Hyatt Regency London Stratford

Hotels
•
Hyatt Regency
8.8 (4528 reviews)
10a Chestnut Plaza , London , gb

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Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Breakfast selection inadequate
Issues with deposit refunds

Categories

Cleanliness
8.78
Guests reported that rooms were spacious and clean, with some noting cleanliness positively.
Service
9.25
Staff were frequently praised for their friendliness and helpfulness, with specific mentions of exceptional service.
Location
9.29
Location received high marks for its convenience near transport links and shopping areas.
Room Quality
8.74
Most reviews noted comfortable rooms, but some mentioned issues with mattress firmness.
Amenities
8.77
Amenities were perceived as satisfactory, though some desired more variety.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
7.78
Breakfast quality was noted as disappointing by some guests, impacting overall impressions.
Overall Experience
9.05
Generally positive experiences, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:23

Property Description

Luxurious Amenities
The Hyatt Regency London Stratford offers a range of luxurious amenities including a fitness centre, shared lounge, terrace, and an exquisite restaurant. Guests can also enjoy free WiFi, room service, and a 24-hour front desk for their convenience.

Elegant Rooms
Each room at the hotel is elegantly designed and equipped with modern comforts such as air conditioning, a flat-screen TV, safety deposit box, and a private bathroom with premium toiletries. The rooms also feature comfortable bedding, ensuring a restful stay for all guests.

Convenient Services
In addition to the exceptional amenities, the hotel provides services like bike and car hire, perfect for exploring the vibrant city of London. Located near popular attractions like Westfield and the Olympic Stadium, Hyatt Regency London Stratford is the ideal choice for discerning travelers.

Experience luxury and comfort at Hyatt Regency London Stratford. Book your stay now for an unforgettable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note that the card used for advance purchase bookings must be presented upon check-in. It will be pre-authorized for possible extras upon check-in.

Please note that the hotel cannot accommodate any requests for extra beds.

Pets are only allowed in certain rooms upon request, subject to availability and by prior arrangement.

Please note, the hotel may ask for validating identification.

Westfield Shopping Center has plentiful parking. Once you reach the Westfield site, follow the signs to CAR PARK 'B', which has the easiest access route to the hotel. Rates vary depending on your length and time of stay. If you would like additional information, please contact the hotel directly.

SATNAV users please note the property has a new postcode which is not yet registered. For now, when traveling to Westfield Stratford City, please enter one of the postcodes below into your SATNAV and follow Westfield's local signage when you approach: *From North via A12 enter E15 2EE *From South via Blackwall Tunnel or A13 enter E15 2JU *From the East via Alma St Bridge enter E15 1QA
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 4528 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.05
I
Ian • extended_group • gb
10
Fantastic location and very friendly and helpful staff
2026-05-23 • via Nuitee
W
Wilf • couple • gb
9
2026-05-21 • via Nuitee
M
Matthew • couple • gb
7
2026-05-21 • via Nuitee
T
Tuur24 • solo_traveller • nl
8
2026-05-21 • via Nuitee
M
Mrs • solo_traveller • gb
9
2026-05-21 • via Nuitee
M
Matthew • couple • gb
8
Cons:

When showering water sprays onto floor, not set up the best

2026-05-21 • via Nuitee
M
Mavis • family_with_children • gb
10
Best value for money
Pros:

The ambiance

Cons:

Nothing

2026-05-21 • via Nuitee
D
Dieye • solo_traveller • es
9
2026-05-20 • via Nuitee
D
Dennis • couple • gb
10
My stay was awesome will definitely be coming back
Pros:

The location was perfect for us

Cons:

Property is always clean and fresh
Staff are always pleasant and extremely helpful

2026-05-20 • via Nuitee
N
Nicola • couple • gb
10
Loved it. Would happily stay there again
Pros:

Staff were welcoming and helpful! Room was comfortable and clean! The situation was great.

2026-05-19 • via Nuitee
D
davinya • family_with_children • gb
8
2026-05-19 • via Nuitee
P
Paul • couple • gb
8
2026-05-19 • via Nuitee
P
Peter • solo_traveller • gb
10
Great
Pros:

Well located

Cons:

Only problem arose as booking .com reservation only showed one room instead of the two shown on there confirmation.this caused no end of grief and I am awaiting a refund from just for gbp238.00.

2026-05-18 • via Nuitee
A
Andrew • couple • gb
10
Excellent would highly recommend
Pros:

Central to Stratford. Comfortable room, clean and quiet. Staff friendly and helpful. Could have asked for a better location

Cons:

Service charge on drinks

2026-05-18 • via Nuitee
M
Martyn • couple • gb
8
2026-05-18 • via Nuitee
C
christene • couple • gb
10
Honestly… absolutely beautiful 🙏🙏
Pros:

My life … 😊
Just excellent

Cons:

Nothing at all

2026-05-18 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-05-17 • via Nuitee
R
Rachel • solo_traveller • gb
10
2026-05-17 • via Nuitee
C
Corinne • solo_traveller • gb
8
2026-05-17 • via Nuitee
J
Juliette • couple • ie
9
Comfortable stay in east London with good connections
Pros:

The price for the room was great for London. Great location for public transport. Spotless, spacious rooms, and the bed was really comfy.

2026-05-17 • via Nuitee