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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Rooftop pool
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Live music/performance
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Panoramic Views
Experience modern Art Deco style at the Waldorf Astoria Berlin, located in the heart of City West. The elegant rooms offer stunning city views through floor-to-ceiling windows, with top floors boasting Berlin's highest suites and private terraces.
Culinary Delights and Relaxation at ROCA
Indulge in light seasonal and Mediterranean cuisine at ROCA, where small plate dishes with a home-cooked touch are a specialty. Takeaway options are available, and the Lang Bar is perfect for enjoying drinks in a sophisticated setting.
Spa Retreat and Fitness Facilities
Unwind at Germany's first Waldorf Astoria Spa with signature treatments and an indoor pool. Stay active at the modern fitness room or relax in the library on the 15th floor with breathtaking city views.
Book your stay at Waldorf Astoria Berlin for a luxurious and rejuvenating experience in the heart of the city.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 4 years old and over stay for € 85 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
God beliggenhed, God service og vi kunne lade vores bil ved hotelparkering.
Ikke ferskt brød eller rundstykker. Røreg var kogt og ikke stægt, flød rundt i sovs.
Alles!
Nichts!
Hotel maravilhoso. Foi nossa terceira vez e adoramos todas as experiências que tivemos. Café da Manhã muito completo, Spa com belíssimas instalações e localização excelente
Before the visit I had been in touch with concierge by email as we had a big birthday in our party.
I was pleasantly surprised with the responsiveness and help given ahead of our arrival.
On check in Minh from concierge appeared and welcomed us very well, making a fuss of my guest whose birthday it was.
The hotel is well connected with transport and a good central base to explore the city from.
Modern and spotlessly clean, the art beats fitted in well throughout.
Rooms were spacious and well appointed and breakfast was good quality.
Highly recommend a stay here, we were all very impressed.
My stay here was flawless. The hotel effortlessly combines the classic, upscale sophistication of the Waldorf brand with a sleek, modern layout. My room was incredibly spacious, quiet, and featured massive floor-to-ceiling windows overlooking the historic Kaiser Wilhelm Memorial Church. The service was impeccably polished, and starting the day with a swim in their distinct cloud-shaped indoor pool was fantastic. Its location in City West is ideal—right next to the Zoologischer Garten station and steps away from the premium shopping on Kurfürstendamm.
Everything was good and clean
Staff at the reception were very helpful and nice behaviour
Staff location
Spa doesn’t have enoug towels
Reception guy Moritz was perfect
Reception girl in the Spa was not professional , we had a friend extra in the spa and we mentioned it at the reception and he made us an offer for an extra 15 euros and as we arrived to the spa itold her that , she wanted to charge us 85 euro and made calls to the reception to be sure , she could have done this not in front of us to be Professional
Amazing service, great food and super location! I felt like the entire team from the front office to the restaurant teams went above and beyond to deliver fantastic service!!
Hotel service just terrible
Booked a room costing £1000 a night
Room was amazing, great views but go to breakfast at 10.00 AM Sunday morning, a queue of at least 20 people… wait 10 minutes and give up .. at least another 20 minutes to get a table … and it’s a buffet so clearly just too many people relative to capacity!
Went out at 1030 with please clean my room sign on - returned at 1230 - room not made up-
went out to lunch at 1.00 - asked at reception if room could be made up in next 2-3 hours - left green light on - when i returned from lunch at 330 still not made up .. was only done when i asked again when i went out for dinner .. and no turndown that evening - no big deal but not 5 star!
Phoned room service for some desert at around 930 pm - only 2 of 4 items available - ordered these 2 - cheesecake and crème brule - so no cooking or preparation required - an hour and a half later no sign of room service! Phoned reception and cancelled as went to bed
it is hot weather - perhaps big problem
with staff but when you pay for a 5* hotel it must be better than this!
Also hotel aircon not working well - and not working at all in my room so they put portable units in my room - noisy and not really effective as it needs window open for the waste pipe and that lets in hot air!
When i have had contact- at reception staff are amazing - polite and clearly shocked at the problems - but it’s not a good experience to have so little service .
Go elsewhere if hot - they just can’t cope
Leider war der Frühstücksraum schlecht klimatisiert. Insgesamt wurden unsere Erwartungen aber erfüllt.
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