Pestana Cidadela Cascais - Pousada & Art District

Hotels
•
Pestana Hotel & Resorts
8.6 (3145 reviews)
Fortaleza da Cidadela - Av. Dom Carlos I , Cascais , pt

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
Room layout problems
Inadequate amenities conditions

Categories

Cleanliness
7.23
There were instances of poor cleanliness mentioned, such as unclean rooms and signs of pests.
Service
9.7
The staff was described as very friendly, helpful, and attentive, contributing positively to the experience.
Location
9.24
The location received high praise, being central and very favorable for guests.
Room Quality
8.19
Rooms were generally described as comfortable, but some issues were reported with mattress stability and inadequate cleaning.
Amenities
8.22
Some amenities were well received, but the pool and sauna conditions were criticized.
Value for Money
8.68
Value for money appears acceptable, but some reviews suggest expectations were higher.
Food and Beverage
8.73
The breakfast and restaurant service were positively highlighted, despite occasional chaos.
Overall Experience
8.8
Overall, guests felt positively about their experiences with minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:20

Property Description

Luxurious Accommodation with Artistic Flair

Surrounded by studios and galleries, the 5-star Pestana Cidadela Cascais offers stunning sea views and a unique artistic experience. Artistic "Art Invasions" and Soundproofed Rooms are just the beginning of the creative ambiance. Enjoy modern décor, free WiFi, and thoughtful amenities in each room. Gourmet Dining and Cultural Experiences abound with two restaurants, a bar, and cultural activities. Indulge in a free breakfast buffet with panoramic views and savor Portuguese snacks at the intimate Taberna da Praça. Exclusive Art District and Exceptional Service make this hotel a cultural gem in the heart of Cascais. Immerse yourself in luxury and creativity at Pestana Cidadela Cascais - Pousada & Art District.

Important information:

Please note that the city tax of EUR 4 per person per night is charged to guests aged 13 and older for a maximum of 7 nights.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at the property.

Please note that pets are only allowed in some of the property's public areas. Upon check-in, please ask the front desk for more details.

If you are traveling with your pet, please contact the hotel before your arrival for information on availability, prices, and admission restrictions.

Please note that rates including dinner do not include drinks.

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 55 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3145 reviews
Cleanliness: 7.23
Service: 9.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
E
Ennio HAR • solo_traveller • nl
8
Excellent but next time I would want a room on the inside
Pros:

The location and the way it was configured

Cons:

My room was on the outside, with the entrance in the outside too and a small window.

2026-05-15 • via Nuitee
R
Rui • couple • pt
10
2026-05-15 • via Nuitee
H
Hans • extended_group • is
9
Pros:

Frábært starfsfólk og fullkominn morgunmatur.

Cons:

Kaffið

2026-05-13 • via Nuitee
Y
YURII • couple • ua
9
2026-05-12 • via Nuitee
A
Adriana • solo_traveller • br
10
Maravilha
Pros:

Perfeito

2026-05-11 • via Nuitee
L
Lawrence • solo_traveller • it
10
Fantastic, as always.
Pros:

Beautiful, historical, large communal spaces, loads of charm, great staff, superb breakfast

Cons:

Terrible selection of wines, could be SO much better for the same price.

2026-05-10 • via Nuitee
E
Elizabeth • solo_traveller • br
10
Pros:

Limpeza. Localização. Gentileza dos funcionários. Excelente café da manhã. Conforto. Lugar agradável e silencioso. Voltaria com certeza!!!

Cons:

Nada

2026-05-08 • via Nuitee
J
jose ronaldo • couple • br
8
2026-05-08 • via Nuitee
R
Robert • couple • gb
10
Lovely hotel. Very clean. Great staff. Comfortable rooms and good facilities. What’s not to enjoy.
2026-05-07 • via Nuitee
D
David • solo_traveller • us
10
2026-05-07 • via Nuitee
J
Jacob Thomas • couple • za
10
2026-05-06 • via Nuitee
G
Ger • couple • gb
10
Extremely enjoyable and relaxing
Pros:

Tiago was brilliant.He was so helpful

2026-05-05 • via Nuitee
E
Edward • couple • us
10
Absolutely wonderful location and rooms were nicely appointed
Pros:

Location was magnificent.

Cons:

Nothing to think of.

2026-05-05 • via Nuitee
K
Kai-Uwe • couple • de
9
2026-05-04 • via Nuitee
M
Marika • extended_group • ee
8
2026-05-04 • via Nuitee
B
bennati • couple • it
10
2026-05-03 • via Nuitee
F
Fabienne • couple • fr
8
Très bel hôtel dans un cadre magnifique
Pros:

Le petit déjeuner, le service était excellent. Bravo à tout l’équipe

Cons:

L’accès à la piscine, il fallait beaucoup marcher

2026-05-02 • via Nuitee
K
Karina • couple • br
10
2026-05-02 • via Nuitee
E
Ella • solo_traveller • es
9
Precioso Hotel de Arte !
Pros:

Excelente ubicación , habitaciones grandes y muy cómodas . Precioso Hotel de Arte !

2026-05-02 • via Nuitee
R
Rachel • solo_traveller • gb
10
2026-05-01 • via Nuitee