Coach & Horses Hotel

Hotels
•
Young & Co.’s Brewery
9.1 (1587 reviews)
8 Kew Green , London , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Excellent location
Great food quality
Cons:
Service delays
Check-in issues

Categories

Cleanliness
8.31
Rooms were clean and comfortable; however, there were mentions of cleanliness issues.
Service
8.78
Staff were very helpful and friendly, but there was a significant service issue reported.
Location
9.82
Excellent location for Kew Gardens and easy access to transport links.
Room Quality
9.27
Rooms are well-decorated, cozy, and equipped with good amenities.
Amenities
9.3
Well-equipped rooms with various amenities; positive feedback on comfort.
Value for Money
8.76
Overall good value considering the quality of stay, though some service issues.
Food and Beverage
9.31
Food quality was superb and reasonably priced with a varied menu.
Overall Experience
9.28
Despite some service issues, overall a very enjoyable stay with positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Historic Charm and Modern Comforts

Prime Location: Nestled by Kew Green, opposite the Royal Botanical Gardens, Coach & Horses Hotel offers a picturesque setting with convenient access to Central London.

Amenities Galore: Indulge in the delights of a traditional bar, restaurant, spacious garden, and well-appointed air-conditioned rooms with modern amenities like flat-screen TVs, Nespresso machines, and mini fridges.

Explore and Relax: With proximity to the National Archives, Kew Steam Museum, and easy reach to various attractions like Hampton Court Palace and Heathrow Airport, make the most of your stay at our historic inn.

Book now to experience the perfect blend of history and luxury at Coach & Horses Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1587 reviews
Cleanliness: 8.31
Service: 8.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
S
Simon • family_with_children • gb
8
Overall it was a fairly good experience.
Pros:

Location was good. Staff very friendly and helpful, particularly the receptionist.

Cons:

Air conditioning could not be set lower and was cold in the room. Breakfast could have been served fresher.

2026-07-03 • via Nuitee
C
CHRISTINA S • family_with_children • us
7
2026-07-02 • via Nuitee
R
Rainer • extended_group • de
9
2026-07-01 • via Nuitee
S
Susan • couple • gb
10
2026-07-01 • via Nuitee
R
Rachel • solo_traveller • ie
10
Great Service, Great Setting, Great Beds. Fab place to sit outside and watch the world
Pros:

Fantastic service and a lovely setting. Will be coming back!

2026-06-28 • via Nuitee
P
Peter • couple • gb
8
2026-06-26 • via Nuitee
D
Darryn • solo_traveller • gb
10
Pros:

Fantastic stay. The staff were friendly and welcoming and the room was much better than expected with all the right facilities. The air con was an added bonus during the hottest day of the year.

2026-06-26 • via Nuitee
T
tintincan • solo_traveller • gb
9
Perfect room. Really good. Stay away from food.
Pros:

The rooms are exceptionally confortable. Bedding perfect. Shower very powerful and refreshing

Cons:

As far as hotel is concerned, very little. It really is a good place to stay, very different to high end corporate hotels in feel but very close in terms of standard.
The food on the other hand is to be avoided at all costs.

2026-06-26 • via Nuitee
J
Julie • couple • gb
9
A comfortable stay close to Kew Gardens, with bus and train options close by. Having the bar/restaurant and undergro
Pros:

Well located, overlooking Kew Green, with underground parking included. Room was comfortable and quiet with a fridge, coffee machine and suitable crockery provided. Staff were very friendly and helpful, we were made to feel very welcome.

2026-06-22 • via Nuitee
S
Sharron • solo_traveller • au
8
Pros:

It was a very comfortable 2 nights in Kew.
Staff were all super helpful and friendly.

Cons:

Nothing really.

2026-06-21 • via Nuitee
G
George • solo_traveller • gb
10
Pros:

Room was comfortable with charismatic touches like the old phone and radio. Shower was good. Nice and quiet, despite being above a pub during the England match at the World Cup. Lovely to walk around Kew Green and the river.

2026-06-20 • via Nuitee
A
Anthony • couple • gb
10
2026-06-16 • via Nuitee
S
Steve • solo_traveller • gb
9
Ideal spot for kew Gardens
Pros:

Just across the road to Kew Gardens, the lady on reception was very welcoming ,had parking below the hotel which was great

2026-06-14 • via Nuitee
W
Webby • couple • gb
8
Great location for Kew Gardens in a well equipped and brilliantly staffed pub.
Pros:

Location, Staff, Car Parking on site. Excellent Sunday Lunch.

Cons:

Time for a refurb - Breakfast was good but not spectacular.

2026-06-13 • via Nuitee
P
Per-Inge • solo_traveller • se
9
Pros:

Fina rum med sköna sängar
Bra PUB och restaurang

Cons:

Frukosten som ingår till rummet kunde vara lite mer att väja på.

2026-06-12 • via Nuitee
P
Peter • couple • gb
9
Friendly hotel in top location for Kew Gardens
Pros:

Every member of staff we met were friendly and efficient.

Cons:

Nothing

2026-06-11 • via Nuitee
Y
Yoav • solo_traveller • gb
9
Brilliant stay!!!
Pros:

Lovely rooms, great location and breakfast. Staff were brilliant too! Highly recommend

Cons:

N/A

2026-06-05 • via Nuitee
W
WilliamG3750 • Family
10
Great time, wonderful service
Pros:

Stayed with my wife, daughter and son-in-law. Hotel is delightful, great pub downstairs. Good food. Outdoor area looks out on a park and is close to Kew Gardens. Location-wise it is a ways from Central London (like being in Brooklyn when you visit NYC), but a tube station is nearby. We liked the location as it was peaceful.
Rooms were great. Had a bit if a snafu at dinner one night, slow service while a big party was going on. Wait staff acknowledged it with a bottle of wine, management got wind of it and made it right at checkout. To me that is the big test and they passed.

2026-06-03 • via Tripadvisor
J
johndF2385ZK • Couples
2
(Food = Poor) (Drink = Great) (Service = Good)
Pros:

What a disjointed place, We went to Kew Gardens and decided to pop in for a drink. Ended up choosing to eat instead of cooking when we got home. Bad Choice. Im not sure why it took so long? But when it arrived both are plates of food were at best warm. That was probably the worst roast dinner we have ever eaten. Anyway, the beer is good. Really good in fact. A good selection. The serving staff were really friendly. Would I come again, Yes, but not to eat. It has a really nice atmosphere and good energy.

2026-06-02 • via Tripadvisor
M
margaretmD2528RG • Couples
10
a great place to stay
Pros:

A great hotel on Kew Green and very convenient for visiting Kew Gardens and the National Archives.
We were in a twin-bed ground floor room which was very quiet, very clean and had excellent AC.
Bathroom and bedrooms facilities were first class and bed very comfortable.
Great value for room with excellent breakfasts included.
The staff in the hotel are most attentive and keen to make sure everything and anything required was available.
We will be back and we recommend travellers to Kew book this hotel for their own stays

2026-06-01 • via Tripadvisor