Hallmark Leisure Hotel

Hotels
7.4 (2773 reviews)
68, Jalan Portugis, Off Jalan Kubu , Melaka , my
+60 6-281 2888

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Parking issues

Categories

Cleanliness
6.35
Multiple comments indicate issues with cleanliness, including dirty linens and carpets.
Service
7.85
General sentiment of helpful staff, although there were specific complaints about the professionalism of some staff.
Location
8.85
Consistently praised for being near attractions like Jonker Street.
Room Quality
7.35
Rooms were mostly comfortable, but some indicated issues such as leaking air conditioning.
Amenities
6.85
Amenities were adequate, but issues like malfunctioning refrigerators were noted.
Value for Money
7.85
Guests felt the price for the accommodation was reasonable given the location.
Food and Beverage
6.85
Food options nearby were appreciated, but not the hotel dining experience itself.
Overall Experience
7.25
Overall satisfaction balanced by complaints about cleanliness and additional charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Central Location and Historical Sites
Experience the rich history of Malacca with a stay at Hallmark Leisure Hotel, centrally located near iconic landmarks such as Jonker Street and Chinatown.

Well-Appointed Guestrooms
Relax in comfort in our charming guestrooms featuring modern amenities like flat-screen TVs, DVD players, and minibars, providing the perfect retreat after a day of exploring the city.

On-Site Café and Room Service
Indulge in delicious light snacks and beverages at our cozy café, or unwind in the comfort of your room with our convenient room service available from 07:30 to 22:00.

Book now to enjoy a memorable stay at Hallmark Leisure Hotel amidst the historical charm of Malacca.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

All bookings are subject to a MYR 3 Heritage Charge per room per night. This is to be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2773 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.25
N
Nurshafiqah • couple • my
9
2026-07-26 • via Nuitee
N
Nurshafiqah • couple • my
8
2026-07-26 • via Nuitee
A
afizah • couple • my
8
2026-07-25 • via Nuitee
M
mohamad • couple • my
5
2026-07-23 • via Nuitee
W
WENTING • solo_traveller • cn
10
Pros:

位置方便

2026-07-23 • via Nuitee
F
Fenny • couple • my
7
That is a bit noisy can hear sound from outside
2026-07-19 • via Nuitee
H
Haslinda • solo_traveller • my
6
2026-07-13 • via Nuitee
M
Mas • family_with_children • my
7
2026-07-13 • via Nuitee
T
Tamila • solo_traveller • my
2
Cons:

Ac was dirty caused me eczema. Sheets unchanged

2026-07-12 • via Nuitee
T
Tony • solo_traveller • sg
7
Value for money
Pros:

Value for money
Near jonker street and other food outlet

Cons:

Some front desk staffs don't show warm and welcoming.
1st floor corridor carpets emit moldy and funky smell

2026-07-12 • via Nuitee
N
Nurul Syazwani • solo_traveller • my
9
Pros:

Location, the size room, toilet and room cleanliness..

Cons:

Not soundproof

2026-07-11 • via Nuitee
M
mohd • couple • my
4
Cons:

Staf xmesra pelanggan , karpet terlalu kotor🙏🏻

2026-07-10 • via Nuitee
H
Hongming • solo_traveller • cn
7
Pros:

去附近景点很方便，可以走到马六甲河边接着沿着河走十几分钟就能到鸡场街。卫生情况良好。

Cons:

房间设施比较旧，空间比较紧凑，电吹风功率不够高。

2026-07-09 • via Nuitee
R
Rozein • family_with_children • my
7
2026-07-07 • via Nuitee
N
Normazita Siti Hajar • couple • my
10
will repeat again
Pros:

nice place

2026-07-07 • via Nuitee
N
Nor Anie • couple • my
7
2026-07-07 • via Nuitee
Z
Zahurin • solo_traveller • my
9
Pros:

Saya suka hotel ini kerana bersih dan staff yg baik.
Serta hotel ini di tengah2 kawasan yg senang nak pergi.

Cons:

Tiada

2026-07-06 • via Nuitee
• family_with_children • my
10
Wonderful...very polite staff from front desk to housekeeping ♥️
2026-07-06 • via Nuitee
D
Deny Hidayat • solo_traveller • id
8
2026-07-04 • via Nuitee
W
Wah Teck • solo_traveller • my
8
2026-07-03 • via Nuitee