La Isla y el Mar, Hotel Boutique

Hotels
9.1 (932 reviews)
Reina Sofía, 23 , Puerto del Carmen , es

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Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues outside
Hard beds
Some amenities need improvement

Categories

Cleanliness
8.49
Room was very clean but there were cleanliness issues outside the room.
Service
9.96
Staff were very friendly and accommodating, providing excellent service.
Location
8.5
Location is decent but requires a walk uphill to the city center.
Room Quality
9.45
Rooms were comfortable and well-equipped, with great views.
Amenities
8.98
Decent amenities, but some areas need improvements.
Value for Money
8.44
Not the best value considering the issues mentioned.
Food and Beverage
8.99
Food quality was generally good, but cocktails were expensive.
Overall Experience
9.96
Overall, a very enjoyable experience, will recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:18

Property Description

Luxurious Oceanfront Setting
Situated overlooking the Atlantic Ocean, La Isla y el Mar Hotel Boutique offers a luxurious experience with outdoor pools, a poolside bar, and air-conditioned suites just a short walk from Playa Chica Beach.

Relaxation and Wellness
Indulge in the chill-out area with a Balinese Bed, sun loungers, garden, terrace, gym, and Wellness and Beauty Centre. The heated outdoor pool with a dynamic pool, waterfall, and water jets provides the perfect relaxation spot.

Gourmet Dining and Eco-Friendly
Savor international and Canarian cuisine at the à la carte Kentia Gourmet Club and buffet restaurant. The hotel's eco-friendly practices using renewable energies showcase a commitment to sustainability.

Book your stay at La Isla y el Mar Hotel Boutique for a blend of luxury, relaxation, gourmet dining, and eco-consciousness.

Important information:

This property is recommended for adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 932 reviews
Cleanliness: 8.49
Service: 9.96
Location: 8.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.96
B
Belinda • family_with_children • es
10
Espectacular
Pros:

La amabilidad de todo el personal

Cons:

No tengo opiniones negativas

2026-06-13 • via Nuitee
Y
Yijia • couple • gb
9
2026-06-13 • via Nuitee
D
David • couple • fr
10
Hôtel très confortable et personnel extrement accueillant
Pros:

Le personnel ! Hyper accueillant ! Digne d’un 5*

Le nombre de chambres raisonnable.

Le buffet petit déjeuner.

La chambre et la vue.

Le mobilier de la terrasse.

L’architecture de l’établissement.

Cons:

Les rideaux pas assez occultant !

Le SPA non inclus.

2026-06-13 • via Nuitee
D
Delgado • couple • es
10
2026-06-13 • via Nuitee
M
martin • couple • ch
8
Would go again
Pros:

Quiet. No noise

Cons:

The Terrasse is kind of shared. No privacy.

2026-06-12 • via Nuitee
T
Tristan • couple • ch
10
2026-06-12 • via Nuitee
A
Agnieszka • couple • gb
10
Amazing hotel with wonderful staff
Pros:

Super friendly, amazing staff . Very specious room,lovely bar with live music, very well kept and clean property.

2026-06-11 • via Nuitee
S
Stefano • couple • it
8
Posto molto bello, ma decisamente non un hotel a 5 stelle
Pros:

Esteticamente struttura molto bella

Cons:

Diversi dettagli non sono di un Hotel a 5 stelle: prese che penzolano dai muri, la porta del bagno che si chiude e non si apre più (è dovuto intervenire il manutentore), lettini sul balcone della camera usurati, porta di ingresso della camera difettosa.

2026-06-10 • via Nuitee
Z
Zehava • couple • il
9
2026-06-10 • via Nuitee
M
Monica • couple • it
9
2026-06-10 • via Nuitee
C
Chiara • couple • it
8
2026-06-10 • via Nuitee
A
Andrew • couple • gb
9
2026-06-09 • via Nuitee
D
Dario • couple • it
7
2026-06-09 • via Nuitee
C
CLEMENTE • couple • es
9
2026-06-09 • via Nuitee
D
dany • family_with_children • fr
10
Pros:

la chambre est spacieuse avec une jolie vue, le petit déjeuner est très varié et la piscine très agréable.
Le personnel est attentif et très souriant en plus d'être efficace.

2026-06-08 • via Nuitee
D
Donna • couple • ie
10
2026-06-08 • via Nuitee
G
Gurgen • couple • es
10
Pros:

El desayuno estupendo muy bueno

Cons:

Lacena mul mal 3 noche que estuve solo cenamos ensalada no tienen opciones para elejir mas cosas. No recomiendo a nadie media pesion Pagas para no cenar

2026-06-08 • via Nuitee
A
Armando • solo_traveller • es
10
2026-06-07 • via Nuitee
S
Stuart • solo_traveller • gb
10
Effortless relaxation….
Pros:

Relaxing, dry clean, excellent staff and service

Cons:

Nothing

2026-06-07 • via Nuitee
D
Daida maria • couple • es
9
2026-06-06 • via Nuitee