Sapa Elegance Hotel

Hotels
8.8 (469 reviews)
3 Hoang Dieu Street, Lao Cai Province , Sa Pa , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Old and outdated rooms
Some amenities lacking

Categories

Cleanliness
6.75
Several reviews mention issues with mold, dirt, and outdated conditions contributing to negative perceptions about cleanliness.
Service
9.99
Consistent positive mentions of the staff being friendly, helpful, and accommodating to guests' needs.
Location
9.76
Great location with close proximity to city center and scenic views, highlighted positively in multiple reviews.
Room Quality
7.71
Mixed sentiments; while some rooms are described as spacious and cozy, others mention problems with odors and outdated decor.
Amenities
8.74
Amenities are acceptable and serve the purpose, including breakfast options and availability of basic services.
Value for Money
9.2
Overall perceived as good value for what guests paid, despite some caveats regarding cleanliness and room quality.
Food and Beverage
8.75
Breakfast and food options receive positive mentions, although some noted it was complicated or expensive.
Overall Experience
9.52
Despite some negative aspects, the overall experience was enjoyable with numerous positive highlights, leading to a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Mountain Views and Cozy Accommodation
Sapa Elegance Hotel offers a cosy stay just steps away from Sapa Culture Market. Enjoy stunning views of Fansipan Mountain and Violet Valley from the on-site restaurant.

Comfortable Rooms with Scenic Balconies
Relax in rooms equipped with free WiFi, air conditioning, and a private balcony overlooking the picturesque mountains and valley. Unwind with a cable flat-screen TV and minibar at your disposal.

Convenient Amenities and Services
Explore Sapa with bike rentals or tour desk assistance. Benefit from 24-hour reception, laundry service, and delectable dining options at The Lobby Restaurant serving Vietnamese and European cuisine.

Book your stay at Sapa Elegance Hotel for a memorable mountain retreat!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for VND 150,000 per person per night when using an existing bed.
    People 1 year old and over stay for VND 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 469 reviews
Cleanliness: 6.75
Service: 9.99
Location: 9.76
Room Quality: 7.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.52
T
Trương Ngọc Hưng • solo_traveller • vn
10
Pros:

Phòng sạch..có quán cfe ngay cạnh rất đẹp

Cons:

Khoá cửa phòng cũ

2026-06-11 • via Nuitee
T
Thomas • solo_traveller • de
9
Preiswert und schön gelegen.
Pros:

Nettes Personal, sauberes Zimmer.

Cons:

WLAN leider sehr langsam.

2026-06-06 • via Nuitee
S
Svetlana • couple • us
8
Great overall except for WiFi
Pros:

The location is central. The staff is accommodating. The room is comfortable.

Cons:

The WiFi is unreliable.

2026-06-05 • via Nuitee
J
Jan Issa • solo_traveller • ae
9
Pros:

The location of the hotel and the complimentary breakfast was really good. The staff were really good.

Cons:

Only the AC in our room wasn't working properly.

2026-06-05 • via Nuitee
N
Nadine • solo_traveller • at
9
lovely room, great location
Pros:

The location is perfect and the Room was spacious.
The breakfast is amazing and the Staff very friendly and helpful.

Cons:

For the price asked the facilities are in need if maintenance and the Rooms could be cleaned more thoroughly!

I also asked for a late checkout because i went on a trekking tour and needed a shower after. I then saw that there was a bathroom for such cases.
I would have appreciated if i would have been told that and not charged 600.000vnd.
This left me a little disappointed…

2026-06-03 • via Nuitee
M
Marie • couple • de
10
Pros:

die unterkunft war super gemütlich und der Besitzer ist total freundlich gewesen. die lage ist auch einwandfrei und man hat einen tollen ausblick über die berge!

2026-05-27 • via Nuitee
L
Layphi • family_with_children • au
8
good budget stay in a good location
Pros:

quadruple room was very spacious, with two actual rooms. facilities functional but a bit old. staff was supportive.

Cons:

location is up a slightly steep hill (which was only an issue for my 75+ parents). elevator access only from the 1st floor (not ground level). some rooms had mouldy/musty smell issue. some windows could not be opened and some did not seal properly.

2026-05-26 • via Nuitee
Y
Yori • family_with_children • au
7
Great value for family stay but need maintenance
Pros:

Great location, quite enough and shops and restaurants close by. We are a family of three and our teenage son had his own room which was a nice size and spacious. Staff members are all friendly and welcoming.

Cons:

They could clean and keep maintaining their hotel would be better. I found dirty spot in bathroom or window, restaurant table mat hadn’t changed so I could see food stains etc. We spend many hotels as old as the hotel, but it’s possible to a lot more attractive if you clean carefully. Breakfast was very limited. Wifi was shockingly bad, kept dropping in our room. I had to go down to the restaurant to get the decent connection. The hotel should be better with a bit of effort in every single aspects.

2026-05-26 • via Nuitee
K
Khalid • solo_traveller • jo
9
موقع ممتاز و كادر متعاون
Pros:

فندق رائع و الموظفين ودودين جدا و الموقع ممتاز , فقط انصح بالاهتمام بطريقة غسل الشراشف و المناشف و استخدام معطر غسيل

Cons:

الشراشف و المناشف كانت نظيفه لكن تفوح منها رائحه عفونه حاولت تبدلها اكثر من مره ولكن كنت اشم دائما نفس الرائحه

2026-05-25 • via Nuitee
R
risa • solo_traveller • jp
8
2026-05-25 • via Nuitee
S
Sneha • solo_traveller • in
8
Pros:

It's a small hotel but maintained quite well

Cons:

The hotel is slightly on a slope so it becomes little difficult to climb till the hotel.

2026-05-25 • via Nuitee
T
ta • solo_traveller • vn
10
Pros:

Nhân viên lễ tân chuyên nghiệp.hỗ trợ khách rất nhiệt tình

2026-05-23 • via Nuitee
S
Sam Yit • solo_traveller • my
10
Pros:

Spacious, clean

Cons:

Staff friendly

2026-05-23 • via Nuitee
R
Roy • solo_traveller • us
10
2026-05-22 • via Nuitee
H
Huyen • solo_traveller • vn
3
2026-05-18 • via Nuitee
A
Alina • solo_traveller • fr
8
Pros:

L'emplacement, en plein centre ville, près de SaPa station.
Le personnel est très aimable et serviable.

Cons:

Les chambres ne sont pas insonorisées et on entend les autres clients.

2026-05-18 • via Nuitee
A
Antoine • solo_traveller • fr
10
2026-05-17 • via Nuitee
I
Ines • solo_traveller • in
10
2026-05-16 • via Nuitee
Алёна • solo_traveller • ru
10
Pros:

Прекрасное месторасположение, в самом центре города. Очень удобная кровать, есть кондиционер, которым я сушила влажность в комнате. Номера большие

Cons:

Мой номер был хороший, но у моих подруг в соседнем номере пахло плесенью. У меня такого не было.

2026-05-15 • via Nuitee
K
Karkala Rakesh • family_with_children • in
7
Pros:

Location was good

Cons:

Bathroom was not good, shower tap was leaking

2026-05-12 • via Nuitee