The Brook Green Hotel

Hotels
Young & Co.’s Brewery
8.8 (1321 reviews)
170 Shepherd Bush Road , London , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Garden
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Cozy atmosphere
Cleanliness
Cons:
No elevator
Disappointing evening meal

Categories

Cleanliness
8.94
The hotel maintains a high standard of cleanliness.
Service
9.41
The staff were amazing and caring, with a special mention for Giovanni.
Location
8.95
Located in a beautifully renovated old building.
Room Quality
8.4
Rooms are cozy and pleasant, although some are quite small.
Amenities
8.93
Authentic bar downstairs adds to the experience.
Value for Money
8.89
Generally a good value, but weekend rates can be excessive.
Food and Beverage
7.94
Evening meals can be disappointing, with a bland meal reported.
Overall Experience
8.91
Overall a great stay, with fond memories coming back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Charming Victorian Hotel with Modern Comforts

Located just a short walk from O2 Shepherds Bush Empire, Brook Green Hotel offers a delightful blend of traditional charm and modern amenities.

Comfortable and Well-Equipped Rooms

The stylish bedrooms are equipped with air conditioning, tea/coffee facilities, flat-screen TVs, and private bathrooms.

Cozy Pub and Delicious Dining Options

Guests can savor a full English breakfast each morning and indulge in hearty evening meals in the cozy pub with open fires and a lovely garden terrace.

Experience the perfect mix of comfort and convenience at Brook Green Hotel, ideally situated near Hammersmith Underground Station and popular London attractions. Book your stay now for a memorable experience!

Important information:

Please note that this property does not accept cash payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1321 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
N
Naomi solo_traveller ch
9
I love staying here. It works well for any West London work or visit.
Pros:

Great location and vibe and interiors. I like all the refurbished Young pub hotels I have been in so far.

Cons:

Be prepared to lug your luggage up the stairs - no lift. Suggest you pack in such a way that you leave heavy cases in storage downstairs and take a small bag up!

2026-06-29 via Nuitee
R
Rachel couple us
9
Good location, wonderful room
Pros:

Comfortable bed and great room, close to a tube station for getting around the city, cute area with lots of restaurants and pubs.

Cons:

Nothing, had a great stay.

2026-06-29 via Nuitee
G
Gloria couple es
8
Una estancia agradable
Pros:

El personal muy amable y siempre ayudandonos con el idioma
La.ubicacion es buena esta cerca del tubo y de los buses

Cons:

Falta de ascensor y la climatizacion insuficiente, mucho calor

2026-06-28 via Nuitee
B
Bradley couple ca
10
Perfect in every way
Pros:

Very charming , comfortable and inviting place to stay . Loved our room , very well appointed and excellent air conditioning system during the record breaking London heat wave . Really enjoyed the food and the pub is beautiful . Wonderful staff ! Highly recommend this place

Cons:

Excellent location! Perfectly situated. Beautiful park a ross the street , Thames is a 15 min walk and wonderful neighborhood coffee shops and restaurants

2026-06-27 via Nuitee
P
Patricia solo_traveller gb
10
Pros:

Great location, room very clean, comfotable with great ambience. The Pub is the icing on the cake.

Cons:

Nothing comes to mind.

2026-06-27 via Nuitee
N
Naama solo_traveller il
10
2026-06-26 via Nuitee
M
Megs23 solo_traveller be
8
Très bon séjour dans un établissement au charme anglais
Pros:

L'emplacement, situé à 5min à pied de la station de métro Hammersmith qui est très bien desservie.
Plusieurs magasins, supérettes, restos et bars dans les alentours.
Lit très confortable et bel espace dans la chambre.
Le personnel est très gentil.
Chambre très bien décorée au style anglais.
Pub au RDC, ce qui est sympa, après une longue journée de visite pour se poser.

