Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Hard mattresses

Categories

Cleanliness
9.11
General sentiment from reviews indicates cleanliness is satisfactory.
Service
9.58
Several reviews highlight friendly and helpful staff.
Location
9.32
Location mentioned multiple times as a positive aspect.
Room Quality
9.07
Rooms are described as spacious and well-furnished.
Amenities
8.9
Amenities like breakfast were noted as good quality.
Value for Money
9.06
Overall value considered good based on positive reviews.
Food and Beverage
9.11
Breakfast variety and quality positively remarked on.
Overall Experience
9.48
Overall experience expressed positively across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:59

Property Description

Historic Charm and Central Location

Spectacular Views from Every Room

Convenient Amenities and Services

Experience the historic charm of the three-and-a-half-star Hotel Ontario, with a 150-year tradition overlooking the famous Mill Colonnade in the heart of Karlovy Vary. Wake up to spectacular views of the city or lush greenery from every room. Enjoy the convenience of spacious accommodations equipped with a seating area, flat-screen TV, wardrobe, fridge, and kettle. Benefit from a camera-guarded private car park and pet-friendly policy. Indulge in a buffet breakfast and explore nearby restaurants, cafes, mineral springs, and spas just steps away. Book now for a memorable stay at Hotel Ontario.

Important information:

Please note that American Express cards can be used only in the reservation process, they cannot be accepted as a payment option on site.

Please note that after official check-in time, late check-in fee may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children from 8 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
    People 17 years old and over stay for € 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 2220 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 8.9
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.48
N
Nicol • extended_group • de
10
Wunderschön, Erwartungen übertroffen, für kurzen Städtetrip perfekt.
Pros:

Lage ist sehr gut, zentral, dennoch ruhig, bewachter Parkplatz, geräumige saubere Zimmer, gut ausgestattet, Frühstück vollkommen ausreichend und gut, Personal sehr freundlich und diskret. Einfacher Check-in vorab.

Cons:

Doppelbett waren zwei zusammengestellte Betten, bequem, es gibt nichts, was mir nicht gefallen hat.

2026-05-30 • via Nuitee
M
Michael • solo_traveller • il
6
Pros:

Отель находится в 200 метрах от рыночной колоннады. Хотя спуск/ подьем довольно крутой, но в 150 метрах есть лифт, которым можно спуститься.

Cons:

1. Персонал отеля и служба на рецепшен полностью прекращают работать между 19.00- 7.00. Т.е. вечером- ночью по техническим вопросам обратиться попросту не к кому.
2. Завтрак в отеле более чем скромен.
3. То что невдалеке от отеля есть лифт написано даже на странице отеля. Но нет никаких указателей как к нему попасть сверху, да и с низу в самой рыночной колоннаде вывеску лифта можно увидеть только если стоишь прямо перед ней. К тому же лифт работает до 22.00. Так что не задерживайтесь с прогулками!

2026-05-30 • via Nuitee
M
Mandy • couple • de
9
Schönes Wochenende
Pros:

Tolle Lage, geräumiges Zimmer, sehr gutes Frühstück, freundliches Personal

2026-05-30 • via Nuitee
D
Doreen • couple • de
8
2026-05-28 • via Nuitee
H
Heiner Thiel • couple • de
9
Sehr geeignet für einen Aufenthalt in Karlsbad
Pros:

gutes Frühstücksbuffet

2026-05-28 • via Nuitee
S
Sakher • couple • jo
10
Pros:

If you have a car, this hotel is perfect for you. Free parking in front of the hotel. Location perfect . The staff were very friendly

2026-05-28 • via Nuitee
T
Tomáš • couple • cz
10
Pros:

.

Cons:

.

2026-05-28 • via Nuitee
A
A.C.E • couple • nl
10
2026-05-28 • via Nuitee
K
Katrin • couple • de
6
Es war sehr schön, aber zweit Übernachtungen reichen in Karlsbad
Pros:

Es war sehr sauber, personal sehr freundlich!

Cons:

Es war sehr alt backend und bei der Buchung gab es keine Angabe welche Etage deshalb sie mir einen Tag eher abgereist.

2026-05-27 • via Nuitee
J
Jürgen • solo_traveller • de
9
Pros:

Sehr geräumige Zimmer, Topp Lage und sehr freundliches Personal.
Badezimmer groß und sauber.

Wir kommen gern wieder!

Cons:

Frühstück ist okay, ausreichend und gut. Für sehr anspruchsvolle vermutlich einzige Kritikpunkt. Wir sind zufrieden gewesen.

2026-05-26 • via Nuitee
J
Jürgen • solo_traveller • de
9
Pros:

Sehr geräumige Zimmer, Topp Lage und sehr freundliches Personal.

Cons:

Für Einhebelmischer im Bad ist Feingefühl erforderlich.

2026-05-26 • via Nuitee
M
Marina • solo_traveller • de
10
Pros:

Super, gern wieder

Cons:

Sitzgelegenheit draußen könnte sein

2026-05-25 • via Nuitee
L
Luise • couple • de
10
Super Hotel
Pros:

Die Mitarbeiter waren alle sehr freundlich und das Frühstück super lecker. Die Lage war super und sehr zentral.
Unser Zimmer war groß und die Betten extrem bequem. Ich kann das Hotel jedem empfehlen.

2026-05-25 • via Nuitee
T
Tobias Altstädt • solo_traveller • de
10
2026-05-23 • via Nuitee
E
esther • couple • de
9
Schönes Hotel mit tollem Ausblick ũber die Stadt
Pros:

Nähe zum Bäderviertel, schöne geräumige Zimmer

2026-05-22 • via Nuitee
S
Stephan • solo_traveller • de
8
2026-05-22 • via Nuitee
E
esther • solo_traveller • de
9
2026-05-22 • via Nuitee
M
Michael • solo_traveller • ca
10
2026-05-22 • via Nuitee
L
Lukáš • solo_traveller • cz
10
2026-05-21 • via Nuitee
К • couple • ua
10
2026-05-21 • via Nuitee