Quest Hotel & Conference Center Cebu

Hotels
8.4 (4735 reviews)
Archbishop Reyes Avenue , Cebu City , PH
+63 32 230 5888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location near Ayala Mall/center
Friendly and professional staff
Good value for money / strong cost performance
Clean and comfortable rooms
Good breakfast buffet (when available)
Pool and gym available
Refillable water stations and mini-fridge
Helpful staff (kept lost items, quick issue response)
Cons:
Breakfast service sometimes ends earlier than advertised (taken away before 10am)
Early check-out policy/time noted (11am)
Isolated insect report (small cockroaches)
Noise from outside heard in rooms at night
Slow room cleaning and slow elevators reported
Some bathrooms are small / shower surround could use updating
Pool considered small by some guests
Intermittent hot water cut-off and noisy AC reported

Categories

Cleanliness
7.8
Many guests note clean rooms and facilities, but there are reports of a small cockroach incident and complaints about slipping cleaning standards and slow room service.
Service
8.6
Staff are frequently described as friendly, professional, and helpful (kept lost items, addressed issues promptly), though there are isolated service lapses at breakfast (tables cleared prematurely) and slow room servicing.
Location
8.8
Consistently praised as a fantastic, very convenient location near Ayala Mall/center and other attractions.
Room Quality
8.1
Rooms described as comfortable and in some cases large; some guests note smaller bathrooms, dated shower surrounds, occasional noise from outside and intermittent hot water issues.
Amenities
8.4
Good range of amenities mentioned (pool, gym, refillable water stations, mini-fridge, pool bar); pool size noted as small by some guests.
Value for Money
8.7
Multiple reviews explicitly call out excellent value/cost performance; guests frequently mention good value for the price.
Food and Beverage
7.9
Breakfast buffet is praised for quality by several guests, but there are recurring complaints about breakfast being taken away early and occasional service issues at meal times.
Overall Experience
8.9
Overall stays are memorable and positive with many guests recommending and intending to return; a few operational issues slightly temper the otherwise strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Prime Location in Cebu
Located just a short walk from Ayala Mall and a quick drive from SM City Cebu, Quest Hotel and Conference Center offers convenience and accessibility for guests to explore the vibrant city.

Modern Amenities and Comfort
With air-conditioned rooms, satellite TV, in-room laptop safe, and free WiFi, guests can enjoy a comfortable stay. The outdoor swimming pool, fitness center, and on-site dining options add to the modern conveniences.

Nearby Attractions and Facilities
Explore nearby attractions like Magellan's Cross and Chinese Taoist Temple, then return to the hotel to relax in the DVD library or conduct business in the business center.

Book your stay at Quest Hotel & Conference Center Cebu now for a memorable and convenient experience in Cebu!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking.

The credit card used to make the booking must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Location

Guest Reviews

8.4
Based on 4735 reviews
Cleanliness: 7.8
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 7.9
Overall Experience: 8.9
N
Noralyn Ma. • couple • is
8
Comfortable stay.
Pros:

Great location.

Cons:

Early check-out time 11am.

2026-10-31 • via Nuitee
M
Ma. Almira Virtudazo • family_with_children • ph
10
2026-10-30 • via Nuitee
M
Ma. Almira Virtudazo • family_with_children • ph
9
2026-10-30 • via Nuitee
B
Bo Ah • couple • nz
9
Great value for money. Great location. Would definitely stay again.
Pros:

Close to Ayala Mall. Value for money. Great shower pressure.

Cons:

Shower surround could be updated.

2026-10-28 • via Nuitee
K
kumamoto • extended_group • jp
10
コスパ最強な好立地の宿
Pros:

立地、コスパ最強、施設綺麗、またおすすめスポットの相談など親身に相談に乗ってくれるところ

Cons:

特になし

2026-10-28 • via Nuitee
D
Dante • couple • us
10
2026-10-28 • via Nuitee
J
Jung-Ming • couple • tw
8
2026-10-26 • via Nuitee
W
Wendy • couple • us
9
Returning Customer
Pros:

Close proximity to places of interest. Professional and Friendly staff, Puso Buffet, Refillable water station on the floor, Mini-Fridge, Pool with Operational Bar, Clean Rooms

Cons:

Unexpected: We are returning customers because we loved our previous experience. This visit, we had evidence of small cockroaches. Staff addressed the issue immediately.

2026-10-26 • via Nuitee
A
Ante • family_with_children • hr
8
Cons:

Breakfast is supposed to be available until 10am last but just around 9:30 am they start taking foods away and offerin last chance to take.
So basicly breakfast breakfast is until 9:30.

2026-10-25 • via Nuitee
R
Ryan Joseph • couple • us
10
2026-10-24 • via Nuitee
H
Hsinyun • couple • tw
8
2026-10-21 • via Nuitee
D
Deiter • couple • au
6
It was a fair, good for budget stay
Pros:

Location very convenient for us. Staff were very nice & polite. I left my jacket after we checked out & went back after a few hours, they kept it for me. 😊

Cons:

The noise from outside can be heard in our room like the cars, people talking, etc at night.

2026-10-20 • via Nuitee
P
Pin Tsen • couple • tw
9
我的英文不行，用簡單溝通加語言翻譯機，像遊玩行程、包車，都無誤，對面就是百貨商場外食也方便。
Pros:

服務生整體服務都很滿意

Cons:

游泳太小

2026-10-19 • via Nuitee
P
Per • extended_group • no
8
2026-10-17 • via Nuitee
A
Audley • couple • us
9
Pros:

Great breakfast buffet, large room, friendly staff. Having a gym was also nice to have.

Cons:

Bathroom is a bit on the smaller side.

2026-10-17 • via Nuitee
P
Peter • family_with_children • au
6
2026-10-15 • via Nuitee
H
hussein • couple • ae
10
2026-10-11 • via Nuitee
N
Nir • solo_traveller • kr
7
2026-10-11 • via Nuitee
H
hussein • couple • ae
5
2026-10-11 • via Nuitee
M
MICHAEL • extended_group • ph
10
An excellent stay in the heart of Cebu City, with a fantastic location, relaxing swimming pool, comfortable accommodatio
Pros:

We had a wonderful two-night stay at Quest Hotel & Conference Center Cebu! The hotel offers an excellent combination of comfort, convenience, and great value for money.

One of the highlights is its fantastic location in the heart of Cebu City, conveniently located near Ayala Center Cebu, restaurants, shopping establishments, and other major attractions.

The hotel has a modern and welcoming atmosphere, and the beautiful swimming pool provides a perfect place to relax after a busy day exploring the city.

We especially appreciated the warm Filipino hospitality, which made our experience even more enjoyable. The hotel is an excellent choice for families, business travelers, and tourists visiting Cebu.

Overall, we had a memorable stay and would highly recommend Quest Hotel to anyone looking for a comfortable and convenient hotel in Cebu City. We would definitely love to stay here again!

Cons:

Nothing in particular. We had a very pleasant experience during our stay. Everything was comfortable and convenient, and we truly enjoyed our time at the hotel. We only wished we could have stayed longer!

2026-10-08 • via Nuitee