Hotel Rio Malecon

Hotels
8.6 (627 reviews)
Morelos, 170 Centro , Puerto Vallarta , mx

Children allowed
Pets allowed

Facilities

Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Small and cramped rooms
Wet floors

Categories

Cleanliness
8.1
Cleanliness was mentioned positively, but issues with wet floors were noted.
Service
9.1
Staff were described as wonderful and attentive, contributing to positive experiences.
Location
9.1
Location received multiple positive mentions as being close to the beach and attractions.
Room Quality
8.1
Room quality had mixed reviews; some rooms were reported small and cramped.
Amenities
8.6
Amenities like housekeeping and in-room facilities were positively noted.
Value for Money
8.1
Some reviews indicated it was pricier compared to what was received.
Food and Beverage
8.6
Breakfast and restaurant options were generally received well.
Overall Experience
9.1
Overall positive experiences led many to express intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Convenient Location near Playa de los Muertos Beach
Hotel Rio Malecon, located just 80 meters from Puerto Vallarta’s Playa de los Muertos Beach, offers a perfect retreat for beach lovers.

Dining and Refreshment Options
Indulge in a culinary journey at the hotel’s restaurant serving a delightful mix of Mexican and international cuisine by the pool. Unwind at the bar with a variety of cocktails and refreshing soft drinks.

Exploration and Accessibility
Surrounded by vibrant streets filled with restaurants, bars, and a famous craft market, guests can immerse themselves in the local culture. With Puerto Vallarta Airport only a 15-minute drive away, convenience is at your doorstep.

Experience comfort, convenience, and culinary delights at Hotel Rio Malecon. Book your stay now for a memorable getaway.

Important information:

When traveling with pets, please note that only dogs are allowed at the property. (Small breeds that do not exceed 15 kilograms) with additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 12 years old stay for US$17 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 627 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 9.1
G
Gabriela Legorreta solo_traveller mx
8
2026-05-28 via Nuitee
S
Sekera Coach solo_traveller mx
8
Pros:

La calidad de atención del la Srta Rosario y el personal.

Cons:

La transmisión de la TV solo NETFLIX Y YOUTUBE no hay mas y si los pones no se ven por que el internet no llega muy bien a la habitación.

Pedi servicio a la habitación y solo efectivo por el internet

Esos dos puntos como sea pero que no llegue el internet al 100 y sea muy intermitente es algo difícil si lo piensas ocupar para trabajar o tomar alguna junta online
Fuera de eso si solo llegas a dormir esta relativamente bien ya que el aire es algo ruidoso pero con el cansancio dejas de escucharlo

En general bien si buscas solo llegar a dormir, si estar un rato en la habitación, tirarte en la cama a ver una peli, refugiarte del calor o trabajar un rato, no resulta muy bien

2026-05-27 via Nuitee
S
Shelly solo_traveller us
9
I really enjoyed the location and the hotel itself. My room was large and pleasant with a balcony.
Pros:

Excellent food at the restaurant. I ate there several times. I mostly had very good service and over the week got to know some of the great people who worked there.

Cons:

One (and only one) staff member of the restaurant was actually rude. He followed me to my room after lunch one day to accuse me of not paying and demanding I sign something, when I thought I had (I signed what was given to me and thought I was signing it to my room, but he said I didn't do it right). I'd eaten there several times already and paid every time. I was a guest at the hotel, I wasn't going to run away! I'm not sure why he thought it was a good idea to come after me like that. Rude and actually a little bit scary, TBH

2026-05-20 via Nuitee
M
Mejía couple mx
7
Buenas
Pros:

El restaurante está muy rico 😋 me gusto

Cons:

Que no hubiera estacionamiento

2026-05-17 via Nuitee
K
Kinich Mariano solo_traveller mx
10
2026-05-06 via Nuitee
R
Ronald solo_traveller us
8
Pros:

The location, the restaurant and the staff were all nice.

Cons:

The room walls were a little rough looking. Cracks and dirty stains on the walls.

2026-05-05 via Nuitee
M
Mx Girl couple us
8
overall a great stay for the price
Pros:

The location was great and you were able to walk to many restaurants and bars. It was 1 block from the beach, and the staff was super friendly. Would recommend.

Cons:

The beds were a little on the hard side for me. I also did not see any parking on the property.

2026-04-29 via Nuitee
L
LINDA couple ca
9
Pros:

the staff, especially Melina at the front desk, Manuel in the dining room were very helpful, understanding and kind.

Cons:

the price has gone up noticeably.

2026-04-28 via Nuitee
M
MARIANO HUGO solo_traveller mx
8
Pros:

La ubicación

Cons:

No hay elevador, los discapacitados batallan para subir
La alberca muy pequeña

2026-04-25 via Nuitee
A
Antonio Alejandro solo_traveller mx
10
Pros:

Todo exelente

2026-04-24 via Nuitee
M
Mayra Judith solo_traveller mx
9
Pros:

Excelente ubicación, buen precio, habitaciones muy limpias muy cómodas y personal muy amable

Cons:

Bueno pues a mí no me gustó que para tener luz tenga que tener la tarjeta activada o que solamente nos den una tarjeta porque si nos salíamos pues no podíamos dejar tipo celulares cargando .
Cuando hice mi reservación No leí que era con alberca salada y la alberca pues está muy cerquitas de la recepción y el restaurante no tiene nada de privacidad si hubiera estado en la parte de atrás estaría mejor

2026-04-22 via Nuitee
J
Jamie solo_traveller us
1
This hotel is disgusting. They denied my stay.
Pros:

This hotel denied my stay because I have a service dog. They broke Mexico service thug laws along with Puerto Vallarta service dog laws.

Cons:

I didn’t know that these people had cold hearts, and would put somebody out on the street. Just for having a disability with a service dog.

2026-04-21 via Nuitee
R
Ricardo solo_traveller mx
10
2026-04-20 via Nuitee
D
Dianne couple ca
8
Great location and well cared for!
Pros:

The location was excellent! The staff was very friendly and helpful! It was lovely having outdoor seating for rest breaks from the heat! The room was so clean and refreshed every day!

Cons:

It would have been wonderful to have a ceiling fan or air conditioning at bedtime. The room got too hot during the sleeping hours. It would have been wonderful to have a refrigerator to keep water cold.

2026-04-19 via Nuitee
M
Martin solo_traveller us
10
2026-04-17 via Nuitee
A
ALEJANDRA couple mx
8
Pros:

La ubicación

Cons:

Las toallas, eran muy pequeñas y delgadas.

2026-04-14 via Nuitee
M
Maria couple us
8
Todo muy bien, para quienes buscan comodidad de tener todo cerca caminando.
Pros:

Me encantó lo céntrico, todo está a la mano.

Cons:

Un poco el olor a humedad, pero ventilamos un rato y todo bien!!!

2026-04-14 via Nuitee
I
Issac solo_traveller mx
8
Si lo recomiendo si gustas pasar una estancia corta y tener todas las facilidades de la playa a unos pocos minutos.
Pros:

La cercanía al malecón, la limpieza, la amabilidad de los de restaurante

Cons:

No sirvió el teléfono de mi habitación lo reporte y nunca lo repararon solo se lo llevaron y no tuve forma de pedir room service . Las señoritas de recepción muy amables, llegue antes del check-in y una de ellas me iba a hacer el favor de darme habitación pero el tipo que estaba con ella no le permitió, pase 4 horas en el sol gracias a ese tipo.

2026-04-08 via Nuitee
M
mares couple mx
10
2026-04-06 via Nuitee
C
Catherine couple ca
10
Would definitely stay here again
Pros:

Location and price

2026-04-05 via Nuitee