Servatur Waikiki

Hotels
8 (2329 reviews)
Avenida Gran Canaria, 20 , Playa del Ingles , es

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Great food quality
Friendly staff
Cons:
No fridge in room
Maintenance issues
Change of room without explanation

Categories

Cleanliness
7.5
Some issues with cleanliness noted, such as debris on patio.
Service
9
Generally positive feedback on staff and service experience.
Location
8
Good location noted, but some mention of distance from key attractions.
Room Quality
7.5
Issues with room stability and changes without prior notice.
Amenities
7
No fridge in the room and issues with noise from machinery.
Value for Money
8
Mixed feelings due to the condition of facilities despite good dining.
Food and Beverage
9
Food quality was praised highly with a good variety.
Overall Experience
8
Overall satisfaction despite some noted issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:37

Property Description

Modern Hotel with Great Amenities

Convenient Location and Shuttle Service
Located just a 5-minute drive from the beach, Servatur Waikiki offers a free shuttle service for guests. Explore the nearby shopping centre or head to Maspalomas dunes and beach, both just a short drive away.

Comfortable Rooms and Leisure Facilities
Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom. Take advantage of the shared outdoor swimming pool, fitness centre, solarium, and basketball court during your stay.

Exceptional Services and Extras
With a 24-hour front desk, currency exchange services, and an on-site restaurant and bar, Servatur Waikiki ensures a hassle-free experience. Arrange for an airport shuttle for convenience. Book now to enjoy a relaxing stay with all these fantastic amenities.

Important information:

Please note that the property does not accept American Express as a payment method.

Bookings for the 24th of December will include a special dinner
Bookings for the 25th of December will include a Gala
Bookings for the 31st of December will include a Gala

The property also offers the TI Plus service for an additional fee. To add this service to your reservation, please contact the property directly. Guests can pay the difference at the hotel.

Please note that all guests, including children, need to provide a valid DNI, NIE, or passport at check-in according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2329 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
R
Reyes solo_traveller es
1
2026-07-04 via Nuitee
C
Carmen Rosa couple es
10
2026-07-03 via Nuitee
O
Olivia couple es
10
2026-07-02 via Nuitee
M
Milena solo_traveller es
10
Pros:

Excelente servicio

Cons:

Nada que decir

2026-07-01 via Nuitee
S
Suzy extended_group gb
6
Pros:

Breakfast lunch & dinner werent too great

2026-07-01 via Nuitee
D
Daniel couple es
10
2026-07-01 via Nuitee
D
Daniel couple es
10
2026-07-01 via Nuitee
Y
Yurima couple es
9
2026-07-01 via Nuitee
D
Daniel couple es
10
2026-07-01 via Nuitee
A
Ana Vanesa couple es
10
Todo de 10
Pros:

En general todo ,personal de 10 tanto en el bar piscina como en el comedor ,

2026-06-30 via Nuitee
I
Indirard8 solo_traveller es
9
Pros:

El buffet es increíble. Gran variedad y calidad de la comida

2026-06-29 via Nuitee
J
Joseph couple gb
8
2026-06-29 via Nuitee
W
Watson Mather solo_traveller gb
10
2026-06-29 via Nuitee
A
aridani couple es
1
Si buscas un buen descanso este no es tu hotel
Pros:

La comida solo

Cons:

Si buscas descansar muy cómodo en una cama cómoda y unas almohadas buenas este no es tu hotel, sigue buscando , horrible la experiencia no descansamos bien ni una sola noche. Incluso llamamos a recepción a ver si nos podía dar otras almohadas y no había otras disponibles. Realmente una pena porque el personal es muy atento , la ubicación es buena . Pero irte a un hotel y que la cama se hunda por todos lados, hacen un ruido increíble al moverte y luego las almohadas terribles de verdad que una pena que esto sea así porque no descansamos ni uno solo de los 4 días de estancia.

2026-06-29 via Nuitee
A
ale solo_traveller es
6
2026-06-28 via Nuitee
B
Bronwyn solo_traveller es
7
2026-06-27 via Nuitee
S
sandra solo_traveller es
10
Pros:

El trato del personal, super amables y encantados de poder ayudarte. La comida, super variada, cocinada en el momento.

Cons:

No hubo nada que no nos gustara

2026-06-27 via Nuitee
T
Tania couple es
9
2026-06-26 via Nuitee
G
Gustavo solo_traveller es
10
2026-06-25 via Nuitee
O
Olena couple ua
8
2026-06-25 via Nuitee