Lisbon City Hotel by City Hotels

Hotels
8.3 (1199 reviews)
Av. Almirante Reis 49 , Lisbon , PT
+351 21 330 8520

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.3
Based on 1199 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
O
Odd Jørgen • couple • no
8
2026-09-18 • via Nuitee
D
Diana • solo_traveller • de
9
Schönes Hotel auch für längeren Aufenthalt
Pros:

Gute Lage an der Metro intendente
Zimmer war schon groß
Täglich neue Handtücher
Kaffee Tee Zucker Wasserkocher vorhanden super
Klimaanlage war gut eingestellt
Habe aber ohne geschlafen
Sehr sauber
Personal freundlich
Frühstück war auch gut
Müsli
Brot
Süßes Gebäck
3 Säfte
Wurst
Käse
Ei
Bohne
Tomaten gebraten
Champignons usw
Also jeder kann sicher etwas finden
Zum Hotel kann man auch gut zu Fuß laufen, wenn man da keine Einschränkungen hat
Supermärkte in der Nähe

Cons:

Es ist etwas laut
Leider nicht schallisoliert
Ich habe im 1. Stock gewohnt und wurde in der Nacht 3 Uhr wach weil jemand draußen auf der Straße sprach
Autos hört man
Krankenwagen usw. Fährt auch öfter die Straße lang

Neutral:
In der Straße des Hotels gibt es viele Obdachlose daneben ist eine armenspeisung
Davon muss man sich nicht abschrecken lassen
Die tun nichts, alle nett

2026-09-17 • via Nuitee
J
Juan Antonio • couple • es
6
2026-09-16 • via Nuitee
K
Karena • solo_traveller • nz
8
2026-09-16 • via Nuitee
C
Chaouki Sefsaf • family_with_children • ma
7
Pros:

oui tres confortable emplacement mangifique

2026-09-16 • via Nuitee
Z
Znak • solo_traveller • ar
10
2026-09-15 • via Nuitee
R
Ramiro Daniel • solo_traveller • es
9
2026-09-14 • via Nuitee
V
VICENTE • couple • es
3
Pros:

La ubicación.

Cons:

Habitación MINÚSCULA para dos personas, claustrofóbica además, mucho ruido y la cama incómoda.

2026-09-13 • via Nuitee
M
Mariët • couple • nl
8
2026-09-13 • via Nuitee
S
Stefano • extended_group • it
6
2026-09-12 • via Nuitee
A
Alex • solo_traveller • ro
10
2026-09-12 • via Nuitee
C
Catalina • family_with_children • co
10
2026-09-12 • via Nuitee
S
sonia • family_with_children • be
8
2026-09-09 • via Nuitee
H
Hagen • solo_traveller • de
7
2026-09-09 • via Nuitee
A
Aurora • couple • it
8
Stanza pulita e personale gentile e accogliente.
Pros:

La stanza è piccola ma accogliente, molto pulita, con un terrazzino che affaccia sulla via.
Personale gentile e accogliente, non ci è stato permesso di fare un check in anticipato, ma abbiamo potuto lasciare i nostri bagagli in hotel.

Cons:

La struttura si trova affianco a una mensa per i poveri, davanti l’entrata dell’hotel ci sono molti barboni accampati che mettono un po’ di timore.

2026-09-07 • via Nuitee
C
Cristiana • family_with_children • pt
10
Pros:

A proximidade de estações de metro, a limpeza e a simpatia do staff

Cons:

Quarto pequeno, nas fotografias parecia maior

2026-09-06 • via Nuitee
H
Helder Luciano • couple • br
9
2026-09-04 • via Nuitee
J
Jardel • extended_group • br
7
2026-09-04 • via Nuitee
T
Tamara Leves • solo_traveller • cl
9
Pros:

Me gustó su ubicación y ayuda del personal. Cerca de un metro y puedes usarlo con tu tarjeta de crédito o caminar al centro. Es un lugar sencillo que tiene lo necesario para un viajero. Me gustó que tenía balcón.

Cons:

No tengo comentarios.

2026-09-02 • via Nuitee
T
Thais • couple • br
10
2026-09-01 • via Nuitee