Hallmark Leisure Hotel

Hotels
7.4 (2750 reviews)
68, Jalan Portugis, Off Jalan Kubu , Melaka , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Parking issues

Categories

Cleanliness
6.35
Multiple comments indicate issues with cleanliness, including dirty linens and carpets.
Service
7.85
General sentiment of helpful staff, although there were specific complaints about the professionalism of some staff.
Location
8.85
Consistently praised for being near attractions like Jonker Street.
Room Quality
7.35
Rooms were mostly comfortable, but some indicated issues such as leaking air conditioning.
Amenities
6.85
Amenities were adequate, but issues like malfunctioning refrigerators were noted.
Value for Money
7.85
Guests felt the price for the accommodation was reasonable given the location.
Food and Beverage
6.85
Food options nearby were appreciated, but not the hotel dining experience itself.
Overall Experience
7.25
Overall satisfaction balanced by complaints about cleanliness and additional charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Central Location and Historical Sites
Experience the rich history of Malacca with a stay at Hallmark Leisure Hotel, centrally located near iconic landmarks such as Jonker Street and Chinatown.

Well-Appointed Guestrooms
Relax in comfort in our charming guestrooms featuring modern amenities like flat-screen TVs, DVD players, and minibars, providing the perfect retreat after a day of exploring the city.

On-Site Café and Room Service
Indulge in delicious light snacks and beverages at our cozy café, or unwind in the comfort of your room with our convenient room service available from 07:30 to 22:00.

Book now to enjoy a memorable stay at Hallmark Leisure Hotel amidst the historical charm of Malacca.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

All bookings are subject to a MYR 3 Heritage Charge per room per night. This is to be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2750 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.25
Y
YACHU L • solo_traveller • tw
5
Pros:

距離還算靠近老街，價格低廉
單純過夜而已

Cons:

隔音太差，設備普通

2026-06-20 • via Nuitee
A
Arif • solo_traveller • my
8
2026-06-20 • via Nuitee
K
KELLY • solo_traveller • my
7
2026-06-19 • via Nuitee
M
Mohamad • solo_traveller • au
9
Friendly staff and clean
Pros:

Clean enough for me as it was a short stay

Cons:

Coffee shop was closed. I was expecting to go have breakfast

2026-06-18 • via Nuitee
R
Roslinawati • couple • my
10
Good
Pros:

Very clean

Cons:

Good

2026-06-17 • via Nuitee
N
Nur • solo_traveller • my
10
2026-06-13 • via Nuitee
S
Salwanishuhada • couple • my
5
2026-06-13 • via Nuitee
F
Faizal • solo_traveller • my
8
2026-06-12 • via Nuitee
R
RA SHARAVANA • solo_traveller • my
10
Best value for money
Pros:

Its suits my needs

Cons:

No mineral water inside the room but manageable. TV channel should come with internet channel

2026-06-12 • via Nuitee
Y
Yasmin Nabilah Binti • extended_group • my
3
Not comfortable to sleep in a night
Cons:

Facility are so poor, which is aircond in the room is so bad and not cooling. staff not friendly and the parking are not secured alsod

2026-06-11 • via Nuitee
M
Mohamad Alif • family_with_children • my
10
2026-06-11 • via Nuitee
M
Muhamad Mazamirul Bin • solo_traveller • my
7
Pros:

Tempat pon cantik, bilik bersih, kalau boleh cosmatic (deko yg terbaik untuk pelanggan) pada bilik

2026-06-10 • via Nuitee
N
Nur • solo_traveller • my
8
2026-06-09 • via Nuitee
R
Ramya • solo_traveller • my
1
2026-06-09 • via Nuitee
N
nur alisyah • couple • my
5
2026-06-09 • via Nuitee
N
nalia • solo_traveller • my
10
Pros:

All good..i like

2026-06-07 • via Nuitee
S
Seemeng • family_with_children • my
8
2026-06-05 • via Nuitee
F
foo • solo_traveller • my
9
2026-06-04 • via Nuitee
P
Pureq • family_with_children • my
6
Pros:

Good

Cons:

the toilet is clogged..but the cleaning staff is very helpful

2026-06-04 • via Nuitee
S
Suhaidi • solo_traveller • my
8
2026-06-04 • via Nuitee