Lisbon City Hotel by City Hotels

Hotels
8.3 (1142 reviews)
Av. Almirante Reis 49 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children 4 years old stay for € 35 per person per night when using an existing bed.
    People 4 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1142 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
V
Verdier family_with_children fr
10
Excelente
Pros:

Excelente ubicación, limpio, personal atento y amable. Habitación impecable. Desayuno muy bueno y completo.

Cons:

La ubicación, la limpieza y el desayuno.

2026-07-24 via Nuitee
C
Cesar solo_traveller py
8
2026-07-24 via Nuitee
B
Benjamín solo_traveller es
10
Pros:

Muy amables los recepcionistas, dando un paseo de 30 min estas en el puerto

Cons:

Nada

2026-07-23 via Nuitee
P
Patricia solo_traveller es
8
Pros:

El trato del personal de recepción

Cons:

Mejorable la comodidad del colchón y el hall del hotel era muy pequeño.

2026-07-23 via Nuitee
S
Stefano family_with_children fr
8
2026-07-22 via Nuitee
H
Harrie couple nl
7
2026-07-22 via Nuitee
D
Daniel couple gb
10
2026-07-21 via Nuitee
S
SINGH solo_traveller in
10
2026-07-21 via Nuitee
F
Fatima family_with_children ch
8
I was a nice stay
Pros:

The Tea Kettle. I have not expected but we had and im a tea lover so ja
The location was ok
The staff was good and helpful

Cons:

It was too loud i was not able to sleep good at night because unfortunately the windows are not soundproof which bothered me alot.
The Shower Area. The water stayed while showering.

2026-07-21 via Nuitee
R
Renato solo_traveller pt
10
2026-07-21 via Nuitee
F
Fatima family_with_children ch
7
2026-07-21 via Nuitee
F
Francesco family_with_children it
8
2026-07-20 via Nuitee
A
Alejandro couple es
8
Comodo para ver Lisboa
Pros:

Todo menos la ubicación

Cons:

La ubicación es muy buena ya que ha dos paradas de metro tienes el centro, pero es una zona con poca seguridad

2026-07-20 via Nuitee
D
DIMITRA couple gr
8
2026-07-19 via Nuitee
A
Amy solo_traveller pt
9
Great location
Pros:

Great location very close to the metro and an easy walk to the Moorish quarter and castle area. Comfortable room, great balcony and a roof terrace. Price v reasonable compared to their walk in rates! Good selection at breakfast including freshly ground coffee and very helpful staff.

Cons:

The hott food at breakfast wasn't very good. But the mini pastel de natas made up for that.

2026-07-15 via Nuitee
J
Jason family_with_children ca
10
Love Lisbon! Will come back soon!
Pros:

Rooms were spacious and accommodated the needs of my group. Location was great as there were many grocery stores, restaurants and metro stations nearby. Staff was on hand 24/7 to provide support and answer any questions and help with booking transport to the airport.

Cons:

The road noise can be a bit loud late into the night, some of the room configurations had very tight shower facilities which made bathing awkward and prone to water getting everywhere in the bathroom.

2026-07-15 via Nuitee
E
Essi family_with_children fi
8
Hinta-laatusuhteeltaan hyvä perushotelli
Pros:

Hyvä sijainti sopivalla kävelyetäisyydellä keskustasta sekä metron ja bussin välittömässä läheisyydessä! Ystävällinen palvelu, siisti huone, todella mukava sänky! Parveke plussaa Lissabonissa 🙂

Cons:

Sijaitsee sosiaalitukikeskuksen lähellä, joten naapurusto on ehkä hieman epävakaa. Maahanmuuttovirasto sijaitsee myös samoilla kulmilla, johon ihmiset tulevat jonottamaan jo aamuyöllä… Meidän oleskelua tämä ei haitannut, mutta saattaa häiritä joitain. Aamupala täysin sama joka päivä, ei kovin monipuolinen.

2026-07-15 via Nuitee
M
Martin solo_traveller at
8
2026-07-15 via Nuitee
E
Elie solo_traveller fr
9
2026-07-14 via Nuitee
N
Naveen Arthar family_with_children gb
9
2026-07-13 via Nuitee