The Mitre, Hampton Court

Hotels
8.9 (1650 reviews)
Hampton Court Road, East Molesey , Kingston upon Thames , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Rude reception staff
Disappointing breakfast
Cold room conditions

Categories

Cleanliness
8.8
Room was clean and tidy.
Service
9.6
Staff were friendly, but there were instances of rudeness from reception.
Location
9.8
Great location overlooking the river opposite Hampton Court.
Room Quality
8.3
Rooms are nice, but issues reported with heating.
Amenities
9.3
Some amenities like complimentary Champagne were appreciated.
Value for Money
8.3
Prices are considered insane for the overall experience.
Food and Beverage
7.8
Buffet breakfast was disappointing; varied dining experiences.
Overall Experience
9.3
Enjoyable but mixed feelings due to service and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:16

Property Description

Luxurious Riverside Boutique Hotel

The Mitre Hotel, located on the River Thames opposite Hampton Court Palace, offers a rich history dating back to 1665.

Sophisticated Design and Unique Amenities

After a complete transformation, the Mitre now boasts two restaurants and bars, a riverside terrace with the World’s first Whispering Angel Wine Concession, a vintage food truck, private boat launch, and 36 individually designed rooms and suites.

Quirky British Elegance

Designed by Harding Read, the hotel seamlessly blends quirky British style with authentic luxury, promising a sophisticated and relaxed stay.

Book now to experience this unique blend of history, luxury, and riverside charm at The Mitre Hotel.

Important information:

Limited parking is available on a first come first serve basis.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note meals are not included in the rate for children added to the room occupancy. Breakfast cost for a child under 13 years is GBP 10 and dinner is GBP 12.50, both meals will be charged at the property.

Please note that breakfast cost for an adult is GBP 20.

- Well-behaved dogs only for £30 per dog per night (max. 2 dogs per room)
- Dog(s) are allowed in Courtyard room only
- Welcome pack provided (dog bed, bowl, small treat)
- Selected rooms and designated areas only; except for restricted areas at restaurant
- Must not be left alone or unattended in room; no dog care service
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.9
Based on 1650 reviews
Cleanliness: 8.8
Service: 9.6
Location: 9.8
Room Quality: 8.3
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
Z
Zenon couple au
9
2026-08-08 via Nuitee
I
isabelle solo_traveller fr
9
Pros:

L accueil du personnel, le confort, la chambre et toute la décoration de l hotel. La salle du petit déjeuner qui a une vue plongeante sur la Tamise. Enfin la proximité avec Hampton court, il y a juste à traverser la rue, et possibilité de faire des balades en bateau.

Cons:

Le restaurant la brasserie 1660 est un peu décevant.

2026-08-08 via Nuitee
M
Martina solo_traveller de
10
Pros:

Beautiful and with authentic style. Flawless service.

2026-08-05 via Nuitee
J
jason couple gb
10
We thought the hotel was fantastic
Pros:

The room was amazing tho a better view would have been nice . Breakfast was fantastic with a number of choices

2026-08-05 via Nuitee
J
John couple es
9
great hotel in a great location.
Pros:

Great location, wonderful building - idiosyncratic but charming. Overlooking the river with a variety of spaces to eat and drink. Food excellent as was the service in all areas.

2026-08-05 via Nuitee
B
Bethany couple gb
7
Beautiful hotel, more staff required.
Pros:

The property is beautiful- it’s in a great location and has history.

The breakfast was great- the member of staff was very attentive at breakfast, the views were stunning and a good selection. The food was outstanding at breakfast.

The wine on check in was also a lovely touch, as was the treats for our dog.

Cons:

There were a couple of issues with our stay which we find disappointing given the price. The first issue was parking- due to an event (either the wedding or the Tesla event) we had no parking until late evening and were only informed of this on arrival. This meant we were constantly changing space and were stuck. We had 4 hours in one space, then had to move, before we’d have to then check in and move again. In the end because of all the hassle we found a space and paid for it for 2 days away from the property. We messaged and spoke with staff during our stress- no response to the message and staff were dismissive and offered no solutions including where the nearest 24 hour parking was. We were extremely deflated on arrival and were questioning whether to go home.

