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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Boutique En-suite Bedrooms
Experience luxury in every detail with air-conditioned boutique en-suite bedrooms featuring power showers or baths, flat-screen TVs, Nespresso coffee machines, and complimentary port and fudge.
Fine Dining Experience
Indulge in a culinary journey at our dining room offering seasonal locally-sourced produce, an extensive wine list, and a cocktail menu. Enjoy Al Fresco dining on the secluded patio.
Prime Location
Conveniently situated in the heart of Exeter, explore the city's attractions with ease. Just a short walk to Exeter High Street, The Guildhall shopping centre, Exeter Cathedral, and Exeter University.
Ready to immerse yourself in luxury and convenience? Book your stay at City Gate now for an unforgettable experience.
Please note that there is no staff at reception overnight.
Please note that this property no longer accepts cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for £10 per person per night when using an existing bed.
Children from 3 years old to 15 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Décoration sympa
Tout près du centre
Confortable et propre
Bon pub
Chambre petite
Service lent au pub
Lovely setting, clean rooms and lovely beer garden
The staff are totally amazing, very friendly & super helpful. The hotel has recently had an excellent revamp & looks & feels very smart but retains its cosiness & welcoming atmosphere.
Absolutely nothing not to like!
Air conditioning, excellent shower, basket of goodies and honesty treats
Central location. Bed was comfortable. Coffee machine was good.
Noisy. A reading light by bed would have been helpful. No lift.
Great bed and AC
Staff attitude was extremely poor and left a lot to be desired. Unfortunately every single encounter we had with any member of staff left us feeling like an inconvenience with the exception of a cleaning lady who was extremely helpful and personable and ironically was probably the lowest paid member of staff.
All of the staff were excellent, the food in the restaurant excellent.
The only off putting point was the lack of a lift to the upper floors. It may be my fault for not reading the hotel information, but as both my wife and I are 73 it was a negative factor for us.
Great staff, beautiful room, lovely pub garden
Everything was perfect
Staff were great and friendly
A lot of noise late evening from streets
We liked the location, loved the food and the bed was very comfortable.
Bathroom in hotel room was a little tight for space and was two steps up to get into. Mum found it tricky with her arthritic knees.
Great staff, location and facilities in Exeter.
Breakfast is fantastic, would definitely recommend adding to your reservation if not included.
Everything. A great place my stay. Great location, really friendly staff, great rooms and really good food.
Nothing
Lage ist super. Zimmer sind sehr schön eingerichtet. Abendessen sehr gut.
Dusche in der Badewanne hat nicht richtig funktioniert; wirkte etwas abgewohnt. Im Zimmer sind einige Reparaturen notwendig gewesen.
Great location, individual feel, very friendly and helpful staff. Nice not to be in a chain hotel and the pub garden was an added bonus.
Nothing
Stayed here a few times before and it never disappoints.
Nothing
Good sized room which was quiet, although faced the road. Breakfast was tasty and several options available. Great outdoor seating area. Nice touch to provide a drop of port in the room.
The ladies toilet cubicles in the main bar area are truly cramped and I had to open the door before I could turn round and flush the loo!
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