Hotel Phoenix

Hotels
8 (243 reviews)
Sesvetska cesta 29 , Sesvete , hr

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Old facilities
Lack of information about hotel entry policies

Categories

Cleanliness
7
Some reviews mentioned issues like food crumbs beside the bed, indicating cleanliness could be improved.
Service
9
Staff were consistently described as friendly and helpful.
Location
8.5
Well located, as noted in several reviews.
Room Quality
7
Several reviews mentioned that the facilities and rooms felt very old and in need of renovation.
Amenities
8
Amenities mentioned positively, but some reviews pointed out they were outdated.
Value for Money
8.5
Overall considered fair with respect to the pricing mentioned in the reviews.
Food and Beverage
8
Breakfast options described as good, but some reviews indicated gaps in replenishment.
Overall Experience
8
General satisfaction mentioned, though with significant concerns highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:00

Property Description

Luxurious Wellness Area
Indulge in relaxation at Hotel Phoenix's wellness area featuring a counter-current pool, sauna, and hot tub.

Culinary Delights
Savor Croatian and international cuisine at the à-la-carte Maestro Restaurant. Start your day with a buffet breakfast and enjoy a variety of pancakes and omelettes.

Entertainment and Events
Unwind in the wine cellar or lounge area, perfect for intimate gatherings. The hotel also offers an indoor golf center with PGA-standard simulators and versatile event halls.

Experience elegance and comfort at Hotel Phoenix. Book now for a memorable stay in Zagreb.

Important information:

Guests are kindly requested to inform the hotel at least 12 hours prior to arrival if they want to make use of the airport transfer service and at which airport they are arriving.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6.25 per day.

Location

Guest Reviews

8
Based on 243 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
Z
zoran • solo_traveller • hr
10
Pros:

Sve je bilo ok

2026-06-19 • via Nuitee
F
Fregnani • solo_traveller • it
1
NON È UN 4 STELLE... 3 stelle ad essere molto generosi
Cons:

Letti troppo piccoli e scomodi, cuscino pessimo, arredamento della stanza vecchio e deteriorato, asciugamani deteriorati, lavandino senza tappo e l'acqua non scaricava, per usarlo abbiamo dovuto (alle 22h) pulire lo scarico (abbiamo trovato un vecchio spazzolino da denti, capelli e 2 tappi di dentifricio, niente cuffia per la doccia, al posto della carta igienica delle veline quasi trasparenti troppo piccole per naso, il cavo dell'asciuga capelli pericoloso

2026-06-16 • via Nuitee
P
Péter • solo_traveller • hu
2
2026-06-14 • via Nuitee
G
Goran • solo_traveller • hr
8
2026-06-13 • via Nuitee
J
Jukic • solo_traveller • ba
10
2026-06-10 • via Nuitee
N
Nasirov • solo_traveller • az
8
2026-06-09 • via Nuitee
P
Peter • extended_group • fi
9
2026-06-08 • via Nuitee
L
Luca • solo_traveller • ch
10
2026-06-08 • via Nuitee
K
Katarina • family_with_children • hr
10
2026-06-04 • via Nuitee
P
Pál • solo_traveller • hu
10
Szuper
Pros:

Bőséges reggeli, kedves személyzet, jó ár-érték, kényelmes szobák.

Cons:

Nincs

2026-05-28 • via Nuitee
J
J.W. • solo_traveller • nl
8
Goed hotel voor de doorreis.
Pros:

De vriendelijkheid van het personeel

Cons:

Het ontbijt was onder de maat.
Lege mandjes en koude gerechten. Ei en worstjes.

2026-05-28 • via Nuitee
I
Indrit • extended_group • xk
8
2026-05-27 • via Nuitee
M
Marina • solo_traveller • hr
8
2026-05-23 • via Nuitee
L
Lambert • solo_traveller • au
8
Pros:

Good size room, restaurant on site, breakfast included, parking

2026-05-12 • via Nuitee
G
Gergő • solo_traveller • hu
4
2026-05-12 • via Nuitee
A
Anita • solo_traveller • hr
6
2026-05-10 • via Nuitee
D
Domagoj • couple • hr
8
2026-05-10 • via Nuitee
M
Maja • extended_group • ba
10
2026-05-02 • via Nuitee
S
sabina • solo_traveller • hr
7
Osoblju sve pohvale, hotel u fazi renoviranja, treba poraditi prvenstveno.na funkcionalnosti soba (tv, tus, telefon)
Pros:

Osoblje iznimno uslužno

Cons:

TV prijem los (krči, ne može se pratiti ništa na TV-u),tuš nije bilo moguće uključiti, telefon iskopčan - nije u funkciji (nemoguce kontaktirati recepciju)

2026-04-24 • via Nuitee
Z
Zec • family_with_children • hr
9
2026-04-20 • via Nuitee