Staff was friendly and helpful. You have Currency exchange, sim, massage, eateries next to the hotel. I booked the family room which had a balcony so lot of ventilation. Room was very clean.

2026-08-20 via Nuitee
H
Hosain solo_traveller gb
10
Recommended at affordable price
Pros:

The breakfast was really good with plenty of choice, and the location was excellent for exploring Hanoi. The staff were very friendly and helpful, and I really enjoyed my stay.

Cons:

The only thing I didn’t like was that I couldn’t stay longer because the hotel was fully booked and they didn’t have a room available for me.

2026-08-15 via Nuitee
H
Heather family_with_children us
8
2026-08-14 via Nuitee
B
Bruno solo_traveller fr
10
Pros:

Gentillesse et disponibilité du personnel. Très bon emplacement à côté du lac Hoan Kiem. Bon petit-déjeuner.

Cons:

Tout était parfait. A noter qu’il est préférable de prendre un grande chambre familiale car les autres chambres sont un peu petites.

2026-08-13 via Nuitee
S
Simon solo_traveller th
10
Great
Pros:

The rooms are a good size. The beds are comfortable. The bathrooms are well designed. The breakfast are delicious. The staff are adorable, very helpful and reactive.
Not my first time here. It won't be my last.

2026-08-13 via Nuitee
D
Dariusz solo_traveller ca
8
Pros:

Location, room, staff

Cons:

The noise from the outside

2026-08-09 via Nuitee
P
Paul solo_traveller nz
8
Well located 'boutique' style small hotel, with exceptional service
Pros:

Ideally located a block from the main lake. Bustling small street, but not noisy. Tiny hotel (5th floor only 2 rooms). Wonderful, friendly staff and good breakfast

Cons:

Room decor slightly faded.

2026-08-09 via Nuitee
G
Gizem Kocaman solo_traveller tr
5
2026-08-07 via Nuitee
G
Gizem Kocaman solo_traveller tr
5
Çalışanlar çok iyi ama temizlik korkunç
Pros:

Çalışanlarım hepsi çok ilgili ve yardımseverdi. Özellikle kahvaltıdaki servis yapan arkadaş çok ilgiliydi. Kahvaltısıda oldukça doyurucu ve tekrar isteyebiliyordunuz. Konumu mükemmeldi önemli noktalara birkaç dakika yürüme mesafesindedir.

Cons:

Ama en önemli sorun temizlikti. Çok kötüydü. Oda perde yatak banyo tuvalet dolap hepsi çok pisti. Ama çalışanlar harikaydı.

2026-08-07 via Nuitee
المعمري couple om
9
Pros:

الموقع المتميز وتعامل الموظفين

Cons:

ضيق حجم الغرفة

2026-08-06 via Nuitee
H
HooDooMan solo_traveller au
10
Pros:

The staff were so lovely. Very friendly and informative. Great english language skills. The location is perfect. Quiet and right beside the lake, plenty of eateries and cafes nearby. At evenings they close off the street to cars so just bear that in mind if arriving later in the evening with luggage.

2026-08-03 via Nuitee
T
Thi Huong Anh couple vn
8
2026-07-24 via Nuitee
J
Joerg solo_traveller de
8
2026-07-23 via Nuitee
T
Tuyền solo_traveller vn
10
Pros:

Nhân viên thân thiện.phòng sạch sẽ.

2026-07-20 via Nuitee
A
Anh Doan extended_group vn
9
2026-07-19 via Nuitee
E
Edmar couple us
10
Excellent service and staff. Highly recommend.
Pros:

The staff are very kind and respectful.

Cons:

Nothing. Everything is good.

2026-07-18 via Nuitee
T
Trung Tinh family_with_children au
9
I’m happy with this place
Pros:

Location is the best for your trip in Hanoi. It’s in the middle of every thing in 1km radius

Cons:

No AC in the elevator

2026-07-18 via Nuitee
J
Justine solo_traveller au
10
Pros:

Exceptional staff with huge smiles! Great location, walking distance to the lake. Situated in the cutest alley with lots of shops, eateries & great massage parlours!

2026-07-18 via Nuitee
A
Alaa family_with_children jo
10
Amazing staff & perfect stay!
Pros:

Excellent stay and outstanding staff!
I had a truly perfect stay at the Royal Holiday Hanoi Hotel.
I want to express my deepest gratitude to the reception staff, who were incredibly helpful, patient, and accommodating with me throughout my stay. Their exceptional service made a huge difference.
A special thanks to them for helping me book a beautiful cruise; the experience was absolutely wonderful. Thank you all for your amazing service and hospitality. I highly recommend this hote

Cons:

nothing

2026-07-17 via Nuitee
G
Gabriel couple au
10
great time
Pros:

right in the middle of everything + very cool rooms

Cons:

nothing it was perfect!

2026-07-17 via Nuitee