Hallmark Leisure Hotel

Hotels
7.4 (2820 reviews)
68, Jalan Portugis, Off Jalan Kubu , Melaka , MY
+60 6-281 2888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Parking issues

Categories

Cleanliness
6.35
Multiple comments indicate issues with cleanliness, including dirty linens and carpets.
Service
7.85
General sentiment of helpful staff, although there were specific complaints about the professionalism of some staff.
Location
8.85
Consistently praised for being near attractions like Jonker Street.
Room Quality
7.35
Rooms were mostly comfortable, but some indicated issues such as leaking air conditioning.
Amenities
6.85
Amenities were adequate, but issues like malfunctioning refrigerators were noted.
Value for Money
7.85
Guests felt the price for the accommodation was reasonable given the location.
Food and Beverage
6.85
Food options nearby were appreciated, but not the hotel dining experience itself.
Overall Experience
7.25
Overall satisfaction balanced by complaints about cleanliness and additional charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Central Location and Historical Sites
Experience the rich history of Malacca with a stay at Hallmark Leisure Hotel, centrally located near iconic landmarks such as Jonker Street and Chinatown.

Well-Appointed Guestrooms
Relax in comfort in our charming guestrooms featuring modern amenities like flat-screen TVs, DVD players, and minibars, providing the perfect retreat after a day of exploring the city.

On-Site Café and Room Service
Indulge in delicious light snacks and beverages at our cozy café, or unwind in the comfort of your room with our convenient room service available from 07:30 to 22:00.

Book now to enjoy a memorable stay at Hallmark Leisure Hotel amidst the historical charm of Malacca.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

All bookings are subject to a MYR 3 Heritage Charge per room per night. This is to be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.4
Based on 2820 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.25
M
Mohamad Arifin • family_with_children • id
7
2026-10-30 • via Nuitee
A
afiza azura • family_with_children • my
10
Cons:

Parking limited

2026-10-24 • via Nuitee
I
Iwan B. • family_with_children • id
7
Pros:

The location is superb. They provide map of Melaka which is very good.

Cons:

They do not provide tea bag in the room, only coffee. Some amenities are old - safe deposit in my room cannot be used .

2026-10-23 • via Nuitee
N
Nur Amira • couple • my
3
2026-10-20 • via Nuitee
P
pansha • extended_group • my
3
Very average
Pros:

Location

Cons:

Housekeeping

2026-10-19 • via Nuitee
A
Akmal • family_with_children • my
8
Pros:

dekat dengan junker walk

Cons:

parking tidak banyak

2026-10-19 • via Nuitee
M
MUHAMMAD SYAFIQ • couple • my
10
2026-10-16 • via Nuitee
A
azran • couple • my
10
2026-10-14 • via Nuitee
F
fauziah mohd awin • solo_traveller • my
7
2026-10-13 • via Nuitee
N
Nicholas • couple • my
5
2026-10-12 • via Nuitee
H
Hui San • family_with_children • my
2
The cleanliness standards need to be raised and the staff need to be properly managed and supervised
Pros:

Male receptionist good attitude and nice

Cons:

The two female receptionist, one with hijab and one Indian, work at afternoon shift are bad attitude, impatience, mean and rude. We complaint about the aircond in ‘Family Suite’ room 301 is not working well at all and inside all covered in dust, request to change another room. In such a hot weather, the air conditioner isn't functioning properly. How can we sleep like this? They replied that ’The large room size makes the air conditioner insufficient in cooling capacity. Our hotel is fully booked and there are no vacant rooms available. We can only provide one fan. ’ But after that, they discussed changing rooms and said "change that room" and They said we could only change rooms once. After that, they won't allow us to change rooms again. There were many empty folders behind the front desk, representing the vacant rooms. They replace us 4people a small room 102 with no doorbell button outside the door, which could accommodate two queen-sized beds and was just big enough for one person to walk through at a time and the washroom is also verrry small. When checking out, they wanted to charge us for the cleaning fee. Fortunately, another staff member who had just come on duty was very polite and said it wasn't our fault and no charge would be made.

2026-10-11 • via Nuitee
K
Kamariah • solo_traveller • my
7
2026-10-10 • via Nuitee
J
Judith • solo_traveller • ph
10
Convenient, clean and affordable
Pros:

Perfect location, near to everything.

Cons:

None

2026-10-09 • via Nuitee
R
rajan • solo_traveller • my
10
2026-10-08 • via Nuitee
N
nor hakim • solo_traveller • my
10
2026-09-17 • via Nuitee
T
txee_ll • solo_traveller • es
7
2026-09-17 • via Nuitee
L
Lee • solo_traveller • my
8
Pros:

服务不错，位置也接近鸡场街，一切都还好，每次来都选择这里

2026-09-16 • via Nuitee
L
Lily • solo_traveller • my
9
Good location
Pros:

Great location , walking distance to Jonker street

Cons:

Nothing

2026-09-14 • via Nuitee
I
Ikmal • extended_group • my
10
2026-09-09 • via Nuitee
F
Falah Abu • solo_traveller • my
10
2026-09-08 • via Nuitee