Hotel Alpina

Hotels
8.5 (7567 reviews)
Vitranska Ulica 12 , Kranjska Gora , SI
+38645893100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Room temperature problems
Underwhelming amenities

Categories

Cleanliness
7.39
Concerns were raised about dust and poorly maintained linens.
Service
9.36
Staff was friendly and accommodating, despite some noted issues.
Location
9.4
Great location near skiing and other amenities.
Room Quality
7.85
Some rooms were noted to be cold and lacked proper amenities.
Amenities
8.38
Amenities like the SPA were found lacking and not well maintained.
Value for Money
8.34
Overall reasonable, but some expectations were not met.
Food and Beverage
8.39
Breakfast offerings are good but improvement noted.
Overall Experience
8.86
Generally a positive experience with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 18:31

Property Description

Ski-In Ski-Out Location
Hotel Alpina offers a prime location directly on the ski slopes of Kranjska Gora, perfect for ski enthusiasts looking for convenience and easy access to the mountains.

Year-Round Activities
Guests can enjoy not only winter sports but also leisurely walks through the picturesque mountains during the warmer seasons, ensuring a memorable stay regardless of the time of year.

Wellness and Relaxation
Unwind after a day of activities in the sauna center during the winter months, or take advantage of the pool and wellness area at the neighboring hotel for an extra touch of relaxation.

Book your stay at Hotel Alpina now to experience the perfect blend of comfort, convenience, and relaxation!

Important information:

Please note that pets will incur an additional charge of €15.00 per day,per pet.

Please note that a maximum of 2 pets is allowed per room.

Please inform the property in advance of your stay if you plan to bring a pet.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LJU

Location

Guest Reviews

8.5
Based on 7567 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
H
Hanna • couple • ua
7
Основна проблема - це ліжка та наповнення лементарними речами номеру за таку вартість проживання
Pros:

Розташування і паркінг безкоштовно, досить гарний сніданок
По запиту все давали: гарячу воду (в номері ні чайнику ні тарілки ні стакана ні холодильника не було), фен - той шо в номері був - працював максимум 10 секунд .

Cons:

Дуже незручні мʼякі та малі ліжка (з них падали, скочувались постійно) - це основний великий мінус, бо погано спали через це
Була брудна подушка - але по запиту - одразу замінили, дякую
Фен працював по 10 секунд і потім треба було чекати 5 хвилин, щоб він знову почав працювати (по запиту дали додатковий робочий нормальний фен)
Номер досить старий , хоча доглянутий
З душової лійки вода в різні сторони
Дорого

2026-10-17 • via Nuitee
D
Daniel • couple • ie
7
quiet nights sleep, comfortable beds
Pros:

nice comfortable and functional hotel , good €value. no room extras like coffee, or fridge, extra pillows, etc, but good bed and bathrooms, free parking. breakfast buffet was average, for large groups.

Cons:

small rooms, jacuzzi out of order, thai spa not open.

2026-10-17 • via Nuitee
T
Toni • couple • hr
8
2026-10-17 • via Nuitee
E
Els • couple • nl
7
2026-10-16 • via Nuitee
J
Janko • extended_group • rs
10
2026-10-16 • via Nuitee
M
Matic • couple • rs
10
2026-10-16 • via Nuitee
G
Giulia • couple • it
8
Pros:

Posizione comoda al centro e ad altri servizi, personale cordiale, dimensioni della camera nella norma ma pulita; colazione ottima, varia e abbondante; parcheggio privato in loco; tranquillità assoluta di notte essendo in montagna; presenti anche altri servizi ricreativi e una palestra; prezzo adeguato per una coppia

Cons:

Cuscini troppo molli; assenza di frigo in camera; luce che si attiva tramite movimento senza la possibilità di disattivarla; palestra un po' mal tenuta

2026-10-16 • via Nuitee
A
alex • couple • il
8
Чистый номер, удобное расположение, но есть мелкие недочёты.
Pros:

Номер оказался хорошим и чистым, с уютным балконом. Матрас был удобным, а наличие собственной стоянки сделало поездку ещё комфортнее. К тому же отель расположен недалеко от центра, так что до основных мест легко добраться.

