Thatched Cottage Hotel

Hotels
8.9 (927 reviews)
16 Brookley Road , Brockenhurst , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Steep stairs
Some facilities need maintenance

Categories

Cleanliness
9.15
Rooms nice and clean, very sweet with good tea and coffee facilities.
Service
9.3
Amazing hosts and friendly staff, accommodating to special requests.
Location
9.15
Great location with nearby pubs and a charming village atmosphere.
Room Quality
8.1
Spacious yet quaint rooms, although some mentioned steep stairs.
Amenities
8.13
Good parking and lovely tea room, but some facilities showed signs of wear.
Value for Money
9.09
Great value for a lovely stay, breakfast included and excellent quality.
Food and Beverage
9.15
Breakfast was lovely and good value, with great tea service.
Overall Experience
9.11
Enjoyable stay with multiple positive aspects mentioned by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:16

Property Description

Charming Cottage Hotel in New Forest

Cozy Rooms with Garden Views
Experience comfort and tranquility in our rooms equipped with modern amenities and picturesque garden views. Relax and unwind in style.

Exciting Outdoor Activities
Indulge in a range of outdoor activities such as golfing, cycling, and hiking in the beautiful surroundings of New Forest. Adventure awaits just outside our doors.

Convenient Amenities and Services
Enjoy complimentary WiFi, free parking, and a cozy bar on-site. Our attentive staff, luggage storage, and bike hire services ensure a seamless stay for all our guests.

Book your stay at Thatched Cottage Hotel for a delightful retreat amidst nature and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 927 reviews
Cleanliness: 9.15
Service: 9.3
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.15
Overall Experience: 9.11
A
Alex couple gb
10
Perfect stay for a wedding
Pros:

Everything. Really accommodating in every detail.

Cons:

Nothing

2026-07-04 via Nuitee
M
Michael couple gb
10
Pros:

Location ,ground floor room was lovely.breakfast was in the tea room and organised very nicely

2026-07-02 via Nuitee
C
Claire solo_traveller gb
8
Enjoyable, cosy and convenient stay
Pros:

Good location
Friendly staff
Yummy breakfast
Quaint building

Cons:

The room was a little dark but that was the only thing I’d say I didn’t like.

2026-07-02 via Nuitee
S
Sukhvinder solo_traveller gb
9
Pros:

So cozy and comfortable. Great location for the new forest.

2026-06-30 via Nuitee
M
Maria solo_traveller gb
10
Pros:

It had a lovely cosy feel, fantastic staff, and gorgeous garden for tea. Breakfast is freshly made, and even an oat cappuccino as dairy free with cinnamon on top. I much prefer this to the second place we stayed in Swanage, a big hotel with no personality. This place oozes charm character and cosiness. Lots of nice restaurants, trails, and pubs on your doorstep.

Cons:

Nothing

2026-06-29 via Nuitee
M
Michiel couple nl
8
Very pleasant
Pros:

Very charming. Clean and quiet. Good breakfast in a nice guarden.

Cons:

You might want to give people a heads up about the height of the room. Maybe it was just the Djardeeling Room that is so low, and I know we requested a room downstairs because of our dog, but still, with my 1.84 I was way too tall for that and bumped my head several times.

2026-06-29 via Nuitee
J
Jayne solo_traveller gb
10
2026-06-28 via Nuitee
F
Francesca extended_group gb
10
2026-06-28 via Nuitee
P
Peter couple gb
10
Great place to base our cycling break. 10/10.
Pros:

Quality of food in the tearooms is very good.

Cons:

Brighter bedside lamps.

2026-06-26 via Nuitee
J
James couple nz
9
Lovely stay with excellent breakfast.
Pros:

Quaint 16th Century building. Modern facilities however.

Cons:

Dimmish lighting with only one bed side light.

2026-06-24 via Nuitee
A
Andrea solo_traveller ch
10
Pros:

Die Lage ist perfekt - zentral, alles was man braucht und schnell in der Natur. Phil ist hilfsbereit und freundlich!

2026-06-23 via Nuitee
C
Caroline solo_traveller gb
10
Pros:

Lovely clean ground floor room, with a very comfy bed and a nice powerful shower. This is a very picturesque small hotel in a great little village.

Great breakfast menu included in the price and the homemade granola is delicious and a must try. The tea rooms were extremely busy over what was Father's Day weekend and the hot weather. The staff were pleasant and polite. A fan was provided in our room without us asking which was a nice touch.

Would definitely stay here again and would highly recommend, just a shame we were only there for 2 nights.

Cons:

Nothing.

2026-06-22 via Nuitee
R
R solo_traveller gb
10
2026-06-21 via Nuitee
K
Kathrin couple de
6
Würden wir wahrscheinlich nicht noch einmal buchen
Pros:

Sauberes Zimmer, Cookies zum Empfang

Cons:

Zimmer klein und direkt neben der Toilette des Cafés, extrem schmale Betten, keine Ablagemöglichkeiten im Zimmer und Bad

2026-06-19 via Nuitee
R
Richard couple us
9
2026-06-17 via Nuitee
A
Alan couple gb
7
A lovely cute short stay with friendly staff.
Pros:

A cute period property with friendly staff. A good freshly prepared breakfast served in a great setting.

Cons:

Extremely awkward accessing room upstairs, narrow steep stairs & extra low beams in the room made using the facilities difficult.

2026-06-16 via Nuitee
G
Gwendoline solo_traveller be
9
2026-06-12 via Nuitee
L
Loredana Maria solo_traveller ch
9
2026-06-12 via Nuitee
H
Henk couple nl
10
2026-06-07 via Nuitee
E
elaine couple gb
10
Lovely dog friendly stay
Pros:

Great location in the village

2026-06-07 via Nuitee