The Mitre, Hampton Court

Hotels
8.9 (1659 reviews)
Hampton Court Road, East Molesey , Kingston upon Thames , GB
+44 20 8979 9988

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Rude reception staff
Disappointing breakfast
Cold room conditions

Categories

Cleanliness
8.8
Room was clean and tidy.
Service
9.6
Staff were friendly, but there were instances of rudeness from reception.
Location
9.8
Great location overlooking the river opposite Hampton Court.
Room Quality
8.3
Rooms are nice, but issues reported with heating.
Amenities
9.3
Some amenities like complimentary Champagne were appreciated.
Value for Money
8.3
Prices are considered insane for the overall experience.
Food and Beverage
7.8
Buffet breakfast was disappointing; varied dining experiences.
Overall Experience
9.3
Enjoyable but mixed feelings due to service and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:16

Property Description

Luxurious Riverside Boutique Hotel

The Mitre Hotel, located on the River Thames opposite Hampton Court Palace, offers a rich history dating back to 1665.

Sophisticated Design and Unique Amenities

After a complete transformation, the Mitre now boasts two restaurants and bars, a riverside terrace with the World’s first Whispering Angel Wine Concession, a vintage food truck, private boat launch, and 36 individually designed rooms and suites.

Quirky British Elegance

Designed by Harding Read, the hotel seamlessly blends quirky British style with authentic luxury, promising a sophisticated and relaxed stay.

Book now to experience this unique blend of history, luxury, and riverside charm at The Mitre Hotel.

Important information:

Limited parking is available on a first come first serve basis.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note meals are not included in the rate for children added to the room occupancy. Breakfast cost for a child under 13 years is GBP 10 and dinner is GBP 12.50, both meals will be charged at the property.

Please note that breakfast cost for an adult is GBP 20.

- Well-behaved dogs only for £30 per dog per night (max. 2 dogs per room)
- Dog(s) are allowed in Courtyard room only
- Welcome pack provided (dog bed, bowl, small treat)
- Selected rooms and designated areas only; except for restricted areas at restaurant
- Must not be left alone or unattended in room; no dog care service
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.9
Based on 1659 reviews
Cleanliness: 8.8
Service: 9.6
Location: 9.8
Room Quality: 8.3
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
R
Richard • extended_group • gb
9
Comfort and Relaxation at the Mitre
Pros:

2 rooms booked for a friends visit from overseas and both got upgraded by the hotel which was a great start. Rooms were just superb. Very spacious, relaxing and comfortable.
Food in the restaurant for an evening meal was delicious and and excellent range of choice for breakfast.
All staff were very friendly and helpful.
Location was perfect for our planned trip to Hampton Palace - literally across the road.

Cons:

Nothing really that we didn't like. All good

2026-10-17 • via Nuitee
E
Emma • couple • ae
6
Short Mitre stay
Pros:

Very comfortable bed
Great breakfast
Amazimg location
Great view
Nice vibe

Cons:

The lunch menu. It was too complicated
The room lighting was too dark
TV position was difficult to watch

2026-10-17 • via Nuitee
S
Susan • couple • gb
9
Lovely stay, very comfortable, great location, lovely staff.
Pros:

Near the water, lovely views, comfortable rooms, lots of eating spaces, good food, nice staff, parking available.

Cons:

Can’t think of anything.

2026-10-11 • via Nuitee
L
Leigh • couple • us
8
A super stay! I have stayed here many many times. The standard is a little lower since it became part of the Hilton fami
Pros:

Such a great place to stay outside of central London with just a short train ride to Waterloo

Cons:

Location location location

2026-10-10 • via Nuitee
P
Peter • family_with_children • hk
10
2026-10-09 • via Nuitee
D
Denise • couple • gb
9
Enjoyable
Pros:

Friendly staff …. Nice room and enjoyable stay

Cons:

Nothing

2026-10-08 • via Nuitee
B
Belinda • solo_traveller • au
10
Delightful
Pros:

Great location, lovely interiors.
Welcome drink & shortbread is a very nice touch.
Room was large & very comfortable
Breakfast delicious in a lovely setting by the river

2026-10-08 • via Nuitee
P
Peter • solo_traveller • au
10
2026-10-07 • via Nuitee
F
Fiona • extended_group • gb
9
Perfect location when our BA flight got cancelled.
Pros:

Convenient location close to Heathrow.

