a&o Hamburg City

Hotels
•
A&O Hotels & Hostels
7.1 (20000 reviews)
Spaldingstraße 160 , Hamburg , de
+49 40 1812984000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Large rooms
Value for money
Cons:
Unclean rooms
Noise issues
Limited amenities
Breakfast options could be better

Categories

Cleanliness
5.35
Multiple mentions of unclean rooms and inconsistent cleaning service.
Service
8.35
Generally friendly staff with positive experiences noted at the reception.
Location
8.35
Convenient access to the city center, easily reachable via public transport.
Room Quality
6.35
Rooms described as large but with issues like noise and cleanliness.
Amenities
6.35
Limited amenities mentioned, with some aspects needing improvement.
Value for Money
7.85
Good price-performance ratio noted by several guests.
Food and Beverage
6.85
Mixed reviews on breakfast quality; some improvements suggested.
Overall Experience
7.35
Generally positive feedback with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:57

Property Description

Modern Accommodation
The a&o Hamburg City offers bright, non-smoking rooms with private bathrooms and modern furnishings. Bed sheets and towels are available for an additional fee, ensuring a comfortable stay.

Convenient Amenities
Guests can enjoy free WiFi throughout the property, a 24-hour reception, and the option to book breakfast on-site. Vending machines for snacks and drinks, packed lunches on request, and a bar for evening relaxation provide added convenience.

Entertainment and Activities
The hostel features billiards, table football, a children’s play area, and satellite TV with sports channels in the lobby and bar. Additionally, guests can easily book sightseeing tours at the reception for exploring Hamburg's top attractions.

Experience comfort, convenience, and entertainment at a&o Hamburg City - book your stay now!

Important information:

When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents, and are not allowed in shared dormitories and must book a private room.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.

Please note that all guests need to provide a valid ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HAM

Location

Guest Reviews

7.1
Based on 20000 reviews
Cleanliness: 5.35
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.35
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.35
Y
yann • solo_traveller • fr
8
2026-08-22 • via Nuitee
R
Romée • couple • fr
6
Lieu fonctionnel, à n’utiliser qu’en dernier recours, pratique
Pros:

Une AJ qui est une usine à chambre. Nous étions au 8 ème étage, chambre accessible par un dédale de couloirs, propre et fonctionnelle pour une nuit. Cuisine en sous sol, tous les placards sont vides de toute vaisselle, plutôt sale. Un micro onde, un frigidaire, une bouilloire dans laquelle des jeunes ont fait cuire leurs spaghettis à défaut de casseroles à emprunter à la réception à des kilomètres de là.

Cons:

La cuisine totalement sous équipée, les espaces communs sombres et mal conçus, le Check in automatisé. L’ascenseur qui ne montait pas au huitième étage et s’arrêtait au sept.
Pour avoir fréquenté de nombreuses AJ, l’endroit demanderait à être rénové.1

2026-08-22 • via Nuitee
D
Die Spiesis 😉 • solo_traveller • de
8
2026-08-22 • via Nuitee
A
Aranka Julianna • couple • de
7
Uncomplicated stay in HH
Pros:

Very lively

Cons:

Loud environment outside, needed to keep windows shut even during the night.
Guest kitchen was dirty, we decided against cooking something because if that

2026-08-22 • via Nuitee
K
Kuenssberg • solo_traveller • at
5
2026-08-22 • via Nuitee
R
Rene • solo_traveller • de
7
2026-08-22 • via Nuitee
M
Markus • solo_traveller • at
8
2026-08-22 • via Nuitee
B
Bernhard • family_with_children • at
2
Cons:

silberfische

2026-08-22 • via Nuitee
S
Sorkhabi • solo_traveller • de
8
2026-08-22 • via Nuitee
T
Theresa • solo_traveller • de
8
2026-08-22 • via Nuitee
M
Mezbah-Al Jabed • solo_traveller • bd
7
Pros:

Room and toilet was perfectly fine. No complaints about the room facilities. Just one problem it's located next to a train line. So at night trains will give you pain while you are sleeping

Cons:

The common kitchen was an absolute mess. I stayed in this place once before and the situation in kitchen was the same back then. I informed staffs but i could see this time nothing improved. No plates and cutlery for guest. I had to buy one time plates and cutlery. Tables were dirty. Whole sink area was dirty. And the kitchen area is very suffocated. The trash bins were overflowing with trash. Not enough facilities for guests if they want to cook something. Not even any drinking water facilities

2026-08-22 • via Nuitee
I
Isra • solo_traveller • mx
9
Pros:

All good nice place for family and kids. My room was big so it was cool. Bathroom inside is ok. Have kitchen to cook wich helps alot. Nice area for coworking and games. Nice rooftop. Is close to the train station.

Cons:

It is huge there are multiple elevators but moving from reception to room or lobby is to far. Kitchen does have equipment you need to request and sometimes the run out of cooking pawn and equipment. But is not bad is a good place.

2026-08-22 • via Nuitee
J
Janine • solo_traveller • de
1
Pros:

Nichts!

Cons:

Absolut ekelhaft!
Dafür habe ich keine Worte.
Schade,dass booking nichts gemacht hat und PayPal auch nicht!

2026-08-22 • via Nuitee
J
Janine • solo_traveller • de
1
Pros:

Nichts

Cons:

Alles!
Absolut nicht empfehlenswert.

2026-08-22 • via Nuitee
M
Montserrat • solo_traveller • es
9
2026-08-22 • via Nuitee
N
Nane • solo_traveller • de
7
2026-08-22 • via Nuitee
C
Cor • solo_traveller • nl
8
2026-08-22 • via Nuitee
C
Costa • couple • it
10
Tutto perfetto
Pros:

Struttura moderna

2026-08-22 • via Nuitee
U
uwe • solo_traveller • de
4
Cons:

Das Bad war extrem klein

2026-08-22 • via Nuitee
L
Lorenzo • family_with_children • it
7
Funzionale e informale
Pros:

Hotel start, check in in autonomia rapido!
La sera nella hall c'è un clima vivace con tanti giovani...divertente. Comodo poter ordinare una pizza in caso di "necessità".

Cons:

Stanza poco insonorizzata x i rumori provenienti dall esterno

2026-08-22 • via Nuitee