HB Xalapa

Hotels
9.2 (265 reviews)
Avenida Lazaro Cardenas numero 9 Fraccionamiento Las Animas , Xalapa , MX
+52 228 141 1200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Limited dining options
Minor issues with room lighting

Categories

Cleanliness
9.38
Guests frequently praised the cleanliness of the hotel and rooms.
Service
9.85
The staff is consistently described as professional and friendly, elevating the guest experience.
Location
8.89
The location is good for driving but limited for walking; generally well-received.
Room Quality
9.34
Rooms are spacious and comfortable, with a few mentions of minor lighting issues.
Amenities
9.37
The amenities offered were generally well-reviewed, with some mentioning the need for more variety.
Value for Money
8.83
Good value noted, though there are mentions that meal quality could be improved.
Food and Beverage
8.38
While breakfast and some meals were praised, there were suggestions for improvement.
Overall Experience
9.55
Overall, guests enjoyed their stay and would likely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:32

Property Description

Luxurious Accommodations

Indulge in comfort and style at HB Xalapa, where each spacious room offers modern amenities and stunning city views. Unwind in the outdoor pool or stay active at the well-equipped gym during your stay.

Convenient Location

Located just minutes away from Natura Park and the Xalapa Interactive Museum, our hotel provides easy access to the city's top attractions. Explore the historic city centre or enjoy complimentary private parking at your convenience.

Exquisite Dining Experience

Savor a delightful culinary experience at our elegant bar-restaurant, offering a variety of Mexican and international dishes. Whether you choose to dine in or enjoy room service, our staff is dedicated to ensuring your satisfaction throughout your visit.

Experience luxury and convenience at HB Xalapa - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAL

Location

Guest Reviews

9.2
Based on 265 reviews
Cleanliness: 9.38
Service: 9.85
Location: 8.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.55
S
SANTOS • family_with_children • mx
8
desayuno rico, excelente ubicación.
Pros:

el desayuno completo y sabroso y la ubicación excelente.

Cons:

las camas demasiado blandas, el baño demasiado reducido, la tina estaba pintada en blanco y se desprendia a pedazos la pintura q le colocaron.

2026-10-22 • via Nuitee
J
Jorge • family_with_children • mx
9
Pros:

El trato

2026-10-13 • via Nuitee
W
Wilmar Xavier • extended_group • ve
7
2026-10-12 • via Nuitee
I
Ibañez • solo_traveller • mx
9
Pros:

Todo muy accesibles

Cons:

Si acaso solo el silicón del baño ligero moho pero es mínimo

2026-10-12 • via Nuitee
O
Ortega Ortega • solo_traveller • mx
9
2026-10-10 • via Nuitee
A
ANA LAURA • couple • mx
10
Pros:

Muy buen desayuno y muy agusto la habitación

2026-10-08 • via Nuitee
M
Martha Margarita • solo_traveller • mx
10
2026-10-07 • via Nuitee
A
Anna • family_with_children • es
4
2026-09-12 • via Nuitee
M
Maria • solo_traveller • us
9
2026-09-08 • via Nuitee
S
Santibañez Hernández • family_with_children • mx
9
Muy agradable y confortable
Pros:

las camas cómodas y todo la limpieza excelente

Cons:

Nunca pudimos ver la tele, no tenía señal ni canales ni nada, la tele estaba de decoración

2026-09-07 • via Nuitee
N
Nelson • solo_traveller • mx
10
Pros:

EVERYTHING, plus they have smart tvs

Cons:

The gym equipment a little bit too old and very small

2026-09-03 • via Nuitee
A
ANTONIO • family_with_children • mx
7
2026-08-25 • via Nuitee
L
Luvi • solo_traveller • mx
10
Pros:

En general todo nos pareció muy bien

Cons:

Todo estuvo muy bien

2026-08-23 • via Nuitee
I
Isidro • couple • mx
10
excelente
Pros:

excelente instalaciones y servicio

Cons:

sin comentarios

2026-08-20 • via Nuitee
J
Jesus • couple • mx
8
Buen pero ruidoso.
Pros:

La ubicación

Cons:

Las habitaciones que dan a la calle son muy ruidosas. Hay que estar en el piso 4 para dormir bien.

2026-08-18 • via Nuitee
C
CARLOS EDUARDO • extended_group • mx
10
Experiencia Hb Xalapa
Pros:

En general todo, muy buena decoración, habitación y vista

Cons:

El servicio de estacionamiento, aunque son amables los empleados

2026-08-17 • via Nuitee
R
Ramirez • solo_traveller • mx
8
Pros:

Las áreas

Cons:

Nunca me enviaron la factura y no me pudo reembolso el gasto la compañía ya que me quedé por motivo de trabajo

2026-08-16 • via Nuitee
F
FaraNovelo • solo_traveller • mx
10
2026-08-15 • via Nuitee
M
Martinez Porras • solo_traveller • mx
9
2026-08-14 • via Nuitee
D
Darwin • couple • mx
10
magnífica
Pros:

precios accesibles en alimentos y bien preparados, buena atención del personal de restaurante. El personal de recepción muy amable y me permitieron hacer el check in un poco antes de la hora, lo cual facilitó mi tarea laboral que llevaba encomendada

Cons:

no tengo queja

2026-08-13 • via Nuitee