Crown Hotel

Hotels
•
Young & Co.’s Brewery
8.5 (1376 reviews)
7 London St , Chertsey , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent food
Friendly and helpful staff
Comfortable and clean rooms
Good location
Cons:
Noise from neighboring rooms
Extra charges for breakfast
Temperature issues in rooms

Categories

Cleanliness
8
Most reviews mention cleanliness positively, with a few noting concerns about noise and views.
Service
9
Many reviews highlight attentive and helpful staff throughout the stay.
Location
8.5
Convenient location for access to transport and local attractions.
Room Quality
8.5
Rooms are generally well-decorated and spacious, though some noted issues with temperature and lighting.
Amenities
8.5
Amenities were generally appreciated, with many guests satisfied with the pub and restaurant.
Value for Money
8.5
Overall value perceived positively; some expressed concerns about additional fees.
Food and Beverage
8.5
Food received high praise across several reviews.
Overall Experience
8.5
Guests reported positive experiences with several expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:17

Property Description

Warm and Traditional Decor
The Crown Hotel, just 10 km from Heathrow Airport, welcomes you with its cosy and traditional decor. Each of the 49 air-conditioned bedrooms is beautifully decorated, ensuring a comfortable stay.

Dining and Entertainment
Indulge in fresh and delicious meals at the restaurant and bar, and make sure to catch the live music every Saturday night. The Windsor Room offers a charming venue for special events, adding a touch of elegance to any occasion.

Courtyard Garden
Take advantage of the lovely courtyard garden for al fresco dining on sunny days, adding a delightful touch to your dining experience.

Book your stay at the Crown Hotel now and experience a perfect blend of comfort, entertainment, and charm.

Important information:

The property does not accept cash payments.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.5
Based on 1376 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
J
Joanna • couple • gb
8
Excellent, great atmosphere and fab staff, will definitely return
Pros:

A lovely welcome, great room- spacious and very comfortable. The bar and restaurant were buzzing with a great atmosphere, the staff were attentive and on the ball.

Cons:

The bathroom was lovely but the shower could do with an upgrade

2026-09-19 • via Nuitee
N
Neil • couple • gb
9
2026-09-18 • via Nuitee
J
john G • solo_traveller • ie
8
Pros:

Excellent staff, food,location, beautiful homely establishment.

Cons:

As we are in our 70's, the spiral staircase was a bit of a challenge. But, the room was the reward for the climb.

2026-09-18 • via Nuitee
A
Annie-Jane • couple • gb
10
2026-09-13 • via Nuitee
L
Lucy • solo_traveller • gb
9
Very comfy quiet stay
Pros:

Great location for me, very comfortable room, staff very welcoming and a very reasonably priced delicious breakfast

Cons:

the wifi in my room was a bit in and out but i managed

2026-09-11 • via Nuitee
K
Kelly • couple • us
10
Pros:

Friendly staff that was very helpful and went out of their way to ensure needs we met. Pub is a great place to relax, food was excellent.

2026-09-10 • via Nuitee
E
Edward • couple • gb
10
Great room, great hotel and great food.
Pros:

Great hotel, lovely room and brilliant aircon. Great food for breakfast.

Cons:

Nothing. I’d recommend to everyone.

2026-09-09 • via Nuitee
G
Gary • family_with_children • gb
10
2026-09-08 • via Nuitee
R
Raymond • solo_traveller • ie
7
2026-09-08 • via Nuitee
D
Dana • couple • gb
10
Came after a family wedding, so it was a good place to unwind. Would come to this hotel again.
Pros:

Very comfortable room with all amenities. Very comfortable bed. Good views from windows. Good shower. Excellent breakfast outside on nice terrace. I liked the fact that they have tastefully maintained an impressive late Victorian inn, very attractive inside and out, not overly-modernised so with plenty of charm.

Cons:

No complaints.

2026-09-08 • via Nuitee
A
Alexandra • couple • gb
8
Surprisingly boutique
Pros:

We weren’t expecting much from a one night pub stay, but we were seriously pleasantly surprise by the interior and comfort of the rooms - felt more like a boutique hotel. The staff were extremely friendly, the room was perfect, the beer garden is a nice spot to have a drink.

Cons:

I am newly gluten free and found the menu and breakfast menu to be quite limiting - could only have some plain yoghurt and pretty bland granola for breakfast. My husband ate and he felt the food was okay. A great menu but maybe not quite as brilliant as you’d hope for.

2026-09-07 • via Nuitee
J
James • couple • gb
9
2026-09-07 • via Nuitee
B
Bond • couple • gb
9
Excellent, highly recommended
Pros:

All the staff we met were lovely, friendly and helpful. Nothing was too much trouble.
The room was very comfortable although the bed was a bit hard for me. The room facilities were great.

Cons:

The lighting wasn't totally adequate - could have brighter lamps

2026-09-07 • via Nuitee
B
Bradley • solo_traveller • gb
10
Pros:

The staff were friendly. The food was great and had a big selection to suit all dietary requirements. The rooms had air-conditioning. The bathroom was spacious and had a big shower.

2026-09-07 • via Nuitee
K
Karen • couple • gb
10
2026-09-06 • via Nuitee
S
Simon • extended_group • gb
8
great location and good rooms
Pros:

great location - comfortable beds and great air conditioning

Cons:

i say this about too many hotel rooms around the world - there is great air conditioning in the rooms but why is there big thick high tog duvets on the beds - in summer you need a summer low tog duvet - one day a hotel may work out that thinner duvets mean less air conditioning power needed which then leads to lower energy bills!

2026-09-05 • via Nuitee
I
Isabelle • couple • gb
4
I am still awaiting a refund of 50 % . However the staff where really accomadting after how upsetting it was being late
Pros:

The resturant was lovely

Cons:

There was no electricity throughout my stay

2026-09-04 • via Nuitee
S
Stuart • solo_traveller • gb
10
2026-09-03 • via Nuitee
M
Marie Davidson • solo_traveller • gb
10
2026-09-03 • via Nuitee
A
Angela • couple • gb
10
Excellent overnight stay !
Pros:

Lovely overnight stay. Staff were very welcoming & friendly. Room was very nice & comfortable. Evening meal & breakfast were both delicious. We have already booked to go back 🙂

Cons:

Nothing!

2026-08-31 • via Nuitee