Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful reception staff
Rooftop pool
Clean/nice rooms reported by some guests
Good location
Breakfast praised by some (varied buffet, fresh juices)
Coffee capsules available
Cons:
Suspicious staff attitude restricting visitors
Breakfast service problems (needs improvement; report of buffet not served)
Housekeeping failing to replace towels and not cleaning rooms
At least one elevator out of service
Small rooms; bathtub instead of shower for some rooms

Categories

Cleanliness
7.5
Mixed mentions: some reviews praise 'clean' rooms and 'pulizia', but others report housekeeping failing to replace towels or properly clean rooms, resulting in an overall neutral/mixed cleanliness impression.
Service
8.5
Mixed but generally positive: multiple guests praise reception staff as friendly, helpful and smiling; one review criticizes suspicious staff who restrict visitors, lowering the score slightly from excellent.
Location
8.5
Mentioned positively ('الموقع' and general location praise), so rated above average for convenience/placement.
Room Quality
6.5
Mixed: some guests describe 'jolie chambre', but others note 'chambres petites' and specific drawbacks (bathtub instead of shower), producing a below-average room-quality score.
Amenities
8.5
Positives include a 'magnificent rooftop pool', coffee capsules and rooftop features; however one review notes an elevator out of order. Overall amenities are strong thanks to the rooftop pool.
Value for Money
7.5
Standard quality for this hotel tier.
Food and Beverage
6
Mixed to negative: breakfast is praised in some reviews for variety and fresh juices, but other guests explicitly request breakfast improvements and one report that breakfast service failed (buffet empty/not served), lowering this category.
Overall Experience
7
Overall mixed impressions: several guests recommend the hotel and plan to return, while others report service and operational failures (visitor policy, breakfast not served, housekeeping issues) that reduce the overall experience to slightly below the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Modern Accommodations
Experience contemporary and air-conditioned rooms and suites at Novotel Mohamed V, each equipped with a TV for entertainment and free Wi-Fi access for convenience. Some rooms even feature an iPod dock for your listening pleasure.

Culinary Delights
Indulge in international cuisine at Novotel Café for lunch and dinner, or savor a cocktail paired with a light meal, cakes, or pastries at the hotel bar. Whether you're a foodie or simply looking to unwind, our dining options cater to all tastes.

Convenient Services
Benefit from a range of services including dry cleaning, babysitting, and a 24-hour reception to ensure a seamless stay. With free private parking on-site and proximity to Tunis-Carthage Airport, your comfort and convenience are our top priorities.

Book your stay at Novotel Mohamed V now and elevate your Tunisian experience!

Important information:

During the holy month of Ramadan, the breakfast is served as Shour for all Muslim guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUN

Location

Guest Reviews

7.5
Based on 116 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 7
A
Abdel • family_with_children • fr
10
2026-11-01 • via Nuitee
H
Hisham • solo_traveller • eg
6
2026-10-15 • via Nuitee
F
Fredworld • solo_traveller • fr
7
Attitude archaïque
Pros:

Hotel standard, chambres petites.

Cons:

L'attitude suspicieuse du personnel, qui ne laisse pas monter les visiteurs dans les chambres, c'est lamentable et pour les clients et pour l'image même de cette chaîne internationale qui devrait promouvoir des valeurs positives. Il y a des visiteurs, honntêtes, tout simplement, qui souhaitent seulement rendre visites à leurs amis ou amies !

2026-10-07 • via Nuitee
H
Hafid • family_with_children • gb
6
2026-09-07 • via Nuitee
M
MOHAMMED AMOR • family_with_children • dz
8
جيد على العموم
Pros:

الموقع

Cons:

يرجى تحسين الإفطار

2026-09-03 • via Nuitee
Y
Yassine • solo_traveller • ma
10
Pros:

Un merci chaleureux pour la personne qui travaille dans la réception, serviable et sympa.
Jolie Chambre et clean, buffet petit déjeuner varié. Jus naturels et fraîche. Capsule pour café.
Piscine magnifique sur le toit.
Je vous conseille cet hôtel.
Je reviendrai la prochaine fois.

Cons:

Ras

2026-08-30 • via Nuitee
N
Nora • couple • fr
9
2026-08-23 • via Nuitee
O
Ortiz • solo_traveller • ch
9
2026-08-22 • via Nuitee
E
Eduard • solo_traveller • es
10
2026-08-13 • via Nuitee
A
Ait Chebib • solo_traveller • dz
7
2026-07-14 • via Nuitee
I
Ishem • solo_traveller • fr
1
Pros:

Le seul point positif de cet hôtel est son personnel à la réception, souriant et disponible

Cons:

Femme de ménage qui passe récupérer les serviettes et le tapis de bain sans les remplacer et sans faire la chambre, demande de remplacement du tapis de bain aux oubliettes, un des deux ascenseurs en panne, durant tout le séjour, il faut monter à la reception avec votre valise par l'escalier à moins de le savoir avant votre arrivée et de déposer vos bagages à la reception avant de stationner votre véhicule, mais la surprise ne s'arrête pas là, le jour de mon départ, le samedi 11 juillet la direction décide de ne pas servir le petit dej, prétexte pas assez de clients, donc buffet vide, il faut passer commande pour espérer manger quelque chose. Ça sera bien ma dernière fois dans cet hôtel

2026-07-11 • via Nuitee
E
Ewa • solo_traveller • pl
9
2026-07-02 • via Nuitee
V
Vincenzo • solo_traveller • it
9
Struttura accogliente
Pros:

Pulizia e il roof top

Cons:

La vasca dal bagno al posto della doccia

2026-07-02 • via Nuitee
C
Christian • solo_traveller • gb
7
Pleasant stay but overpriced for what it was
Pros:

Breakfast was outstanding, huge choice and great taste. The lobby was light and airy.

Cons:

Upper balcony/pool area was completely misrepresented. There were no cushions, the pool was emptied and I would of expected a higher level of maintenance. Overall though I would recommend the hotel though.

2026-04-30 • via Nuitee
R
Rayan • solo_traveller • fr
8
Pros:

Bonne hôtel mais cher pour une nuit

2026-04-28 • via Nuitee
J
Jean • family_with_children • fr
4
Pros:

Petit déjeuner bien, pain au chocolat trop industriels.

2026-04-22 • via Nuitee
E
el haimer • solo_traveller • fr
9
Top
Pros:

Très bien

2026-04-21 • via Nuitee
L
Laurie • extended_group • fr
10
Top !
Pros:

Le personnel de l’accueil, le personnel qui s’occupe de l’entrée des clients dans l’hôtel, ainsi que le personnel du bar et du restaurant mais aussi le personnel de ménage sont très accueillant.
Je vous recommande de loger dans cet hôtel .

Cons:

Rien

2026-04-13 • via Nuitee
G
Giovanni • family_with_children • gb
10
It was very pleasant and I really enjoyed the staff professionalism
Pros:

Location, food and personal

Cons:

Small gym

2026-04-11 • via Nuitee
J
Javier A • solo_traveller • es
8
2026-03-27 • via Nuitee