Suites las Palmas, Hotel & Apartments.

Hotels
8.8 (295 reviews)
boulevard del hipodromo , San Salvador , sv

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
8.15
Some reviews mention issues such as bad smells and outdated bathrooms, indicating a need for improvement.
Service
9.99
Reviews highlight excellent service, with staff being very kind and helpful.
Location
9.66
Frequent mentions of great location and convenience for accessing nearby attractions.
Room Quality
8.11
Mixed reviews regarding room comfort and maintenance, with issues like outdated facilities.
Amenities
8.14
Facilities received criticism, indicating a need for enhancements, particularly in room amenities.
Value for Money
8.6
While some reviews found value in location and service, others felt improvements were needed in facilities.
Food and Beverage
8.65
Positive sentiment regarding breakfast offerings, but some reviews indicate lack of more varied options.
Overall Experience
9.12
Overall a positive stay, balancing great experiences with certain areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:24

Property Description

Luxurious Amenities
The Suites las Palmas, Hotel & Apartments offers a range of luxurious amenities including a gym and an outdoor swimming pool. The air-conditioned rooms are equipped with cable TV and a fridge, ensuring a comfortable stay for all guests.

Convenient Location
Located in the vibrant San Bento district, the hotel provides easy access to a variety of restaurants and cafés, perfect for guests looking to explore the local culinary scene. Additionally, popular attractions such as the El Salvador Art Museum and the Presidente Theatre are just a stone's throw away.

Unmatched Hospitality
With free Wi-Fi, a 24-hour reception, buffet breakfast, and a bar on-site, Suites las Palmas, Hotel & Apartments ensures that guests' needs are met with unmatched hospitality. Experience top-notch service and convenience during your stay at our hotel.

Book now to experience the perfect blend of luxury and convenience at Suites las Palmas, Hotel & Apartments.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 295 reviews
Cleanliness: 8.15
Service: 9.99
Location: 9.66
Room Quality: 8.11
Amenities: 8.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.12
M
Martha couple sv
10
Quédense ahí jaja
Pros:

Muy linda la señora de la recepción, pasamos por gastro y Frank siempre increíble

Cons:

Todo excelente

2026-06-20 via Nuitee
R
Roberto couple pa
8
2026-06-18 via Nuitee
N
Ninaus solo_traveller ar
10
2026-06-17 via Nuitee
D
Daniel family_with_children us
10
Espectacular todo
Pros:

Todo

Cons:

Nada

2026-06-16 via Nuitee
L
Leonel solo_traveller gt
9
Buen estancia
Pros:

Ubicación, parqueo interno, comodidad, amplias habitaciones

2026-06-15 via Nuitee
J
Josué solo_traveller sv
10
Pros:

La atención del personal

Cons:

-

2026-06-11 via Nuitee
A
Alfonso solo_traveller gt
9
Pros:

La atencion

Cons:

Nada

2026-06-08 via Nuitee
N
Nancy family_with_children us
10
WE WILL BE BACK
Pros:

It was beautiful. Very spacious. Staff was so attentive. The beds are extremely comfortable. Decor throughout was appealing, the lounge area a good place to relax and read. the restaurant on the top floor was delicious and pool side. I sat outside at night and watched the nightlife happen all around.

Cons:

shower water was not hot. I dont know if it was just our room. but the shower itself was also beautiful and huge... I should have asked for help but it wasn't cold so just my own personal issue

2026-06-08 via Nuitee
E
Edgar Antonio solo_traveller gt
4
Pros:

La ubicación

Cons:

La abitacion muy pequeña

2026-06-07 via Nuitee
D
Dolvin solo_traveller hn
10
2026-06-06 via Nuitee
Z
Zeceña solo_traveller gt
10
Pros:

Todo

Cons:

Gracias

2026-06-04 via Nuitee
J
Julissa solo_traveller pa
10
Pros:

El personal fue muy atento

2026-05-31 via Nuitee
J
Janet couple cr
6
Too much for dark, unwelcoming room. But very nice people.
Pros:

The staff, every single one of them, were fantastic. Great customer service, friendly, helpful, attentive.
Easy to find via vamos, close to shopping and several eateries.
The beds are pretty comfortable, but linens and pillows are less so.

Cons:

The units are dark, the hallways are dark and unwelcoming. The balcony looking over the street has no seating. The two windows (one in living room, one in bedroom) look out to a concrete wall 2 meters away.
The unit is woefully under-equipped. Minimal dishes, 2 bowls, 2 spoons, etc. A kitchenette, but no towel, dish soap, sponge or even paper towel. No rug. Small fridge without ice, tho available in lobby from reception.
The TV operation was either overly complicated or not hooked up. Couldn’t get past the Tigo homepage.

2026-05-30 via Nuitee
R
Rodrigo couple us
9
It was a new experience, but it was good. Thank you.
Pros:

No comments

Cons:

N/A

2026-05-30 via Nuitee
W
wmuralles solo_traveller gt
9
Pros:

Si nice

2026-05-29 via Nuitee
T
TinoChaves solo_traveller cr
9
Pros:

La piscina y el restaurante en el piso 7.

Cons:

Nada...todo estuvo muy bien

2026-05-24 via Nuitee
J
Jose solo_traveller ca
10
Great location and exceptional staff, very friendly and accommodating. The early check in was very helpful, amenities we
2026-05-24 via Nuitee
N
Nery solo_traveller gt
9
2026-05-22 via Nuitee
D
David couple pa
8
2026-05-22 via Nuitee
G
Guillermo solo_traveller gt
8
Pros:

Ubicación, amabilidad.

Cons:

Ruido en habitaciones con balcón.

2026-05-19 via Nuitee