The Mitre, Hampton Court

Hotels
8.9 (1659 reviews)
Hampton Court Road, East Molesey , Kingston upon Thames , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Rude reception staff
Disappointing breakfast
Cold room conditions

Categories

Cleanliness
8.8
Room was clean and tidy.
Service
9.6
Staff were friendly, but there were instances of rudeness from reception.
Location
9.8
Great location overlooking the river opposite Hampton Court.
Room Quality
8.3
Rooms are nice, but issues reported with heating.
Amenities
9.3
Some amenities like complimentary Champagne were appreciated.
Value for Money
8.3
Prices are considered insane for the overall experience.
Food and Beverage
7.8
Buffet breakfast was disappointing; varied dining experiences.
Overall Experience
9.3
Enjoyable but mixed feelings due to service and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:16

Property Description

Luxurious Riverside Boutique Hotel

The Mitre Hotel, located on the River Thames opposite Hampton Court Palace, offers a rich history dating back to 1665.

Sophisticated Design and Unique Amenities

After a complete transformation, the Mitre now boasts two restaurants and bars, a riverside terrace with the World’s first Whispering Angel Wine Concession, a vintage food truck, private boat launch, and 36 individually designed rooms and suites.

Quirky British Elegance

Designed by Harding Read, the hotel seamlessly blends quirky British style with authentic luxury, promising a sophisticated and relaxed stay.

Book now to experience this unique blend of history, luxury, and riverside charm at The Mitre Hotel.

Important information:

Limited parking is available on a first come first serve basis.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note meals are not included in the rate for children added to the room occupancy. Breakfast cost for a child under 13 years is GBP 10 and dinner is GBP 12.50, both meals will be charged at the property.

Please note that breakfast cost for an adult is GBP 20.

- Well-behaved dogs only for £30 per dog per night (max. 2 dogs per room)
- Dog(s) are allowed in Courtyard room only
- Welcome pack provided (dog bed, bowl, small treat)
- Selected rooms and designated areas only; except for restricted areas at restaurant
- Must not be left alone or unattended in room; no dog care service
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.9
Based on 1659 reviews
Cleanliness: 8.8
Service: 9.6
Location: 9.8
Room Quality: 8.3
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
B
Barbara • couple • us
7
We were comfortable but underwhelmed for the price
Pros:

Very comfortable bed. Good size bedroom. Interesting old building .

Cons:

It is overpriced considering the lack of facilities.

2026-09-19 • via Nuitee
N
Nazma • family_with_children • gb
10
What an ace find!
Pros:

Everything, the staff on reception were extremely helpful, the rooms were so lovely!

2026-09-17 • via Nuitee
D
David • couple • fr
9
Excellent and close to Hampton court, rail station, golf and the local bars and restaurants.
Pros:

Excellent welcome and host very friendly. offered us a nice glass of wine when completing the check in formalities. Lovely terrace overlooking the Thames to drink a few beers. Fantastic breakfast selection with a possibility to order a full English. I chose the vegetarian version which was excellent. This however, was an additional cost, but worth it.

Cons:

The bathroom sink was partially blocked, but not a major drama.

2026-09-16 • via Nuitee
C
Celia • couple • gb
10
A great location with all the facilities you need. Highly recommended
Pros:

Superb location. Friendly and efficient staff. Very comfortable bed. Excellent food.

Cons:

N/a

2026-09-14 • via Nuitee
N
Nicola • couple • gb
7
Handily placed, could have paid less for the size of room
Pros:

Perfectly located for us. Very comfortable bed. Friendly staff.

Cons:

The room was very small, with no where to sit other than the bed.
The shower leaked over the side of the bath, flooding the floor. The tea things were in the wardrobe, and got in the way of the clothes. No long hanging.

2026-09-14 • via Nuitee
W
Walter • extended_group • ch
8
Wir waren 6 Stunden da. Was OK
2026-09-13 • via Nuitee
R
Reini Ploechl • couple • at
10
Qualitätsvolle, komfortable und freundliche Adresse mit Flair
Pros:

Sehr schönes Hotel mit einer Reihe von netten Features. Unser gutes Bett war mit einem Baldachin ausgestattet, indem wir . ausgezeichnet geschlafen haben. Wir kamen zu Mittag an und deponierten zunächst unser Gepäck. Dieses wurde vom Personal später selbstständig auf das Zimmer gebracht und wir brauchten uns damit nicht mehr abmühen.
Sehr freundlicher Empfang - wir haben uns wirklich wohl gefühlt.
Im angeschlossenen Restaurant haben wir im schön gestaltetem Pavillon mit Blick auf die Themse ausgezeichnet gegessen.

