Hampton Inn by Hilton Ciudad del Carmen

Hotels
Hampton Inn
8.8 (220 reviews)
Avenida Isla de Tris 28A, Km 5 , Ciudad del Carmen , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good breakfast variety
Cons:
Cleanliness issues
Poor food quality
Noise proximity

Categories

Cleanliness
8.44
Some complaints about room cleanliness, particularly regarding the pool area.
Service
9.41
Generally positive feedback on service, staff were friendly and attentive.
Location
8.95
Convenient for resting, but isolated from local attractions.
Room Quality
8.9
Space and comfort were generally praised, though some noted a need for maintenance.
Amenities
8.93
Good amenities reported but some issues with specific facilities.
Value for Money
8.89
Fair value considering comfort and conveniences offered.
Food and Beverage
7.94
Food quality criticized, particularly in the restaurant.
Overall Experience
8.91
Generally a positive experience with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:37

Property Description

Modern Rooms with Amenities
The rooms at Hampton Inn by Hilton Ciudad del Carmen offer modern décor and essential amenities such as a desk, coffee maker, fridge, and flat-screen TV. The private bathrooms are equipped with a shower for guests' convenience.

Convenient Location and Nearby Attractions
Conveniently located just a 10-minute drive from Ciudad del Carmen International Airport, guests can easily access the hotel with the free airport shuttle service. Nearby attractions include Palmira Shopping Mall, Club de Golf Playa Palmas del Carmen, and various beautiful beaches like Tortugueros and San Julián.

Complimentary Services and Relaxing Environment
Guests can start their day with a complimentary breakfast and stay connected with free WiFi access. The outdoor swimming pool with a sun terrace provides a relaxing environment, while the daily tea and coffee service at the lobby adds a welcoming touch to your stay.

Book your stay at Hampton Inn by Hilton Ciudad del Carmen for a comfortable and convenient experience.

Important information:

The airport shuttle service is by reservation to 019381381530 and only at specific hoursGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CME

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 220 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
O
Ortiz couple us
10
I’m will be back perfect stay
Pros:

Helpful personal, excellent amenities and service

Cons:

Lite smell the drain on the sink

2026-08-03 via Nuitee
G
Gustavo family_with_children mx
10
EN GENERALMUY BIEN
Pros:

LA HABITACION ERA GRANDE Y CONTABA CON MICROONDAS, ME HABILITARON EL SOFACAMA Y UNA CUNA PARA LOS MAS PEQUEÑOS, LA UBICACION PARECE ESTAR LEJOS PERO NO ES ASI ESTA A 8MIN DE LA PLAYA NORTE LA ZONA DEL BARCO PIRATA

Cons:

EL SABOR DEL DESAYUNO, NO ESTABA MAL PERO SE PUEDE MEJORAR BASTANTE, Y PONER UNA VARIANTE MAS

2026-07-24 via Nuitee
M
Mark couple mx
7
It’s always a pleasure here
Pros:

It’s always nice clean

Cons:

This is second time shower head was not working well and limited hot water . Fridge down stairs at reception was not working hot drinks

2026-07-12 via Nuitee
L
Luise solo_traveller mx
9
Pros:

Sehr freundliches Personal, gute Ausstattung, sichere Parkplätze, helle freudliche Zimmer.

2026-07-07 via Nuitee
F
Florencia extended_group mx
8
Buen servicio
Pros:

la ubicación

Cons:

El clima que no enfriaba mucho

2026-06-29 via Nuitee
A
Abraham solo_traveller mx
9
2026-06-29 via Nuitee
L
Landero solo_traveller mx
9
2026-06-26 via Nuitee
A
Abraham solo_traveller mx
8
Pros:

En si todo esta bien

Cons:

Los baños no tienen buen desfogue

2026-06-08 via Nuitee
W
Wilbert solo_traveller mx
9
Un hotel que lo tiene todo. Calidad precio
Pros:

Las instalaciones son de primera.

Cons:

...

2026-05-29 via Nuitee
R
Robert couple gb
7
2026-05-29 via Nuitee
M
maria del Rosario solo_traveller mx
10
Pros:

Excelente

Cons:

Todo bien

2026-05-28 via Nuitee
A
Adriana solo_traveller mx
8
2026-05-25 via Nuitee
A
Adriana solo_traveller mx
10
Excelente hospedaje
Pros:

La limpieza de las habitaciones alberca

Cons:

No hubo nada que me desagradara

2026-05-18 via Nuitee
R
Ramirez Montes solo_traveller mx
10
2026-05-04 via Nuitee
R
Ramirez Montes solo_traveller mx
10
Pros:

Ubicación. Por las cosas que iba Yo a realizar todo me quedo a muy poca distancia

Cons:

Quizás un poco mas de horario de desayuno podría ser hasta hasta las 11 am.

2026-05-02 via Nuitee
C
Carlos Malacara solo_traveller mx
10
2026-04-30 via Nuitee
G
GUDIÑO solo_traveller mx
8
2026-04-28 via Nuitee
R
Robert solo_traveller gb
8
All good except breakfast
Pros:

Location, clean and comfortable

Cons:

Breakfast is not good

2026-04-23 via Nuitee
E
Eleazar solo_traveller mx
9
Pros:

Limpieza y espacio

Cons:

Que no tienen servicio a la habitación y entraba un poquito de luz.

2026-04-22 via Nuitee
J
Javier solo_traveller mx
10
Única observación.
Pros:

El lugar muy limpio y el personal muy amable y atento.

Cons:

La variedad del desayuno es limitada, aunque lo que hay es rico; fuera de todo el desayuno está muy bien.

2026-04-18 via Nuitee