Cons:

В душе был слабый напор горячей воды. Завтрак порадовал разнообразием, но, на наш вкус, блюда были не слишком вкусными.

2026-10-16 • via Nuitee
K
Kapus • solo_traveller • rs
10
2026-10-15 • via Nuitee
D
Daniel.Gisler • couple • ch
9
Cons:

Spa ist nicht im Zimmerpreis inkl. kostet 10E p.P.

2026-10-15 • via Nuitee
U
Ursula • extended_group • at
5
2026-10-15 • via Nuitee
A
Anna • solo_traveller • bg
1
BED BUGS, OVER 50 BITES, AND ABSOLUTELY UNACCEPTABLE TREATMENT!
Pros:

The room was spacious, and at first I thought everything would be fine. The location was also convenient, as it was close to the starting point of my trail running race, which was the main reason I chose this hotel.

Unfortunately, these were the only positive aspects of my stay. Everything else turned out to be a very disappointing experience, especially because of the bed bugs.

Cons:

BED BUGS, OVER 50 BITES, AND ABSOLUTELY UNACCEPTABLE TREATMENT!

I booked this hotel for the Julian Alps Trail Run. Unfortunately, what should have been a comfortable stay turned into an absolute nightmare.

After my second night, I woke up with more than 50 bites all over my body and discovered bed bugs in my bed. I have photographic evidence of both the insects and my bites.

I had originally booked two nights and wanted to extend my stay for a third. Although the website showed no availability, the receptionist assured me that I could extend my stay by confirming the following morning. Strangely, nobody came to clean my room during my stay, which made me question whether the staff were already aware of the problem.

On the morning of my race, I reported the bed bugs to reception and requested a full refund. Instead, they only refunded my third night and demanded that I check out immediately. I explained that I was about to start a 55 km mountain race and had absolutely no time to pack and relocate.

When I returned that evening, exhausted after running 55 km, I discovered that the staff had packed all my personal belongings into yellow bags without my permission. At approximately 9 PM, I was effectively forced to find another hotel.

To make matters worse, when I requested a full refund, management denied that there had ever been bed bugs, despite the photographs I had provided. They claimed that pest control had found nothing and even mentioned that they would not charge me for the inspection, as though they were doing me a favour!

I was left with dozens of bites, no accommodation late in the evening, and no refund for the two nights I had spent in the infested room.

The way this hotel handled the situation was disgraceful. Instead of taking responsibility and treating a guest with basic respect, they denied the problem and left me to deal with the consequences.

2026-10-15 • via Nuitee
J
Jakub • extended_group • cz
9
Pros:

Pekné čisté izby, chutné raňajky

Cons:

Deravé uteráky a opotrebované taniere

2026-10-14 • via Nuitee
O
Ondrej • couple • cz
9
2026-10-14 • via Nuitee
D
Diana • family_with_children • de
8
Guter Ausgangspunkt für Unternehmungen. Preis/ Leistung stimmt.
Pros:

Bar und Zimmer sauber und komfortabel.

Cons:

Speise /Frühstücksraum wirkt etwas kühl. Frühstück war sehr gut. Abendbuffet kann man sich sparen, Speisen lauwarm und nichts Besonderes. Dafür Pizza an der Bar sehr gut.

2026-10-14 • via Nuitee
A
Ana • family_with_children • rs
9
2026-10-14 • via Nuitee
K
Kazimiez • solo_traveller • pl
9
2026-10-13 • via Nuitee
I
Igor • couple • hr
10
Odličan
Pros:

Za doručak dovoljan izbor. Posebno mi se svidio tiramisu. Osoblje odlično. Blizina svega.

Cons:

Drugi put bih birao sobu s boljim pogledom,ali to nije nešto što umanjuje iskustvo boravka

2026-10-13 • via Nuitee
L
Ljubomir • couple • nl
10
2026-10-13 • via Nuitee
R
Rok • family_with_children • si
9
2026-10-12 • via Nuitee