2026-09-12 • via Nuitee
D
Daphne • couple • gb
7
Good location
Pros:

Perfect location by the Thames opposite Hampton Court Palace & just across the bridge from the station.
Staff were all very friendly
Breakfast was good

Cons:

Not good value for money, small room although comfortable had no air-con. Being an old building the floor was uneven. Carpet in the bathroom, very unhygienic!
For the price we were expecting a more adult only hotel but there were a lot of families with small children staying (for a wedding being held there) which meant breakfast was noisy & slightly chaotic.
There was also a lot of noise late at night from the person in the room next door, admittedly not the hotel’s fault.
Our 2 night stay served its purpose for what we were doing but wasn’t the luxury stay we were expecting.

2026-09-11 • via Nuitee
D
Doris • couple • de
6
Das Restaurant ist wirklich zu empfehlen, auch zum Frühstücken. Übernachten würde ich dort nie wieder!
Pros:

Die Mitarbeiter im Restaurant waren sehr freundlich und aufmerksam. Das Restaurant ist wirklich sehr gut!

Cons:

Das Zimmer war so dreckig, habe ich so noch nicht erlebt! Da stimmt das Preis Leistungsverhältnis absolut nicht.
Fremde schwarze Haarbüschel im Bad und Ungeziefer.

2026-09-11 • via Nuitee
M
Mark • couple • gb
9
Lovely period hotel on the river.
Pros:

A lovely period hotel in a great location by the river. The sauna was amazing and great value for money.

Cons:

It was all nice. The restaurant was quite expensive and a bit disappointing but this was probably down to our food choices.

2026-09-10 • via Nuitee
D
David • couple • gb
10
2026-09-09 • via Nuitee
A
Anne-Marie • solo_traveller • au
6
2026-09-09 • via Nuitee
S
Susan • couple • gb
9
Loved it and will be back ❤️
Pros:

Every member of staff brilliant. Comfy bed and lovely linen. Superb food, a real gem.

Cons:

Noise from library late at night

2026-09-07 • via Nuitee
D
Daniel • couple • gb
8
A mixed bag
Pros:

Great location. Interesting building. Nice decor. Clean. Good breakfast. Nice added touches such as a small teddy for our baby son.
Comfortable bed. Staff friendly and helpful. Lovely view from breakfast room. Free wine on arrival most welcome after long journey.

Cons:

Extra charge of £40 for a travel cot when not a cheap hotel in the first place.
Room far too hot and only fan available was rubbish/ineffective and couldn’t be plugged in by the bedside as no plug socket that would fit the plug.
Room too dimly lit for doing make up prior to a wedding.
Not very accessible with a pram, needed help up and down stairs on each occasion of leaving the room.

2026-09-07 • via Nuitee
G
GMH Commissioning LTD • solo_traveller • gb
4
2026-09-06 • via Nuitee
C
Carole • solo_traveller • gb
9
2026-09-04 • via Nuitee
R
Rachel • couple • gb
10
A lovely experience
Pros:

The location was perfect for our visit to Hampton Court. The hotel was well presented with a variety of communal areas to relax in, including a library, and beautiful terrace area overlooking the river. The bedroom was spacious with everything we needed for a comfortable stay. Little extras included a welcome drink on arrival and fresh made lemon and earl grey shortbread. The staff were so friendly making us feel welcome from the moment we stepped through the door till we checked out. Nothing was too much trouble.
The food on offer was good quality and cooked to perfection.

Cons:

Nothing , just wished we’d booked more than one night !!

2026-09-04 • via Nuitee
B
Bruno • couple • gb
10
2026-09-02 • via Nuitee
H
Helen • couple • gb
7
Made our working weekend easy due to excellent Ashley
Pros:

The staff at front desk Ashley was a really professionally trained hotelier- during the night she was able to manage challenging situations and u
Definitely made the stay more enjoyable-

Cons:

Staff in the restaurant were a little aloof - the prices were high in the restaurant and food didn’t reflect the cost .

2026-09-01 • via Nuitee
N
Nick • couple • gb
10
2026-09-01 • via Nuitee