Hotel Palazzo San Lorenzo & Spa

Hotels
Ross Hotels Group
9.2 (2617 reviews)
Via Gracco Del Secco 113 , Colle Val D'Elsa , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable and spacious rooms
Excellent staff service
Cons:
Cleanliness issues noted in rooms
Spa not meeting expectations

Categories

Cleanliness
8.46
Most reviews mentioned the rooms were clean, but some notes indicated issues like spider webs and missing toiletries.
Service
9.93
Many reviews praised the staff for being friendly, helpful, and attentive, particularly during breakfast.
Location
9.47
The hotel is well-situated for tours in Tuscany, as highlighted in multiple reviews.
Room Quality
9.62
Rooms were described as spacious, comfortable, and well-decorated.
Amenities
8.45
While the spa was enjoyable, there were complaints about it being small and poorly maintained.
Value for Money
8.81
Several reviews mentioned high costs, especially for parking, which should be included in the rate.
Food and Beverage
9.46
Breakfast received consistent praise for variety and quality.
Overall Experience
9.43
Overall, guests expressed satisfaction with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:55

Property Description

Luxurious Accommodations
Palazzo San Lorenzo, located in the charming village of Colle di Val d'Elsa, offers modern-style rooms with upscale amenities including 32” LCD TVs and hydro-massage baths or showers. Enjoy complimentary Wi-Fi, mineral water, and air conditioning in the spacious rooms featuring parquet floors and marble bathrooms.

Historic Elegance
Step into the 17th-century San Lorenzo palace and immerse yourself in its elegant décor adorned with statues and crystal chandeliers. The central court, bathed in natural light under a glass ceiling, is the perfect spot to savor a delightful buffet breakfast before exploring the Tuscan treasures.

Convenient Location
With easy access to San Gimignano, Siena, and Florence, all within a short drive, Palazzo San Lorenzo offers a prime location for exploring the beauty of Tuscany. Book your stay now and indulge in a blend of history, luxury, and comfort.

Important information:

Please note that the entire wellness center and the indoor jacuzzi pool are available at an extra cost. Please note that the Spa service need to be booked in advance


Children under 14 years are not allowed access to the wellness center and the jacuzzi pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for € 15 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2617 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.62
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 9.46
Overall Experience: 9.43
A
Agnese couple lv
10
Pros:

Tīrība

2026-07-04 via Nuitee
N
Natascha solo_traveller be
8
Aangenaam verblijf
Pros:

Ideale locatie om verschillende bezienswaardigheden in Toscane te ontdekken. Mooie, grote kamer. Zeer uitgebreid ontbijtbuffet. Mooie tuin met voldoende ligbedden aan het zwembad. Hygiëne was top.

Cons:

Spijtig van de badkamer met ligbad en een veel te klein douchescherm. Plaatsing van het toilet achter de deur was zeer ongelukkig. Airco op de kamer kon de intense warmte niet aan. De temperatuur op de kamer geraakte niet onder de 24,5 °C.

2026-07-04 via Nuitee
G
Georg couple at
5
Grundsätzlich schönes Hotel mit viel Verbesserungspotential in puncto Personal.
Pros:

Die Lage, die allgemeinen Einrichtungen des Hauses.

Cons:

Die Poolbar hatte erst ab 15:00 Uhr geöffnet, der Barkeeper hat sich überhaupt nicht um die Gäste gekümmert, man musste ihn erst suchen, er kam auch nicht hinter der Bar hervor und hat die Gäste nicht gefragt ob sie etwas möchten - quasi Selbstbedienung. Zu essen gab es nur Chips, die Gartenstühle waren von Vogelkot verschmutzt, Aschenbecher wurden tagelang nicht gelehrt, schmutzige Gläser blieben einen ganzen Tag lang stehen. Sehr viele englische Gäste und trotzdem kannte vom Personal niemand in der Küche „ham and eggs“. Nach mehrfacher Erklärung bekamen wir dann die Hotelversion davon 😂 Das Frühstücksbuffet war maximal Durchschnitt. Die Zimmermädchen waren dafür schnell, fleißig und sehr ordentlich.

2026-07-04 via Nuitee
S
Stefano solo_traveller it
10
Pros:

Molto disponibili e professionali

2026-07-03 via Nuitee
Y
yael extended_group il
10
נחזור שוב🙏
Pros:

מיקום מעולה
צוות 24/7
בריכה ומתקנים נפלאים
חניה חינם בקרבת מקום
קרוב לכל הנקודות החשובות בטוסקנה

2026-07-01 via Nuitee
D
Daniel family_with_children es
9
Toscana en blanco y negro
Pros:

La piscina

Cons:

Los desayunos

2026-07-01 via Nuitee
M
MICHAEL extended_group at
8
2026-06-30 via Nuitee
R
Raul couple ro
10
2026-06-30 via Nuitee
K
Kaye family_with_children au
9
2026-06-27 via Nuitee
S
Stefano couple it
9
Pros:

Posizione e servizio ottimo, anche la zona piscina aiuta al ristoro dopo le escursioni toscane
Paese delizioso in posizione strategica per visitare le bellezze della zona

Cons:

Da migliorare il servizio durante la colazione se all’ora di punta bisogna avere un po’ di pazienza … ma insomma nulla di grave

2026-06-27 via Nuitee
A
avraham solo_traveller il
10
Pros:

בריכה
מיקום המלון
אדיבות הצוות

2026-06-26 via Nuitee
M
Martina couple it
10
2026-06-25 via Nuitee
M
Martina family_with_children hr
9
2026-06-23 via Nuitee
N
Nigel couple gb
10
2026-06-21 via Nuitee
P
Peter couple ch
9
2026-06-21 via Nuitee
A
Anna solo_traveller it
8
2026-06-21 via Nuitee
L
Leslie solo_traveller gb
10
4 night stay
Pros:

The room was comfortable, spacious and cleaned daily. The swimming pool was lovely. Good selection and plentiful breakfast. The location was great. Lack of tea/coffee facilities in the room. However this was available in the reception area.

Cons:

Nothing to not like

2026-06-19 via Nuitee
J
Joeri extended_group be
8
volgens verwachtingen
Pros:

klantvriendelijk, nette kamer

Cons:

restaurantfaciliteiten , hotelrestaurant niet beschikbaar , weinig afwisseling voor diner op locatie

2026-06-17 via Nuitee
J
Janine couple au
9
Pros:

Location was fantastic easy walking to many great restaurants

2026-06-17 via Nuitee
L
Laura couple au
9
2026-06-16 via Nuitee