Suites las Palmas, Hotel & Apartments.

Hotels
8.8 (283 reviews)
boulevard del hipodromo , San Salvador , sv

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
8.15
Some reviews mention issues such as bad smells and outdated bathrooms, indicating a need for improvement.
Service
9.99
Reviews highlight excellent service, with staff being very kind and helpful.
Location
9.66
Frequent mentions of great location and convenience for accessing nearby attractions.
Room Quality
8.11
Mixed reviews regarding room comfort and maintenance, with issues like outdated facilities.
Amenities
8.14
Facilities received criticism, indicating a need for enhancements, particularly in room amenities.
Value for Money
8.6
While some reviews found value in location and service, others felt improvements were needed in facilities.
Food and Beverage
8.65
Positive sentiment regarding breakfast offerings, but some reviews indicate lack of more varied options.
Overall Experience
9.12
Overall a positive stay, balancing great experiences with certain areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:24

Property Description

Luxurious Amenities
The Suites las Palmas, Hotel & Apartments offers a range of luxurious amenities including a gym and an outdoor swimming pool. The air-conditioned rooms are equipped with cable TV and a fridge, ensuring a comfortable stay for all guests.

Convenient Location
Located in the vibrant San Bento district, the hotel provides easy access to a variety of restaurants and cafés, perfect for guests looking to explore the local culinary scene. Additionally, popular attractions such as the El Salvador Art Museum and the Presidente Theatre are just a stone's throw away.

Unmatched Hospitality
With free Wi-Fi, a 24-hour reception, buffet breakfast, and a bar on-site, Suites las Palmas, Hotel & Apartments ensures that guests' needs are met with unmatched hospitality. Experience top-notch service and convenience during your stay at our hotel.

Book now to experience the perfect blend of luxury and convenience at Suites las Palmas, Hotel & Apartments.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 283 reviews
Cleanliness: 8.15
Service: 9.99
Location: 9.66
Room Quality: 8.11
Amenities: 8.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.12
J
Janet • couple • cr
6
Too much for dark, unwelcoming room. But very nice people.
Pros:

The staff, every single one of them, were fantastic. Great customer service, friendly, helpful, attentive.
Easy to find via vamos, close to shopping and several eateries.
The beds are pretty comfortable, but linens and pillows are less so.

Cons:

The units are dark, the hallways are dark and unwelcoming. The balcony looking over the street has no seating. The two windows (one in living room, one in bedroom) look out to a concrete wall 2 meters away.
The unit is woefully under-equipped. Minimal dishes, 2 bowls, 2 spoons, etc. A kitchenette, but no towel, dish soap, sponge or even paper towel. No rug. Small fridge without ice, tho available in lobby from reception.
The TV operation was either overly complicated or not hooked up. Couldn’t get past the Tigo homepage.

2026-05-30 • via Nuitee
R
Rodrigo • couple • us
9
It was a new experience, but it was good. Thank you.
Pros:

No comments

Cons:

N/A

2026-05-30 • via Nuitee
W
wmuralles • solo_traveller • gt
9
Pros:

Si nice

2026-05-29 • via Nuitee
J
Jose • solo_traveller • ca
10
Great location and exceptional staff, very friendly and accommodating. The early check in was very helpful, amenities we
2026-05-24 • via Nuitee
T
TinoChaves • solo_traveller • cr
9
Pros:

La piscina y el restaurante en el piso 7.

Cons:

Nada...todo estuvo muy bien

2026-05-24 • via Nuitee
D
David • couple • pa
8
2026-05-22 • via Nuitee
N
Nery • solo_traveller • gt
9
2026-05-22 • via Nuitee
G
Guillermo • solo_traveller • gt
8
Pros:

Ubicación, amabilidad.

Cons:

Ruido en habitaciones con balcón.

2026-05-19 • via Nuitee
E
Estrada • solo_traveller • gt
8
Experiencia
Pros:

La atención del personal

Cons:

Que no pudimos hacer uso de la piscina debido a eventos.

2026-05-18 • via Nuitee
G
Gerardo Amilcar • family_with_children • gt
10
2026-05-17 • via Nuitee
J
José Octavio • couple • co
10
Excelente servicio y ubicación.
Pros:

Ubicación y servicio

Cons:

Nada

2026-05-16 • via Nuitee
G
Gianni • solo_traveller • gt
8
Pros:

La ubicación es muy buena, el tamaño de la habitación es buena

Cons:

La habitación tiene un poco de mal olor por las alfombras. Y ya tiene que remodelar las habitaciones

2026-05-14 • via Nuitee
A
Aurelio • solo_traveller • sv
10
Pros:

Muy cómodo y su ubicación

2026-05-13 • via Nuitee
B
Berenice • solo_traveller • sv
10
Pros:

La ubicación y la comodidad excepcional

2026-05-12 • via Nuitee
E
Estrada • solo_traveller • gt
8
2026-05-09 • via Nuitee
D
Douglas • solo_traveller • gt
9
2026-05-07 • via Nuitee
M
María • family_with_children • gt
10
acogedor
Pros:

super lindos y amables

2026-05-07 • via Nuitee
R
Rolando • couple • sv
9
2026-05-05 • via Nuitee
G
Glenn • solo_traveller • au
10
A beautiful surprise.
Pros:

Truly a wonderful surprise.
Was not expecting the great room we had and the size.
We had a separate living area to the room
Highly recommended this hotel.

Cons:

Nothing.

2026-05-02 • via Nuitee
S
SANTIAGO • couple • co
8
2026-04-27 • via Nuitee