Lisbon City Hotel by City Hotels

Hotels
8.3 (1182 reviews)
Av. Almirante Reis 49 , Lisbon , pt
+351 21 330 8520

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.3
Based on 1182 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
L
LEIRE • solo_traveller • es
6
Bien, pero mejorable.
Pros:

La ubicación. El metro queda cerca.

Cons:

Habitación y baño muy pequeños

2026-08-07 • via Nuitee
A
Alishea • family_with_children • au
10
Pros:

Accommodation was great for our stay in Lisbon! Super close to a Metro station that got you straight into the center, but this could be walked. Staff were really friendly & the place was super clean!

Cons:

n/a

2026-08-07 • via Nuitee
B
Bernardo • solo_traveller • ca
7
2026-08-05 • via Nuitee
T
Thomas • solo_traveller • th
10
Pros:

Friendly and professional staff

2026-08-05 • via Nuitee
M
MarcosACM • solo_traveller • br
9
Pros:

Tudo

Cons:

Tudo ótimo

2026-08-04 • via Nuitee
V
Verdier • family_with_children • fr
10
Excelente
Pros:

Excelente ubicación, limpio, personal atento y amable. Habitación impecable. Desayuno muy bueno y completo.

Cons:

La ubicación, la limpieza y el desayuno.

2026-07-24 • via Nuitee
C
Cesar • solo_traveller • py
8
2026-07-24 • via Nuitee
P
Patricia • solo_traveller • es
8
Pros:

El trato del personal de recepción

Cons:

Mejorable la comodidad del colchón y el hall del hotel era muy pequeño.

2026-07-23 • via Nuitee
B
Benjamín • solo_traveller • es
10
Pros:

Muy amables los recepcionistas, dando un paseo de 30 min estas en el puerto

Cons:

Nada

2026-07-23 • via Nuitee
H
Harrie • couple • nl
7
2026-07-22 • via Nuitee
S
Stefano • family_with_children • fr
8
2026-07-22 • via Nuitee
D
Daniel • couple • gb
10
2026-07-21 • via Nuitee
S
SINGH • solo_traveller • in
10
2026-07-21 • via Nuitee
F
Fatima • family_with_children • ch
7
2026-07-21 • via Nuitee
R
Renato • solo_traveller • pt
10
2026-07-21 • via Nuitee
F
Fatima • family_with_children • ch
8
I was a nice stay
Pros:

The Tea Kettle. I have not expected but we had and im a tea lover so ja
The location was ok
The staff was good and helpful

Cons:

It was too loud i was not able to sleep good at night because unfortunately the windows are not soundproof which bothered me alot.
The Shower Area. The water stayed while showering.

2026-07-21 • via Nuitee
F
Francesco • family_with_children • it
8
2026-07-20 • via Nuitee
A
Alejandro • couple • es
8
Comodo para ver Lisboa
Pros:

Todo menos la ubicación

Cons:

La ubicación es muy buena ya que ha dos paradas de metro tienes el centro, pero es una zona con poca seguridad

2026-07-20 • via Nuitee
D
DIMITRA • couple • gr
8
2026-07-19 • via Nuitee
A
Amy • solo_traveller • pt
9
Great location
Pros:

Great location very close to the metro and an easy walk to the Moorish quarter and castle area. Comfortable room, great balcony and a roof terrace. Price v reasonable compared to their walk in rates! Good selection at breakfast including freshly ground coffee and very helpful staff.

Cons:

The hott food at breakfast wasn't very good. But the mini pastel de natas made up for that.

2026-07-15 • via Nuitee