Cons:

La pression de la douche
À noter que l'hôtel se situe à proximité, d'un hôpital et d'une caserne de pompiers, ce qui fait que nous entendons énormément de sirènes, étant donné que le bâtiment n'est pas très bien isolé.
Mais ça ne nous a pas empêché de dormir.
Le choix du petit-déjeuner laisse à désirer, à savoir que l'établissement propose quelques fruits et viennoiseries au "buffet".
Il y a aussi un petit déjeuner traditionnel anglais (version vegie également disponible) qui est compris dans le prix.
Et c'est tout.
Si vous souhaitez un avocado toast ou des œufs Bénédict c'est en supplément, ce qui est dommage étant donné le prix de l'hôtel.
Mais nous avons quand même apprécié notre séjour.

2026-06-26 via Nuitee
E
emmabH6995OW Solo travel
10
Lovely, quiet room. Great, relaxed, clean pub.
Pros:

Great location for Charing Cross hospital and Hammersmith station - easy walking distance. Beautifully decorated rooms, spotless, quiet, good blackout curtains. Well stocked mini bar, friendly staff. Would definitely stay again. Thank you

2026-06-23 via Tripadvisor
P
Patrick couple gb
9
Good location for getting into SW or W London. Room was cool and everything worked
Pros:

Friendly, not too big.

2026-06-23 via Nuitee
V
Vivienne couple gb
10
Best 2 night I have had in Londonand have had a few . A wee gem of a hotel within45 mins of Gatwick airport and Wembley
Pros:

Location , room size , very comfortable bed and air conditioning.

Cons:

Nothing really just would prefer back bacon to streaky but was a lovely breakfast regardless .

2026-06-23 via Nuitee
A
Adrian couple gb
8
Good quality accommodation in reasonable proximity to centre of Hammersmith
Pros:

Hotel part of nice pub. Staff friendly and helpful, Air conditioning was excellent on a very hot day. Full Sky TV

Cons:

Water pressure low so poor shower. Top floor of hotel with no lift is tricky with luggage

2026-06-23 via Nuitee
F
Fisch72 Family
6
Sunday lunch Miss
Pros:

We really like this place and have stayed several times. As usual, the service, staff and general ambiance were all great. However on this occasion the food let us down. The Sunday lunch - so good before- fell below standard: the sharing plates of meats was very disappointing with the beef unchewable. All of our party felt the same which is a real shame as it detracted from a Father’s Day lunch.

2026-06-21 via Tripadvisor
M
Meron couple au
10
Pros:

Lots of charm .. near local cafes and Hammersmith train station

2026-06-17 via Nuitee
S
Samuel couple gb
10
Fantastic stay, nothing to fault. The room was quiet and the facilities were better than expected. The pub was lively, t
Pros:

The combination of a lively pub on the ground floor, and a relaxing luxurious room upstairs

Cons:

-

2026-06-15 via Nuitee
J
Julia family_with_children at
9
2026-06-15 via Nuitee
O
Oliver couple ie
8
Excellent hotel, very nice and helpful staff, nice area. East access to public transport
Pros:

Location perfect
Food Excellent
Staff very helpful and friendly

Cons:

Room size
Traffic noise

2026-06-13 via Nuitee
M
Marta couple pt
10
Pros:

Great location for concerts at the Eventim Apollo but also very well connected to central London (4 underground lines).
The hotel was very clean and smelled great everywhere. Beds comfortable. Quick check in and check out.
Staff very pleasant (Johny at breakfast made us feel at home) and breakfast was incredible, especially the eggs.

Cons:

Long flight of stairs may not be suitable for some guests. Air conditioner sometimes noisy throughout the night (we couldn’t really figure out how to turn it off).

2026-06-11 via Nuitee
C
Cynthia Fisher solo_traveller us
10
2026-06-10 via Nuitee
P
Paavni couple in
6
Did not live up to expectations
Pros:

Location good, pleasant garden nook

Cons:

Very little closet/wardrobe space in the room. Bathroom has no shelf for toiletries, shower partition not adequate to prevent spread of water. Breakfast not up to the mark.

2026-06-09 via Nuitee
J
Jesse solo_traveller us
8
2026-06-09 via Nuitee