The St. Regis Shenzhen

Hotels
•
St. Regis
9.8 (467 reviews)
No. 5016 Shennan Road East , Shenzhen , CN
+86 755 8308 8888

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Remarkable stay experiences

Categories

Cleanliness
9.6
Standard quality for this hotel tier.
Service
10
Multiple mentions of outstanding service from staff, notably the front lobby receptionists and butlers.
Location
10
Convenient location adjacent to a shopping mall and excellent views.
Room Quality
9.6
Standard quality for this hotel tier; not explicitly mentioned but inferred positively.
Amenities
9.6
Amenities supporting a memorable stay, especially during Christmas.
Value for Money
10
Value justifiable given the level of service and happiness received.
Food and Beverage
9.6
Not specifically mentioned; inferred as appropriate for hotel class.
Overall Experience
10
Consistently praised as an unforgettable experience by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:55

Property Description

Luxurious Amenities and Dining
Indulge in 5 dining options, an indoor heated pool, and a rejuvenating spa at The St Regis Shenzhen. Enjoy the impeccable St. Regis Butler Service available 24/7 for all your needs.

Convenient Location and Accessibility
Centrally situated in the bustling Luohu business district, relish panoramic city views from your spacious room's floor-to-ceiling windows. With the Grand Theatre Subway Station nearby and key transportation hubs within easy reach, exploring Shenzhen is a breeze.

Relaxation and Wellness
Unwind in bright rooms featuring modern amenities like a 46-inch LCD TV and marble bathrooms with rain showers. Pamper yourself with in-room massage treatments or head to the Iridium Spa for a variety of massages. Stay fit with the exercise room, classes, and personal trainer available.

Book your luxurious stay at The St Regis Shenzhen now for an unforgettable experience!

Important information:

Please note that all staying guests need to provide ID cards with the same name stated during the booking. If guests book more than 1 room, all guests' names need to be put correctly as well.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Property Video

Guest Reviews

9.8
Based on 467 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
P
Paul Ahner • family_with_children • de
7
Ein Hotel mit Schwächen bei Personal und Service
Pros:

Lage und Aussicht sind sehr gut. Das Frühstück ist OK, E-Buttler umd Robo-Lieferservice aufs Zimmer zeigen, dass China technisch sehr weit vorn ist.

Cons:

Der Service, die Aufmerksamkeit und die Schnelligkeit des Personals sind mangelhaft. 30 min Warten auf ein Getränk in der Hotelbar bei geringer Auslastung sind absolut indiskutabel. Das Personal spielt lieber auf dem Handy und nimmt leere Gläser nicht einmal im Ansatz wahr. Dieses Desinteresse am eigenen Job und der eigenen Aufgabe kostet dem Hotel Umsatz.

2026-10-28 • via Nuitee
C
Chung Lun • couple • nz
9
Room is great and the breakfast is unbelievably good.
Pros:

The breakfast is the best especially the pastry.

2026-10-27 • via Nuitee
C
carlos • family_with_children • uy
10
Pros:

Todo todo, la vista de la habitación piso 90 impresionante

Cons:

Estar solo una noche :(

2026-10-25 • via Nuitee
A
Alexander • couple • ru
10
Pros:

Exceptional service and location
Comfortable room
Lobby bar
View
Staff
Fantastic breakfast

2026-10-19 • via Nuitee
J
Janet • solo_traveller • au
10
Pros:

Exceptional views & services 👌I throughly enjoyed my stay there, will visit again.

2026-10-18 • via Nuitee
L
LUCIA • couple • pt
9
excelente estadia
Pros:

de tudo

2026-10-14 • via Nuitee
L
Lindita • couple • ch
10
Danke♥️
Pros:

Der Butler Zack und Tina war sehr aufmerksam und hat all unsere Wünsche erfüllt! Das Frühstück war fantastisch! Wir erhielten einen kostenlosen Late Check-Out und waren sehr dankbar!

Cons:

Für den Preis erwartet man viel schönere und modernere Zimmer - das Hotel ist also eher älter aber trotzdem sehr schön! Die Teppiche im Zimmer rochen zum teil und waren mit irgendwelchen Flecken beschmutzt. Auch die Wände waren voller Flecken. Ich denke, das Hotel sollte sich überlegen eine renovierung der Zimmer zu machen, oder mindestens die hälfte der Zimmer modernisieren!

2026-10-13 • via Nuitee
J
Julie • couple • hk
9
Pros:

La chambre etait parfaite, la vue incroyable et le service de l'hotel vraiment a la hauteur de la reputation.

Cons:

Seul bemol la piscine est tres bruyante et le bonnet de bain est obligatoire et payant

2026-10-12 • via Nuitee
K
Kin • couple • sg
10
Fabulous stay and exceptional facilities and services.
Pros:

St Regis location and facilities were exceptional. Located next to great KK mall, hotel favours clients dine n shop at convenience and leisure after late check in the evening.
At the hotel, the reception lobby at 96 floor is stunning, giving clients a 360 view of Shenzhen in both day n night.
In the hotel room, the spacious layout and especially the bath room is stunning with well furnished bathtub, shower and toileting. The e powered toilet bowl is equally amazing!
Next, hotel has an exceptional pool n jacuzzi co located together, enabling both wife and myself to enjoy.
Finally, above all, St Regis butler service is amazing. From welcome champagne drink to complimentary annuversary cake for my wife and I, we celebrated and enjoyed a fabulous anniversary in St Regis. Thank you!

Cons:

None

2026-10-11 • via Nuitee
先生 • couple • cn
10
2026-10-08 • via Nuitee
L
LAM • couple • hk
5
Pros:

地點好方便。

Cons:

花矖水壓不足。前台職員以為給住客12:00退房，兩張房卡，就是大恩賜。然後推銷月餅。當住客智障。

2026-09-19 • via Nuitee
O
Oliver • solo_traveller • sg
10
Pros:

Very attentive and friendly staff. Stunning view.

Cons:

Some people at the pool were allowed to wear their street clothes and shoes.

2026-09-12 • via Nuitee
A
Anthony • couple • fr
10
Perfect hôtel
2026-09-08 • via Nuitee
E
elisa • family_with_children • it
10
2026-09-08 • via Nuitee
青波 • couple • tw
9
2026-09-03 • via Nuitee
青波 • couple • tw
9
2026-09-03 • via Nuitee
C
Cameron • extended_group • es
10
Pros:

Breakfast was out of this world, stunning views. Excellent butler service

2026-09-01 • via Nuitee
P
PAVEL • family_with_children • il
10
Высокий уровень
Pros:

Отличный отель в роскошном небоскребе. Жили в таком же в Шанхае. Высокий уровень комфорта. Его видно из любого места. В 10 минутах ходьбы большой торговый центр люкса MixC. На первом этаже Старбакс. Через дорогу ТЦ KKmall (Zeekr, Xiaomi, cупермаркет).

Cons:

Что можно улучшить: На завтраке чай и кофе по умолчанию разливают из общих больших чайников (кофейников). В отеле такого уровня рассчитываешь на свой персональный чайник. Тем более, что чай в номерах отличный (TWG). Мы просили отдельно кипяток и чайный пакет.

2026-08-30 • via Nuitee
C
Christian • couple • hk
9
2026-08-27 • via Nuitee
F
Federica • family_with_children • it
8
Pros:

struttura un po’ datata

2026-08-25 • via Nuitee