Hotel Phoenix

Hotels
8 (258 reviews)
Sesvetska cesta 29 , Sesvete , hr
+385 1 2006 333

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Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Old facilities
Lack of information about hotel entry policies

Categories

Cleanliness
7
Some reviews mentioned issues like food crumbs beside the bed, indicating cleanliness could be improved.
Service
9
Staff were consistently described as friendly and helpful.
Location
8.5
Well located, as noted in several reviews.
Room Quality
7
Several reviews mentioned that the facilities and rooms felt very old and in need of renovation.
Amenities
8
Amenities mentioned positively, but some reviews pointed out they were outdated.
Value for Money
8.5
Overall considered fair with respect to the pricing mentioned in the reviews.
Food and Beverage
8
Breakfast options described as good, but some reviews indicated gaps in replenishment.
Overall Experience
8
General satisfaction mentioned, though with significant concerns highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:00

Property Description

Luxurious Wellness Area
Indulge in relaxation at Hotel Phoenix's wellness area featuring a counter-current pool, sauna, and hot tub.

Culinary Delights
Savor Croatian and international cuisine at the à-la-carte Maestro Restaurant. Start your day with a buffet breakfast and enjoy a variety of pancakes and omelettes.

Entertainment and Events
Unwind in the wine cellar or lounge area, perfect for intimate gatherings. The hotel also offers an indoor golf center with PGA-standard simulators and versatile event halls.

Experience elegance and comfort at Hotel Phoenix. Book now for a memorable stay in Zagreb.

Important information:

Guests are kindly requested to inform the hotel at least 12 hours prior to arrival if they want to make use of the airport transfer service and at which airport they are arriving.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Guest Reviews

8
Based on 258 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
V
Vladyslav • solo_traveller • pl
9
2026-08-15 • via Nuitee
L
Lester • couple • au
6
2026-08-13 • via Nuitee
F
Fiser • couple • it
10
2026-08-09 • via Nuitee
J
Jaroslav • solo_traveller • cz
10
Pros:

Ubytování bylo skvělé, velice milý a ochotný personál a co musím vyzdvihnout je kuchyně, jídlo bylo výborné.👌👌👌 Parking ve dvoře který byl dobře osvětlen a pod kamerovým systémem. Hotel je opravdu kousek od nájezdu na dálnici.

Cons:

Nebylo nic co by nám vyloženě vadilo.

2026-08-09 • via Nuitee
L
Lucic • couple • at
9
2026-08-09 • via Nuitee
V
Valon • solo_traveller • gb
10
Pros:

Great place good location

Cons:

Staff very polite and helpful

2026-08-04 • via Nuitee
M
Mirna • extended_group • hr
8
2026-08-03 • via Nuitee
S
Slavena • couple • lu
10
Exceptional
Pros:

Boravak u hotelu Phoenix bio je zaista odličan. Bilo nas je devet i od prvog trenutka osjećali smo se kao kod kuće. Osoblje je nevjerojatno ljubazno, susretljivo i uvijek spremno pomoći. Uz to su uvijek bili dobro raspoloženi i spremni na šalu, što je cijeli boravak učinilo još ugodnijim.
Svaki naš zahtjev – bilo da se radilo o pegli, dodatnim ručnicima, jacuzziju ili bilo čemu drugom – ispunjen je odmah i bez ikakvog problema. Sve je bilo besprijekorno čisto, sobe su mirne zahvaljujući odličnoj zvučnoj izolaciji, a parking je također veliki plus.

Hrana u restoranu je odlična, usluga brza i susretljiva (organizirali smo ručak za 30 ljudi samo dan prije), a doručak raznolik.

Rijetko se čovjek osjeća tako dobrodošlo kao ovdje. Hvala cijelom osoblju na gostoprimstvu, ljubaznosti i pozitivnoj atmosferi. Hotel Phoenix od srca preporučujemo svima i sigurno ćemo se vratiti kada ponovno budemo u Sesvetama.

2026-08-02 • via Nuitee
S
Slavena • extended_group • lu
10
Superb
Pros:

Boravak u hotelu Phoenix bio je zaista odličan. Bilo nas je devet i od prvog trenutka osjećali smo se kao kod kuće. Osoblje je nevjerojatno ljubazno, susretljivo i uvijek spremno pomoći. Uz to su uvijek bili dobro raspoloženi i spremni na šalu, što je cijeli boravak učinilo još ugodnijim.
Svaki naš zahtjev – bilo da se radilo o pegli, dodatnim ručnicima, jacuzziju ili bilo čemu drugom – ispunjen je odmah i bez ikakvog problema. Sve je bilo besprijekorno čisto, sobe su mirne zahvaljujući odličnoj zvučnoj izolaciji, a parking je također veliki plus.
Hrana u restoranu je odlična, usluga brza. Uspjeli smo organizirati ručak za 30ljudi dan prije .. doručak je raznolik.
Rijetko se čovjek osjeća tako dobrodošlo kao ovdje. Hvala cijelom osoblju na gostoprimstvu, ljubaznosti i pozitivnoj atmosferi. Hotel Phoenix od srca preporučujemo svima i sigurno ćemo se vratiti kada ponovno budemo u ovom kraju.

2026-08-02 • via Nuitee
R
Roman • solo_traveller • ua
10
2026-07-23 • via Nuitee
S
shurikspk • solo_traveller • ee
6
2026-07-19 • via Nuitee
S
Slavko • solo_traveller • de
9
2026-07-05 • via Nuitee
S
SAM HEE • solo_traveller • kr
6
2026-07-01 • via Nuitee
F
Flavio • solo_traveller • it
6
2026-06-25 • via Nuitee
P
Piotr • couple • pl
9
Ok!
Pros:

Wszystko w porządku. 👍

Cons:

Brakowało czajnika w pokoju.

2026-06-22 • via Nuitee
Z
zoran • solo_traveller • hr
10
Pros:

Sve je bilo ok

2026-06-19 • via Nuitee
F
Fregnani • solo_traveller • it
1
NON È UN 4 STELLE... 3 stelle ad essere molto generosi
Cons:

Letti troppo piccoli e scomodi, cuscino pessimo, arredamento della stanza vecchio e deteriorato, asciugamani deteriorati, lavandino senza tappo e l'acqua non scaricava, per usarlo abbiamo dovuto (alle 22h) pulire lo scarico (abbiamo trovato un vecchio spazzolino da denti, capelli e 2 tappi di dentifricio, niente cuffia per la doccia, al posto della carta igienica delle veline quasi trasparenti troppo piccole per naso, il cavo dell'asciuga capelli pericoloso

2026-06-16 • via Nuitee
P
Péter • solo_traveller • hu
2
2026-06-14 • via Nuitee
G
Goran • solo_traveller • hr
8
2026-06-13 • via Nuitee
J
Jukic • solo_traveller • ba
10
2026-06-10 • via Nuitee