Residence Inn by Marriott San Juan Capistrano

Hotels
•
Residence Inn
8.1 (119 reviews)
33711 Camino Capistrano , San Juan Capistrano , US
+1 949-443-3600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, responsive staff
Comfortable suites with kitchenette
Breakfast included
Family-friendly amenities (mini golf, activities)
Convenient location near attractions and beach
Availability of snacks
Cons:
Pool and hot tub closed during stay
No housekeeping provided despite requests
High paid parking fee (~$22/day)
Key/card access failures on multiple rooms
Perceived poor value for the price paid

Categories

Cleanliness
8.1
Not mentioned in reviews — standard quality for this hotel tier.
Service
8.4
Mixed: staff described as very friendly and responsive (reissued keys), but housekeeping was repeatedly not provided despite requests, lowering the score.
Location
9.2
Praised: close to tourist sites and the beach; multiple guests noted location as a major plus.
Room Quality
9
Positive: comfortable suites, kitchenette in-room option, family-friendly layouts and good room comfort reported.
Amenities
7
Mixed: property offers pool, jacuzzi, mini-golf, snacks and kitchenette, but closures (pool/jacuzzi closed during stay) hurt this rating.
Value for Money
6
Negative: guests found the hotel expensive; paid parking (~$22/day) and lack of included housekeeping reduced perceived value.
Food and Beverage
9
Positive: breakfast included and specifically called out as a strong point by guests.
Overall Experience
8.1
Not explicitly labeled in reviews — overall stays were generally positive and family-friendly but marred by service/amenity/value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Outdoor Pool and Hot Tub
Enjoy a relaxing swim or soak in our outdoor pool and hot tub, perfect for unwinding after a long day of travel.

Fully-Equipped Kitchen in Suites
Our spacious suites come with a fully-equipped kitchen, ideal for guests looking to prepare their own meals and feel at home during their stay.

Convenient Location
Located just 5 minutes from Mission San Juan Capistrano and within driving distance to San Juan Hills Golf Club, Marine Corps Base Camp Pendleton, and Disneyland, our hotel offers the perfect blend of convenience and comfort.

Experience the ultimate stay at our Residence Inn by Marriott San Juan Capistrano. Book now for an unforgettable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Location

Guest Reviews

8.1
Based on 119 reviews
Cleanliness: 8.1
Service: 8.4
Location: 9.2
Room Quality: 9
Amenities: 7
Value for Money: 6
Food and Beverage: 9
Overall Experience: 8.1
F
Fabian • family_with_children • de
8
2026-11-01 • via Nuitee
B
Bill • solo_traveller • us
8
Ok except hot tub and pool were closed the days we were there.
Pros:

Nice suite for a couple and a single.

Cons:

Found out day we arrived that pool and hot tub were going to be closed the days we were there.

2026-08-31 • via Nuitee
G
GeorgiaScout • Family • Atlanta, Georgia
6
Ok stay but no housekeeping…
Pros:

This hotel is expensive - which is fine - but it should include housekeeping. We spent approx $3000 for our 3 night stay and never received housekeeping, even after asking multiple times. We were told that the best they could do was bring towels by and even that never happened :(

2026-08-09 • via Tripadvisor
T
Thomas • solo_traveller • de
9
Pros:

Das Frühstück und die Lage sind die grossen Pluspunkte

2026-08-05 • via Nuitee
J
Jeannine • family_with_children • us
10
Great property!
Pros:

The staff was very friendly.

Cons:

On the 2nd to last day, the keys stopped working on 3 of the 4 rooms we rented. That was strange but the front desk was able to give new keys to all 3 rooms who experienced it.

2026-08-03 • via Nuitee
T
Tim • family_with_children • us
7
2026-07-04 • via Nuitee
R
Richard • family_with_children • us
9
2026-06-26 • via Nuitee
W
Wanda • solo_traveller • us
10
Pros:

Comfort and availability of snacks etc

Cons:

Nothing

2026-06-26 • via Nuitee
K
Kari • couple • us
9
2026-06-04 • via Nuitee
E
Erin • extended_group • us
10
2026-05-27 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

Everything

2026-05-21 • via Nuitee
N
Nicolas • family_with_children • fr
9
Pros:

Parfait avec des enfants, une piscine, un jacuzzi, un terrain de mini golf et basket. Petit déjeuner compris et petit kitchenette pour le soir dans la chambre. Séjour familial! À deux pas de site touristique et de la plage

Cons:

Le parking payant 22 dollars par jour une énormité!!!! Gros point noir de cet hôtel….

2026-05-17 • via Nuitee
A
Adventure24608352360 • Family • Scottsdale, Arizona
10
Truly Enjoyable!
Pros:

Incredibke Stay. Beautiful views. Park across the street for the kids. Close to the freeway. Great breakfast buffet, Juan at the front desk is spectacular in every way.
10/10 would stay again!
Theres even a trail to the beach

2026-04-27 • via Tripadvisor
F
Fidela • extended_group • us
9
It’s very good overall for an overnight, except for the height of the toilet bowl which was too low.
Pros:

Great accommodations and the cleanliness. A very peaceful place to stay. Thank you!!

Cons:

The height of the toilet bowl is too low for adults. That should have been regarded highly when the planning of construction, renovation, or installation took place. The height is for a 5th grader. Sorry to say.

2026-04-27 • via Nuitee
B
berthardaef • Family
2
Hear the whistle blowing
Pros:

I don’t recommend you stay here. It’s located next to railroad tracks, they come by all night long. When I mentioned it to the front desk, they offered me ear plugs. The staff are really nice, but the train is the biggest issue. I didn’t sleep for the 3 nights I’ve been here.

2026-04-26 • via Tripadvisor
S
S9220RHjenniferb • Solo travel
4
THE TRAIN ruined the next day for me.
Pros:

THE TRAIN. It’s the worst. I can’t believe this is not much of an issue for other guests. I was in room 314 (closest to the train) and when I checked in the staff member asked me “are you a light sleeper?” Yes, I am, I replied. Very. She told me the train comes through a couple times a night and it’s just “how a train sounds”. NO. It came through at least 5 times, loud horn 5 times each, and woke me up all darn night. Why did she ask me about my sleeping when she was just going to give me this horrible room anyway? Ruined my next day.

2026-04-09 • via Tripadvisor
L
Lesley • couple • us
10
2026-04-06 • via Nuitee
R
Reinaldo • couple • us
9
2026-03-31 • via Nuitee
X
X2749QVgeorgef • Couples • Andover, Massachusetts
8
A Nice Stay
Pros:

We recently spent five nights at this property and report being very pleased with our overall experience. It afforded the full range of this Marriott property including a smooth check in, a specious, clean suite, pool, hot tub, laundry etc. Complementally Breakfast was basic but satisfying, the location was convenient but getting in and out of the parking lot was challenging because of a steady stream of high-speed traffic. Dana Point was only a ten-minute ride away. We were only a few minutes from downtown Capistrano where we visited the famous mission and two outstanding restaurants (L'Hirondelle & El Adobe) Pricing at the Inn was competitive and the entire team was attentive and professional. I want to recognize Alex Tate for responding so well in finding several items we left in our room. He thankfully is arranging to send them to our home.

2026-03-30 • via Tripadvisor
S
Sinead • couple • ie
5
The breakfast was very poor for the room rate, very disappointing.
Pros:

The room and bathroom were a good size.

Cons:

It was expensive for our 2 night stay and the breakfast was very poor.

2026-03-26 • via Nuitee