Comfort Suites at Katy Mills

Hotels
•
Comfort Suites
8.6 (1007 reviews)
25115 Katy Freeway , Katy , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Nice amenities
Cons:
Cleanliness issues
Dated rooms
Breakfast could be better

Categories

Cleanliness
7.99
Several reviews mentioned issues with cleanliness, such as odors and dated conditions.
Service
9.46
Positive mentions of front desk staff and concierge service, although some dissatisfaction was expressed.
Location
9.5
Consistently praised as fantastic and convenient, with access to restaurants and retail.
Room Quality
7.45
Complaints about smells, dated furniture, and issues with mattress comfort.
Amenities
8.48
Breakfast variety noted as good, but with some complaints regarding specific items.
Value for Money
8.44
Average perception due to some dated aspects and mixed experiences.
Food and Beverage
7.99
Breakfast received mixed reviews with some suggesting improvements.
Overall Experience
9.46
Overall enjoyment of the stay despite minor issues, with many indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:52

Property Description

Modern Amenities
Comfort Suites Katy offers modern amenities such as free WiFi and air conditioning in every room, ensuring a comfortable stay for all guests. The flat-screen TV and private bathroom add a touch of luxury to the accommodation.

Convenient Facilities
Guests can take advantage of the 24-hour front desk, business center, and laundry facilities available on-site, making it easy to attend to any needs during their stay. The free private parking adds convenience for those traveling by car.

Nearby Attractions
Located just minutes away from Typhoon Texas and Katy Mills, guests can enjoy easy access to popular attractions in the area. The proximity to George Bush Intercontinental Airport also makes traveling to and from the hotel a breeze.

Book your stay at Comfort Suites Katy now for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 30, 2026 until Mon, Mar 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1007 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 9.46
B
Berta • solo_traveller • us
10
Pros:

Place was super clean.

Cons:

Eggs at breakfast were not so good.

2026-09-19 • via Nuitee
B
Bradley • couple • us
1
Didn’t stay, I wasnt able to check in when I wanted to even after I already prepaid online
Pros:

Nothing

Cons:

Staff and policies

2026-09-14 • via Nuitee
O
olufunmilayo • couple • us
2
My stay was not COMFORTable and the hotel just cares about your money and not how you enjoy your stay.
Pros:

The location. The breakfast was good.

Cons:

The staff are unprofessional and not friendly. The rooms and hallway have a certain horrible smell. The room including the bathroom wasn’t cleaned. Don’t recommend this hotel. They don’t care for your comfort.

2026-09-13 • via Nuitee
M
Mason • solo_traveller • us
10
2026-09-13 • via Nuitee
M
Mason • solo_traveller • us
10
2026-09-13 • via Nuitee
H
Heather • couple • us
8
2026-09-07 • via Nuitee
T
Terri • couple • us
1
Terrible experience with manager.
Pros:

Nothing.

Cons:

Was told that they didn’t take my card and instead of refunding the manager stated “It’s a holiday and i’m on vacation.” totally disregarding my issue. Also proceeded to tell me that I am not able to get a refund even though they do not take my form of payment. Refused to do anything about it.

2026-09-06 • via Nuitee
M
Martha • solo_traveller • us
1
Pros:

No me gustó como trata a los que rentan hotel

2026-09-04 • via Nuitee
F
Federico • couple • us
10
Stayed 4 nights, staff was very helpful and friendly
Pros:

The staff

Cons:

Nothing bad

2026-08-31 • via Nuitee
W
Wendy • solo_traveller • us
5
Cons:

Couldn't swim cuz gates had locks on them in Sunny weather, couch in room was worn out and slumped in the middle, As soon as checked in, the fridge in room wasn't working and they had to immediately replace it, toilet wouldn't flush hardly and water pressure in shower wasn't very good

2026-08-31 • via Nuitee
J
James • solo_traveller • us
10
Very pleasant
Pros:

Location

Cons:

N/a

2026-08-31 • via Nuitee
J
James • solo_traveller • us
10
2026-08-31 • via Nuitee
H
Henk • family_with_children • nl
3
Smerige kamers zou nooit iemand hier adviseren te blijven. 1ster ipv 4
Pros:

Locatie was goed we wilde nog voor we terug gingen naar Nederland shoppen. Mall en Walmart zijn om de hoek.

Cons:

Te smerig voor woorden. Ik had nieuwe sokken aan die waren wit en na een uur waren ze zwart. Tapijt is volgens mij nog nooit schoongemaakt en er hangt een schimmelgeur. Echt smerig gewoon

2026-08-25 • via Nuitee
G
Garcia • family_with_children • us
1
2026-08-21 • via Nuitee
R
RICKY • solo_traveller • us
8
The bathroom wasn’t clean and had a molded smell to it
Pros:

Through searching

Cons:

The location

2026-08-20 • via Nuitee
A
Abigail • couple • us
10
2026-08-20 • via Nuitee
V
Villarreal • family_with_children • us
8
Clean and convenient
Pros:

Location was great. Room was clean

Cons:

Furniture could use a refresh. Some wear and tear. Sofa decorative pillows could use a steam cleaning.

2026-08-17 • via Nuitee
J
Jessica • family_with_children • us
10
LOVED IT.
Pros:

BREAKFAST WAS GOOD..JUST NEEDS DIFFERENT MENU DAILY..

Cons:

I LOVED EVERYTHING..JUST CHANGE BREAKFAST MENU...ITS WAS THE SAME BREAKFAST THE THREE DAYS I STAYED..

2026-08-17 • via Nuitee
M
Mark • solo_traveller • us
9
Pros:

The staff was very friendly and the location is great.

Cons:

The bed was not comfortable for me.

2026-08-16 • via Nuitee
M
Mark • solo_traveller • us
9
2026-08-16 • via Nuitee