Holiday Inn London - Whitechapel by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1933 reviews)
5 Cavell Street , London , gb
+44 20 7791 9010

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Clean and modern rooms
Friendly and professional staff
Good location near transport
Cons:
Location safety concerns
Mixed quality of breakfast options
Noise from corridors

Categories

Cleanliness
8.55
General consensus on cleanliness is positive, although there are some comments about noise and air issues.
Service
9.15
Extensive praise for staff being friendly and professional across multiple reviews.
Location
8.15
Mixed reviews about location, with mentions of safety concerns and distance from central attractions.
Room Quality
8.85
Rooms are noted to be modern, clean, and comfortable, with a few minor issues regarding windows.
Amenities
8.65
Adequately equipped rooms and general hotel amenities received positive feedback.
Value for Money
8.75
Overall perceived as good value relative to London costs, despite some minor complaints.
Food and Beverage
7.95
Breakfast received mixed reviews; some enjoyed it while others found it limited in options.
Overall Experience
8.75
Despite some criticisms, the overall sentiment of reviews indicates a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:08

Property Description

Convenient Location
Situated in East London, this Holiday Inn hotel is a mere 5-minute walk from Whitechapel and Shadwell Underground Stations, offering easy access to various parts of the city.

Modern Amenities
Enjoy a comfortable stay with free Wi-Fi, air-conditioned rooms, and flat-screen TVs in every room. The hotel also boasts a restaurant, a lounge bar, and a fitness center with a mini gym for your convenience.

Explore London Easily
With quick access to the Hammersmith & City and DLR tube lines, guests can reach London’s financial district in just 10 minutes. Additionally, popular shopping destinations like the West End and Westfield Stratford are a short 15-minute journey away.

Book now for a delightful stay at our well-equipped Holiday Inn in London!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 1933 reviews
Cleanliness: 8.55
Service: 9.15
Location: 8.15
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.75
Food and Beverage: 7.95
Overall Experience: 8.75
C
cimino.alex • family_with_children • it
7
Nel complesso buona, ottima colazione e pulizia generale dell'hotel. Personale gentilissimo.
Pros:

Stanza grande, e spaziosa. Bella doccia e bagno puliti. Colazione varia e qualità del cibo ottima. Struttura moderna e bella da vedere. Anche la posizione era buona, un po' distante dalla metro ma con autobus di fronte.

Cons:

Il servizio di pulizia delle stanze lasciava un po' a desiderare. I primi giorni rientrando in camera la sera trovavamo diverse cose in disordine come cuscini a terra e ciabatte sparse per la camera. Il penultimo giorno siamo rientrati un po' prima (alle 16:30) e la stanza non era stata fatta, dicendo che saremmo usciti di nuovo intorno alle 19:00 ci è stato risposto: "Il nostro turno sta finendo, puliremo domani".

2026-08-07 • via Nuitee
C
Christine • couple • gb
10
Perfect
Pros:

Clean and quiet

Cons:

Nothing

2026-08-07 • via Nuitee
C
Cameron • couple • gb
10
2026-08-05 • via Nuitee
Иван • couple • bg
9
2026-08-04 • via Nuitee
K
Konstantin Mikhalchenko • solo_traveller • kz
8
2026-08-03 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-08-02 • via Nuitee
J
Joy • family_with_children • gb
9
2026-08-02 • via Nuitee
S
Slava Kamhin • solo_traveller • il
9
Pros:

Spacious rooms, clean, ac is ok

Cons:

Far away from the center of london, far away from the airport (1.5h drive), 15min from the tube

2026-07-25 • via Nuitee
D
Dr • solo_traveller • pk
8
It was comfortable
Pros:

Clean and close to the places I was supposed to visit.

Cons:

They charged an extra 20 pounds for security

2026-07-24 • via Nuitee
R
Ronald • family_with_children • nl
8
2026-07-23 • via Nuitee
A
Agnes • extended_group • gb
10
Love it👍
Pros:

It’s in a prime location

Cons:

Parking

2026-07-21 • via Nuitee
A
Andrew • couple • us
10
2026-07-21 • via Nuitee
C
Catherine • solo_traveller • gb
9
Good place to stay
Pros:

Everything

Cons:

Lots of noise collecting the used plates and re setting breakfast tables!

2026-07-20 • via Nuitee
Z
Zaneta • couple • cz
9
2026-07-20 • via Nuitee
A
Alex • extended_group • ch
8
Pros:

Das Personal war freundlich und hat bei Fragen sehr schnell reagiert und geholfen.

2026-07-18 • via Nuitee
M
Mayra • family_with_children • us
10
London is huge! This location is very central to a lot!
Pros:

The staff( from front desk to restaurant/bar) were incredibly nice and attentive.

2026-07-16 • via Nuitee
D
danq_11 • Business • Market Rasen, Lincolnshire, England
10
Really good hotel
Pros:

Really nice new hotel I stayed here loads of times, location not the best but not far from central London

2026-07-13 • via Tripadvisor
R
Roisin • solo_traveller • ie
9
2026-07-13 • via Nuitee
A
Anna-Karin • couple • se
10
Rent och fräscht hotell, bra sängar, god frukost och mycket välkomnande personal.
Pros:

Rent och fräscht hotell, bra sängar, god frukost och mycket välkomnande personal. AC på rummet.

2026-07-10 • via Nuitee
Тодоров • solo_traveller • gb
7
2026-07-09 • via Nuitee