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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Garden
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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ATM/cash machine on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Delivered food - securely covered
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Mobile app for room service
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Prime Location: Nestled by Kew Green, opposite the Royal Botanical Gardens, Coach & Horses Hotel offers a picturesque setting with convenient access to Central London.
Amenities Galore: Indulge in the delights of a traditional bar, restaurant, spacious garden, and well-appointed air-conditioned rooms with modern amenities like flat-screen TVs, Nespresso machines, and mini fridges.
Explore and Relax: With proximity to the National Archives, Kew Steam Museum, and easy reach to various attractions like Hampton Court Palace and Heathrow Airport, make the most of your stay at our historic inn.
Book now to experience the perfect blend of history and luxury at Coach & Horses Hotel.
A deposit may be required at the property.
Location
Guest Reviews
Room was very spacious, well stocked with good facilities, good shower and comfy bed. Short walk from Kew Gardens station, very close to the Royal Botanic Gardens in Kew. Was able to check in easily and slightly ahead of check in time, as we were early and our room was ready. Lovely stay.
I had a better night's sleep then at home.
It was a shame that we didn't stay longer.
Great spot!
Zero
Friendly reception staff. Good location, particularly for Kew Gardens.
Service in the restaurant was quite slow.
Cups did not fit the coffee maker in the room
Lovely comfortable room. Immaculately clean. Really comfortable huge bed. Lots of facilities- iron, ironing board, hairdryer, excellent pantry station. Air conditioning almost too efficient.
Really lovely staff. So helpful, welcoming, friendly.
No dedicated room for disabled. I bought my own loo raise but sadly the shower wasn’t walk in and the step up too high/dangerous -
Service by Alicjia
perfect location … short walk (10 - 15 minutes) to train (the Tube) station, very close to Kew Garden entrance, wonderful pub for indoor and outdoor dining
not a major issue and definitely an unavoidable issue but wish we had a view from hotel room
Fantastic location, comfy bed and air con!! Good breakfast, although we didn’t get asked what we wanted for cooked so just had buffet.
Lady on reception is so friendly, 5 stars to her.
The corridors and bathroom are in need of some TLC. There is a shower curtain in bathroom which I don’t like.
It was clean & comfortable and the staff was very friendly.
I could only stay for two days.
Vibe
Slightly delayed service but was a busy weekend. Not a game changer
Room was perfect and the bonus of air conditioning.
Great location with free parking.
10 minute walk to Kew Garden station.
Pub had a nice relaxed feel.
Nice warm welcome at check in.
Definitely will return.
Loved my 2 night stay in this Pub with a great atmosphere & genuinely warm service from the staff. Nothing was too much trouble. I had a good dinner meal on my first night and breakfast both mornings was delicious…..the salmon omelette!! My room was gorgeously renovated and so comfortable. Thanks for a great stay!
We stayed here when going to a wedding locally - so location was excellent for us. We flew to Gatwick and it took around an hour on the train/bus to the hotel which was good and easy. The hotel itself was lovely - the staff very friendly and helpful, the food tasty - we had dinner and breakfast in the hotel. Everything was great.
I really can't think of anything bad!
From the moment we arrived staff were lovely, really friendly helpful and without exception from reception to bar to restaurant day or night, nothing seemed too much trouble.
Have no faults.
We were only there one night but will return
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