Quest Hotel & Conference Center Cebu

Hotels
8.5 (4727 reviews)
Archbishop Reyes Avenue , Cebu City , ph

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near Ayala mall
Good breakfast options
Spacious rooms
Cons:
Cleanliness issues
High prices for food and beverages
Some rooms need updates

Categories

Cleanliness
6.96
Several reviews mention issues with cleanliness, including a dirty mat in the shower.
Service
9.43
Staff are frequently praised for their friendliness and helpfulness.
Location
9.47
Proximity to Ayala mall and restaurants is a common positive note.
Room Quality
8.42
Rooms are generally good but some reviews note issues with bed comfort.
Amenities
8.45
Amenities are described as clean and superb, although some minor complaints exist.
Value for Money
7.91
Concerns about high prices for food and drinks affect perceptions of value.
Food and Beverage
8.46
Breakfast options are well-received, though there were complaints about the dilution of juice.
Overall Experience
8.93
General sentiment is positive with mentions of excellent stays and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:58

Property Description

Prime Location in Cebu
Located just a short walk from Ayala Mall and a quick drive from SM City Cebu, Quest Hotel and Conference Center offers convenience and accessibility for guests to explore the vibrant city.

Modern Amenities and Comfort
With air-conditioned rooms, satellite TV, in-room laptop safe, and free WiFi, guests can enjoy a comfortable stay. The outdoor swimming pool, fitness center, and on-site dining options add to the modern conveniences.

Nearby Attractions and Facilities
Explore nearby attractions like Magellan's Cross and Chinese Taoist Temple, then return to the hotel to relax in the DVD library or conduct business in the business center.

Book your stay at Quest Hotel & Conference Center Cebu now for a memorable and convenient experience in Cebu!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking.

The credit card used to make the booking must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 4727 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.93
O
Olli • solo_traveller • fi
10
2026-07-18 • via Nuitee
V
Vadim • extended_group • ru
9
Отель рядом с торговым центром Ayala center. Там и можно скоротать время, так как в округе и в целом на Себу как-то неую
Pros:

Для крастеовременного пребывания - отлично. Просто не знаю, что можно делать на Себу больше двух дней.))

Cons:

Сначала был запах какого-то клея в коридоре. Но потом переселили на другой этаж. В итоге все хорошо.

2026-07-18 • via Nuitee
Y
YI CHUN • couple • tw
9
Pros:

It’s near the Ayala department store

2026-07-18 • via Nuitee
V
Vivian • solo_traveller • ph
3
2026-07-18 • via Nuitee
C
Cua • couple • ph
5
Pros:

Nil

Cons:

Rusty

2026-07-18 • via Nuitee
M
Mai • family_with_children • us
10
Wonderful
Pros:

loved the beds and soft pillows

Cons:

thin walls, could hear chairs moving, footsteps from above

2026-07-16 • via Nuitee
F
FABIENNE • solo_traveller • fr
8
Quest hôtel Cebu Philippines
Pros:

Suite chbre avec Netflix dont possibilité de film en français, grand lit confortable, bon petit déjeuner, hôtel tres bien situé plein centre, personnel pro et très agréable.

Cons:

L'établissement a besoin d'être un peu rénové.

2026-07-16 • via Nuitee
E
Evelyn • family_with_children • no
8
2026-07-16 • via Nuitee
K
kotoku • solo_traveller • jp
8
2026-07-16 • via Nuitee
S
Suarez • family_with_children • es
9
2026-07-15 • via Nuitee
P
Pete • solo_traveller • gb
7
Great Location but needs updating
Pros:

The facilities are good and the staff are super polite helpful and attentive. This hotel is great value for money and in a prime location for the Ayala centre.

Cons:

The rooms really need updating as we struggled charging our electronics boiling the kettle just to have a coffee in the mornings plus there was very little coffee and creamer 1 cup each is very tight. The electrical sockets need to be checked regularly as the usb barely worked the only socket for the kettle was by the bedside table which ment you had to unplug the light very little space as it also had the phone. In serious need of of more outlets. The rooms need a complete overall.

2026-07-15 • via Nuitee
M
Ma Jo Roxas • solo_traveller • dk
5
2026-07-14 • via Nuitee
S
Sheilamae • solo_traveller • au
9
2026-07-14 • via Nuitee
J
Jihee • extended_group • jp
9
2026-07-14 • via Nuitee
I
Izak • solo_traveller • us
9
Great Hotel at a great location. Overall great Value.
Pros:

Large room, clean, comfy, functional and great AC. Great shower with good pressure hot water and nice large towels.

Cons:

I have no issues everything was great.

2026-07-13 • via Nuitee
K
Kumal • couple • gb
10
Great stay in Cebu City
Pros:

Large comfortable bed and room. Lovely swimming pool but can be busy at times. Staff and concierge very friendly and helpful. Amazing breakfast offer.

2026-07-13 • via Nuitee
R
Rakrose • family_with_children • ca
10
2026-07-13 • via Nuitee
G
grace joy • couple • nl
8
Friendly personeel, good service near Ayala Center
Pros:

Nice & friendly personeel, clean, wide variety of choices of breakfast buffet. Good service! Walking distance to Ayala shopping mall.

Cons:

The TV service is complicated not automatic. The slipper & extra toilet paper need to be ask for.

2026-07-11 • via Nuitee
P
PING-HSUAN • solo_traveller • tw
9
2026-07-11 • via Nuitee
E
Elena C. D • solo_traveller • ie
7
Short city break
Pros:

Great location. Walking distance to Ayala Mall. Bed and pillows were comfortable. Lots of choices for breakfast.

Cons:

Bed frame and the toilet seat require an upgrade. There were marks and spots on the bathroom tiles and the wardrobe. There were no towels available in the gym and hand towels were also not provided in the bedroom toilet

2026-07-11 • via Nuitee