Facilities

Fitness facilities
Express check-out
Clubhouse
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Excellent breakfast / best coffee in Kampala
Welcoming, exceptional staff
Nice garden and pool area
Comfortable, spacious and bright rooms
Convenient location (near Acacia Mall), easy to find
Calm, relaxing atmosphere
Nice restaurant and bar; facilities described as pristine
Cons:
Pool sometimes visually unclean
TVs/phones not working or no remote
AC not functional in some rooms
Very limited toiletries; no ironing board/flat iron
Restaurant/food occasionally only 'ok' / limited breakfast choices

Categories

Cleanliness
7.5
Generally tidy with a well-kept garden and reports of pristine facilities, but some guests noted the pool looked visually unclean.
Service
9
Strongly positive: repeatedly described as welcoming, exceptional, very hospitable and helpful staff.
Location
8.5
Positive: close to Acacia Mall, easy to find, pleasant setting surrounded by trees; a convenient and calm neighbourhood location.
Room Quality
8.5
Rooms described as comfortable, spacious and bright; however some guests reported AC or TV issues and limited in-room toiletries.
Amenities
7
Mixed: pleasant garden/pool and good common facilities, but problems reported with TVs/phones, limited toiletries, no iron/ironing board and occasional pool cleanliness concerns.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8
Breakfast and coffee received high praise and restaurant experiences were often good, though some guests found the food only 'ok' or breakfast choices limited.
Overall Experience
7.5
Overall positive and recommended by many (calm oasis, great staff), tempered by occasional service or facility issues (AC/TV, toiletries, pool cleanliness).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 10:45

Property Description

Experience the perfect blend of comfort and convenience at Humura, your ideal retreat in the heart of Kampala.

Recreational Opportunities
Dive into relaxation with our outdoor pool or stay energized in our 24-hour fitness center. Enjoy room service during limited hours and wrap up your day with a refreshing drink at the poolside bar.

Modern Amenities
Stay connected with complimentary wireless internet and unwind in our air-conditioned rooms, featuring minibars and LED televisions. We provide a business center and express check-in for seamless travel experiences.

Convenient Location
Just minutes from popular attractions like Makerere University and Uganda National Museum, our hotel is the perfect base for exploration. With easy access to an airport shuttle and free self-parking, your journey is hassle-free.

Don't wait! Book your unforgettable stay at Humura today!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EBB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 50 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 7
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7.5
S
STEPHANIE • solo_traveller • za
9
2026-05-22 • via Nuitee
M
Mark • solo_traveller • hu
10
2026-05-11 • via Nuitee
C
Ceren • extended_group • tr
10
2026-04-21 • via Nuitee
K
Karl • solo_traveller • de
8
Sehr empfehlenswertes Hotel
Pros:

Das Frühstück war ausgezeichnet. Der Garten und der Pool sind sehr gepflegt

Cons:

Das Restaurant ist ok

2026-03-12 • via Nuitee
P
PATRICK • solo_traveller • fr
8
Un bel endroit à Kampala
Pros:

Le décor

Cons:

Choix un peu limité au petit déjeuner

2026-02-28 • via Nuitee
O
Olga • couple • es
9
Pros:

Personal, hospitalidad

Cons:

Nada...todo fue perfecto desde el primer momento

2026-02-11 • via Nuitee
G
Godelieve • solo_traveller • be
9
2026-01-27 • via Nuitee
I
Igor • couple • hr
10
Great place to chill out and recharge batteries and very close (walking distance) to Acacia mall, recommended
Pros:

Magnificent location, old style building surrounded by trees, exceptional chilling out place, great staff

2026-01-27 • via Nuitee
C
Clarens • couple • us
9
Will stay there again
Pros:

An oasis in busy Kampala, the facilities are pristine, the restaurant is nice and if that closes when you get back there’s a 24 hr restaurant walking distance from the hotel

Cons:

The TVs and phone were not working when I visited

2026-01-19 • via Nuitee
J
Justine • couple • nz
9
2026-01-01 • via Nuitee
W
Will • solo_traveller • gb
9
2025-12-25 • via Nuitee
X
xavier • couple • es
9
Kampala
Pros:

Habitación luminosa, jardín i restaurante excelente

Cons:

Nada

2025-12-12 • via Nuitee
M
Marle • extended_group • ug
5
I love the property and will recommend to friends and relatives visiting Kampala
Pros:

1. Very welcoming and understanding staff.
2. Very nice breakfast
3.Very quite environment
4, Rooms are spacious

Cons:

1.Very limited toiletries
2.No ironing table & flat iron
3.TV inconsistent functioning. Keep on switching off
4. Swimming pool visually not clean

2025-12-09 • via Nuitee
M
maya • couple • il
10
2025-12-08 • via Nuitee
S
Steven • solo_traveller • gb
10
Exceptional staff and service.
Pros:

Location was in a great spot, easy to find. Rooms were comfortable and spacious. Everything worked well with no issues. Nice restaurant and bar. Best coffee in Kampala.

2025-12-03 • via Nuitee
Y
Yevgeniy • extended_group • si
8
Pros:

Location was ok. Restaurant staff was very hospitable.
Breakfast and dinner were very delicious.

Cons:

AC was not functional in the room.
TV was on the wall but no remote control, the receptionist said only local channels were available but still did not provide the remote control…

2025-11-25 • via Nuitee
T
Thijs • solo_traveller • nl
9
Pros:

Everything, calm environment, really nice rooms, amazing staff.

Cons:

The food wasn't so impressive, just ok.

2025-11-24 • via Nuitee
J
Jamawadi • couple • no
7
2025-11-23 • via Nuitee
A
alvaro • solo_traveller • es
10
2025-11-12 • via Nuitee
B
Belyi • solo_traveller • gb
9
2025-11-01 • via Nuitee