Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Hard mattresses

Categories

Cleanliness
9.11
General sentiment from reviews indicates cleanliness is satisfactory.
Service
9.58
Several reviews highlight friendly and helpful staff.
Location
9.32
Location mentioned multiple times as a positive aspect.
Room Quality
9.07
Rooms are described as spacious and well-furnished.
Amenities
8.9
Amenities like breakfast were noted as good quality.
Value for Money
9.06
Overall value considered good based on positive reviews.
Food and Beverage
9.11
Breakfast variety and quality positively remarked on.
Overall Experience
9.48
Overall experience expressed positively across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:59

Property Description

Historic Charm and Central Location

Spectacular Views from Every Room

Convenient Amenities and Services

Experience the historic charm of the three-and-a-half-star Hotel Ontario, with a 150-year tradition overlooking the famous Mill Colonnade in the heart of Karlovy Vary. Wake up to spectacular views of the city or lush greenery from every room. Enjoy the convenience of spacious accommodations equipped with a seating area, flat-screen TV, wardrobe, fridge, and kettle. Benefit from a camera-guarded private car park and pet-friendly policy. Indulge in a buffet breakfast and explore nearby restaurants, cafes, mineral springs, and spas just steps away. Book now for a memorable stay at Hotel Ontario.

Important information:

Please note that American Express cards can be used only in the reservation process, they cannot be accepted as a payment option on site.

Please note that after official check-in time, late check-in fee may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children from 8 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
    People 17 years old and over stay for € 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 2261 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 8.9
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.48
D
Dirk • solo_traveller • de
9
Cons:

Die Matratze war zu hart.

2026-06-19 • via Nuitee
T
Tomasz • couple • pl
10
Wspaniałe miejsce na wakacje
Pros:

Hotel położony w zasadzie w samym centrum. Przechodzisz przez ulicę i jesteś na głównym deptaku. Dogodny dojazd samochodem, parking na miejscu. Widok z okna na całą dzielnicę. Przestronne, jasne pokoje, wszędzie bardzo czysto. Urozmaicone śniadania. Pobyt był wspaniały - przedłużyliśmy rezerwację o dodatkowe dwa dni.

2026-06-19 • via Nuitee
D
dominique • couple • be
9
Pros:

The hotel is right next to the pedestrian zone. You can park your car in the private parking lot next to the hotel. The old town center is within walking distance from anywhere. The front desk staff is exceptionally friendly. It’s a small hotel with about 13 rooms. So don’t expect a breakfast buffet with 12 different cereals and 24 different cheeses. But the selection is fine. The clientele is a bit older, so there are no screaming toddlers or whining children at the breakfast table.

Cons:

Personally, I don't think there was anything that could be improved.

2026-06-19 • via Nuitee
M
Michael • solo_traveller • ca
9
Pros:

The room was amazing, the size, the view from the balconies. Very comfortable

.

Cons:

Climbing that hill to the property!!

2026-06-19 • via Nuitee
L
Lukacova • solo_traveller • sk
9
Pros:

Vyborna poloha, mily personal, nadherny vyhlad, dobra atmosfera

Cons:

TV

2026-06-18 • via Nuitee
A
Aleksandra • extended_group • ae
10
We had a great stay overall.
Pros:

Very spacious and clean rooms. Great location

Cons:

If you wanna experience the breakfast make sure you go early as they don’t replenish some of the food after 9 am.

2026-06-16 • via Nuitee
T
Tomasz • extended_group • pl
8
Pros:

Smaczne śniadanie, świetna lokalizacja, bardzo uprzejmy personel

2026-06-16 • via Nuitee
S
Svetlana • solo_traveller • de
10
Romantic hotel with friendly staff and great breakfast
Pros:

There was no coffemashine in the room and not even instant coffee, only coffee to buy in the lobby, yet we did not have any tschech crones. That was unfortunate. When u tra ek for hours and finally arrive, coffe would be just great, and I am pretty sure, this will be the same with many people.

Cons:

I liked everything.

2026-06-16 • via Nuitee
Z
Zdenka • couple • cz
10
Skvělý personál ,pohodlné prostorné pokoje úžasná lokalita
Pros:

V hotelu Ontario jsme již po druhé ,takže to hovoří za vše ,když měli volno v našem termínu tak jsme si ihned pokoj zarezervovali.Pobyt byl opět úžasný veškerý personál je tu profesionální nápomocný a vše řeší s úsměvem .Snídaně vynikající a musím vyzdvihnout sladké domácí pečivo a domácí pomazánky a saláty tady vám prostě den začíná skvělou snídaní s přátelským personálem a to nás moc moc baví.Co je také velice důležité ,že parkujete hned vedle hotelu a parkování máte v ceně ubytování.Hotel se nachází v top lokalitě v centru pár kroků od Tržní kolonády a Mlýnské kolonády.Navštívili jsme zde spoustu vynikajících restaurací no jídlo bylo famózní a obsluha perfektní 👌.Ceny vyšší to je jasný,ale stálo to zato.V hotelu jsme byli i s našim pejskem ceny za psi za noc jsou vyšší než v okolních hotelech kde jsme byli za malého pejska za noc 550,-Kč á větší psi 🐕 za noc 800,-Kč takže my za našeho za dvě noci 1.100 ,-Kč .No jinak když to vše shrnu tak náš pobyt v hotelu Ontario byl opět fantastický,takže je jasný, že velmi rádi brzy opět hotel navštívíme 💝

Cons:

Ta vyšší cena za pejsky za noc

2026-06-16 • via Nuitee
J
Júlie • couple • sk
10
Pros:

Všetko boloOk.

2026-06-15 • via Nuitee
Y
Yaniv Barda • solo_traveller • il
9
Pros:

Very good location , very spacious room with a nise balcony.
Take into acvont to check in before 19:00.

2026-06-15 • via Nuitee
P
Pavla • extended_group • cz
9
Byli jsme spokojeni, ubytování bylo super
Pros:

Skvělá lokalita, krásné pokoje

Cons:

Nic

2026-06-15 • via Nuitee
A
Alexandra • couple • de
8
2026-06-15 • via Nuitee
S
Soňa • couple • cz
8
Pros:

Lokalita výborná, kousek od promenády.

Cons:

Počasí, ale to se nedá ovlivnit.

2026-06-15 • via Nuitee
J
Johann • extended_group • de
9
Pros:

Zimmer, Frühstück alles sehr gut.

Cons:

Im Bad fehlen die Ablagemöglichkeiten

2026-06-14 • via Nuitee
M
Maksym • family_with_children • ua
10
2026-06-14 • via Nuitee
S
Susann • solo_traveller • de
9
Pros:

Super Hotel, in perfekter Lage und in einer wundervollen Stadt.😍

Cons:

Der Regen.😎

2026-06-13 • via Nuitee
S
Sabine • solo_traveller • de
10
2026-06-13 • via Nuitee
M
Mindaugas • couple • lt
10
2026-06-12 • via Nuitee
D
Diana • solo_traveller • de
9
2026-06-11 • via Nuitee