Holiday Inn London - Whitechapel by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1962 reviews)
5 Cavell Street , London , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and professional staff
Good location near transport
Cons:
Location safety concerns
Mixed quality of breakfast options
Noise from corridors

Categories

Cleanliness
8.55
General consensus on cleanliness is positive, although there are some comments about noise and air issues.
Service
9.15
Extensive praise for staff being friendly and professional across multiple reviews.
Location
8.15
Mixed reviews about location, with mentions of safety concerns and distance from central attractions.
Room Quality
8.85
Rooms are noted to be modern, clean, and comfortable, with a few minor issues regarding windows.
Amenities
8.65
Adequately equipped rooms and general hotel amenities received positive feedback.
Value for Money
8.75
Overall perceived as good value relative to London costs, despite some minor complaints.
Food and Beverage
7.95
Breakfast received mixed reviews; some enjoyed it while others found it limited in options.
Overall Experience
8.75
Despite some criticisms, the overall sentiment of reviews indicates a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:08

Property Description

Convenient Location
Situated in East London, this Holiday Inn hotel is a mere 5-minute walk from Whitechapel and Shadwell Underground Stations, offering easy access to various parts of the city.

Modern Amenities
Enjoy a comfortable stay with free Wi-Fi, air-conditioned rooms, and flat-screen TVs in every room. The hotel also boasts a restaurant, a lounge bar, and a fitness center with a mini gym for your convenience.

Explore London Easily
With quick access to the Hammersmith & City and DLR tube lines, guests can reach London’s financial district in just 10 minutes. Additionally, popular shopping destinations like the West End and Westfield Stratford are a short 15-minute journey away.

Book now for a delightful stay at our well-equipped Holiday Inn in London!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1962 reviews
Cleanliness: 8.55
Service: 9.15
Location: 8.15
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.75
Food and Beverage: 7.95
Overall Experience: 8.75
S
Scott • couple • gb
5
2026-09-19 • via Nuitee
D
Deli • couple • cz
9
Nice London city stay
Pros:

Nice breakfast, very comfortable beds.

Cons:

The neighborhood is a little bit dirty

2026-09-18 • via Nuitee
C
Christine • solo_traveller • at
9
2026-09-18 • via Nuitee
S
Stephen • couple • gb
10
2026-09-17 • via Nuitee
D
Diego • couple • ar
10
2026-09-16 • via Nuitee
N
Nicole • solo_traveller • gb
9
2026-09-16 • via Nuitee
D
Diego • couple • ar
10
Fui por trabajo y está a 2 estaciones del Excel London y en conexión directa con Heathrow
Pros:

Bien ubicada

2026-09-16 • via Nuitee
K
kefala • couple • gr
10
2026-09-15 • via Nuitee
H
HAJAR • couple • sa
1
لم يتم استرداد مبلغ الوديعه
Pros:

لاشيء

Cons:

لاشيء

2026-09-15 • via Nuitee
מירב • couple • il
2
2026-09-14 • via Nuitee
B
Babajide Bode • solo_traveller • ng
6
2026-09-12 • via Nuitee
C
CORINNE • solo_traveller • fr
9
Pros:

Personnel trés agréable. Bonne literie et chambre très soigné.

2026-09-11 • via Nuitee
S
Simon • extended_group • fr
10
Top
Pros:

Confort et design soigné

Cons:

Les rues aux abords un peu malsaines

2026-09-10 • via Nuitee
G
Gil • solo_traveller • il
8
2026-09-10 • via Nuitee
T
Thomas • solo_traveller • at
8
2026-09-10 • via Nuitee
J
James.c.Macsween • solo_traveller • gb
10
Best for city break.
Pros:

The Holiday Inn Whitechapel exceeded expectations with its outstanding service, immaculate rooms, and excellent facilities. Staff were genuinely warm, welcoming, and attentive throughout my stay. Perfectly located for exploring London, it offers great comfort, superb value, and a relaxing atmosphere. I didn't sample the breakfast, but judging by the exceptional standards throughout the hotel, I'm sure it was equally excellent.

Cons:

Nothing.

2026-09-07 • via Nuitee
G
Gözde • couple • ch
4
2026-09-05 • via Nuitee
M
Megan • couple • gb
7
The staff weren’t as nice as the room
Pros:

The room was spacious and clean. Facilities were good.

Cons:

Staff did not communicate at all during check in and kept asking questions and looking at my ID without explaining why. We were left very confused during the whole process. They then mentioned how breakfast was at a certain time and would we like it, I thought it was included with the room so said yes and then they tried to charge us £25 without explaining what it was for. When they said it was for breakfast I then said no. They then asked for £20 instead without explaining and eventually said it was a security deposit. We had had a very long day and a long walk to the hotel so we’re hoping for a smooth check in at 11pm at night. Staff were not welcoming at all and didn’t even direct us on how to get to our room.

2026-09-04 • via Nuitee
B
betty • solo_traveller • fr
8
Très bon séjour à l'Holiday Inn London - whitechapel
Pros:

L'accueil, la propreté, le confort de la literie et la superficie de la chambre

Cons:

L'accessibilité en bus au mois d'août un peu compliqué, pas assez de bus et déviation pas signalée

2026-09-02 • via Nuitee
M
Melowen • solo_traveller • gb
10
Amazing Holiday Inn
Pros:

Friendly staff and a lovely room

Cons:

Nothing

2026-09-01 • via Nuitee