The second issue was the wedding/open to members of public. We appreciate the property hosts weddings which isn’t a problem as such, but they need more staffing around this. The service was slow yesterday in the restaurant and staff were not very attentive. There was minimal space in the courtyard and we got dressed up for a boatrip with the hotel to which we were advised there was no space and when we asked if there were other companies the staff at the boat company wouldn’t provide those details. We had to walk to a separate location to find another company for the boat trip.

Overall, the property is beautiful but they are hosting so much within it they forget about their actual day to day guests. However, the breakfast service certainly did make up for the poor service (in places) yesterday. Thank you to the member of staff who served breakfast this morning- he was great.

2026-08-02 via Nuitee
P
Paul couple gb
10
Super relaxing overnight stay. Staff were brilliant, restaurant and reception, especially Ashley
Pros:

Room super, air conditioning had been requested as I have health problems and our room did have it. Breakfast was excellent, lots of different foods to choose from. Location super we sat outside on the terrace having a drink, right alongside the river. Staff were brilliant, especially Ashley on reception.

Cons:

Nothing

2026-07-25 via Nuitee
L
Ludette couple us
10
Amazing !!!!!
Pros:

It was so pretty, breakfast was amazing!

2026-07-22 via Nuitee
T
Tracey couple au
9
2026-07-21 via Nuitee
N
Nik solo_traveller au
9
2026-07-21 via Nuitee
I
ibrahim solo_traveller tr
10
Pros:

The staff were very friendly and the location eas excellent with perfect scenery on the river thames.

Cons:

The only thing I didn't like was we chose a family room but it was a disabled room which the bathroom wasn't ideal for a person like me . For what you pay I was a little disappointed in the room.

2026-07-21 via Nuitee
E
Elizabeth couple gb
9
Perfect for the event we were attending.
Pros:

Location for the wedding we were attending was perfect.
Lovely old building in a lovely location.

Cons:

No air conditioning in our room and it was so hot.

2026-07-20 via Nuitee
G
Graham couple gb
9
We will be back...
Pros:

Beautiful hotel right on the river Thames & directly opposite Hampton Court Palace. Bedroom was very spacious with huge bed. Excellent breakfast, excellent all-round service.

Cons:

Parking can be a challenge due to limited capacity but there is a large car-park 2 minutes walk away (next to the train station)

2026-07-20 via Nuitee
A
Alina couple ro
10
Amazing stay
Pros:

As always, another perfect stay at the Mitre! Thank you to the wonderful team who makes our stay special every time, including on this trip when they helped us celebrate a birthday in a thoughtful and spectacular way!

2026-07-19 via Nuitee
P
Philip couple gb
8
2026-07-17 via Nuitee
S
Steven couple gb
10
Second stay here and great again!
Pros:

Great location both in terms of the romantic river side setting and access to Hampton Court

Cons:

Traffic noise from the road.

2026-07-16 via Nuitee
P
Price couple gb
10
Really lovely stay. Perfect location and very helpful and kind staff.
Pros:

Staff amazing! Location perfect for us. Food very nice.

Cons:

Nothing, all OK.

2026-07-15 via Nuitee
L
Louise couple gb
6
2026-07-15 via Nuitee
J
JWL1952 couple gb
9
A great location for visiting Hampton Court Palace and right by the river.
Pros:

Excellent breakfast in air conditioning which was very welcome in the heatwave

Cons:

Our first room was not very well ventilated in the heatwave but the staff were kindness itself by relocating us to a much better room at no extra charge

2026-07-14 via Nuitee
K
Kym solo_traveller gb
10
Pros:

Service as ever was amazing as is the location and breakfast

Cons:

Nothing

2026-07-11 via Nuitee