Cons:

Nothing

2026-10-07 • via Nuitee
N
Nicole • couple • de
5
Geht so
Cons:

In die Jahre gekommen, unübersichtlich, dunkel

2026-10-07 • via Nuitee
V
Vanessa • solo_traveller • gb
10
Charming and welcoming.
Pros:

A beautiful hotel with style and charm and right opposite Hampton Court Palace.
All staff were really friendly and helpful. Fantastic food in the restaurant & a great range of wines. Comfortable and quiet room. Delicious breakfast in a lovely setting. Really enjoyed relaxing in the library.

2026-10-07 • via Nuitee
B
Barbara • couple • us
7
We were comfortable but underwhelmed for the price
Pros:

Very comfortable bed. Good size bedroom. Interesting old building .

Cons:

It is overpriced considering the lack of facilities.

2026-09-19 • via Nuitee
N
Nazma • family_with_children • gb
10
What an ace find!
Pros:

Everything, the staff on reception were extremely helpful, the rooms were so lovely!

2026-09-17 • via Nuitee
D
David • couple • fr
9
Excellent and close to Hampton court, rail station, golf and the local bars and restaurants.
Pros:

Excellent welcome and host very friendly. offered us a nice glass of wine when completing the check in formalities. Lovely terrace overlooking the Thames to drink a few beers. Fantastic breakfast selection with a possibility to order a full English. I chose the vegetarian version which was excellent. This however, was an additional cost, but worth it.

Cons:

The bathroom sink was partially blocked, but not a major drama.

2026-09-16 • via Nuitee
N
Nicola • couple • gb
7
Handily placed, could have paid less for the size of room
Pros:

Perfectly located for us. Very comfortable bed. Friendly staff.

Cons:

The room was very small, with no where to sit other than the bed.
The shower leaked over the side of the bath, flooding the floor. The tea things were in the wardrobe, and got in the way of the clothes. No long hanging.

2026-09-14 • via Nuitee
C
Celia • couple • gb
10
A great location with all the facilities you need. Highly recommended
Pros:

Superb location. Friendly and efficient staff. Very comfortable bed. Excellent food.

Cons:

N/a

2026-09-14 • via Nuitee
W
Walter • extended_group • ch
8
Wir waren 6 Stunden da. Was OK
2026-09-13 • via Nuitee
R
Reini Ploechl • couple • at
10
Qualitätsvolle, komfortable und freundliche Adresse mit Flair
Pros:

Sehr schönes Hotel mit einer Reihe von netten Features. Unser gutes Bett war mit einem Baldachin ausgestattet, indem wir . ausgezeichnet geschlafen haben. Wir kamen zu Mittag an und deponierten zunächst unser Gepäck. Dieses wurde vom Personal später selbstständig auf das Zimmer gebracht und wir brauchten uns damit nicht mehr abmühen.
Sehr freundlicher Empfang - wir haben uns wirklich wohl gefühlt.
Im angeschlossenen Restaurant haben wir im schön gestaltetem Pavillon mit Blick auf die Themse ausgezeichnet gegessen.

2026-09-12 • via Nuitee
D
Daphne • couple • gb
7
Good location
Pros:

Perfect location by the Thames opposite Hampton Court Palace & just across the bridge from the station.
Staff were all very friendly
Breakfast was good

Cons:

Not good value for money, small room although comfortable had no air-con. Being an old building the floor was uneven. Carpet in the bathroom, very unhygienic!
For the price we were expecting a more adult only hotel but there were a lot of families with small children staying (for a wedding being held there) which meant breakfast was noisy & slightly chaotic.
There was also a lot of noise late at night from the person in the room next door, admittedly not the hotel’s fault.
Our 2 night stay served its purpose for what we were doing but wasn’t the luxury stay we were expecting.

2026-09-11 • via Nuitee
D
Doris • couple • de
6
Das Restaurant ist wirklich zu empfehlen, auch zum Frühstücken. Übernachten würde ich dort nie wieder!
Pros:

Die Mitarbeiter im Restaurant waren sehr freundlich und aufmerksam. Das Restaurant ist wirklich sehr gut!

Cons:

Das Zimmer war so dreckig, habe ich so noch nicht erlebt! Da stimmt das Preis Leistungsverhältnis absolut nicht.
Fremde schwarze Haarbüschel im Bad und Ungeziefer.

2026-09-11 • via Nuitee