Arzo Hotel Manila

Hotels
6.6 (95 reviews)
1032-1034 Belen Street, Paco, Manila , Manila , PH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Designated smoking area
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Easy booking process
Spacious room
Strategic location
Cons:
Old property
Not well maintained
Presence of cockroaches
Broken door lock
Bathroom fixtures issues

Categories

Cleanliness
4.11
There are presence of cockroaches, indicating poor cleanliness.
Service
7.58
Standard service standard for a hotel of this rating.
Location
8.12
Strategic location.
Room Quality
7.07
The room is spacious, though the property is old.
Amenities
6.6
Standard quality for this hotel tier.
Value for Money
6.06
Standard quality for this hotel tier.
Food and Beverage
6.61
Standard quality for this hotel tier.
Overall Experience
6.68
General experience reflects both pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:15

Property Description

Arzo Hotel Manila presents 4-star accommodations in Manila near Manila Bay Beach, featuring air-conditioned rooms and complimentary WiFi. Convenience at Your Fingertips with a 24-hour front desk for any assistance needed during your stay. Comfort and Relaxation assured with cozy rooms equipped with essential amenities. Explore Manila with attractions such as Malacanang Palace and Manila Cathedral just a short distance away. Book now and experience the best of Manila at Arzo Hotel Manila.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

6.6
Based on 95 reviews
Cleanliness: 4.11
Service: 7.58
Location: 8.12
Room Quality: 7.07
Amenities: 6.6
Value for Money: 6.06
Food and Beverage: 6.61
Overall Experience: 6.68
S
Sarah Joyce • solo_traveller • ph
6
2026-08-30 • via Nuitee
J
Joemer Bastasa • couple • ph
9
2026-08-29 • via Nuitee
M
Mr. Jim • solo_traveller • ph
9
2026-08-08 • via Nuitee
I
Ikram • couple • my
6
Average stay
Pros:

Location, near to museum and old town

Cons:

The bed was hard, very thin blanket.

2026-07-22 • via Nuitee
G
Gail Pamela • extended_group • sg
8
2026-07-18 • via Nuitee
J
Jamal • solo_traveller • om
2
Pros:

معاملة سيئة من الموظفة الطويلة وغير ودودة

Cons:

معاملة الاستقبال والمكان بدون نت والموقع بعيد عن مركز المدينة

2026-07-08 • via Nuitee
M
MARICEL • couple • sa
1
2026-07-06 • via Nuitee
K
Karen Joy • couple • ph
10
Amazing
Pros:

Clean

Cons:

Nothing

2026-06-17 • via Nuitee
P
Precious • solo_traveller • ph
10
2026-06-16 • via Nuitee
B
Bautista • solo_traveller • ph
9
Pros:

Location

Cons:

Check in time

2026-06-06 • via Nuitee
W
Waterlot • couple • be
1
Une arnaque
Pros:

Rien

Cons:

L’hôtel à refusé de nous accueillir hors des heures de bureaux malgré la réservation Booking et la promesse d'une réception 24/24.

2026-05-27 • via Nuitee
M
mariano • extended_group • ph
7
It was fine.
Pros:

The hotel ran out of sandwiches when we ordered. We only wanted to eat light for breakfast and we were disappointed when the staff told us that sandwiches were not available.

Cons:

On our first night, there was coming from the faucet. The following morning, one of our friends took so long to take a bath because there was no water coming from the faucet while he was taking a bath. So, we were late for our activity on the second day. Kindly see to it that all is well every day and should not wait for heads up coming from the guests. We also saw some small insects (cockroaches) in the room.

2026-05-03 • via Nuitee
M
Mahadil • solo_traveller • ph
2
2026-04-30 • via Nuitee
M
macrnkov • solo_traveller • ph
7
2026-04-21 • via Nuitee
F
Franzen • family_with_children • us
4
Cons:

Stairs

2026-03-09 • via Nuitee
G
guillaume • solo_traveller • be
6
Hôtel pratique, non loin des lieux touristiques
Pros:

L’établissement est situé à deux pas du quartier touristique d’Intramuros. Cependant, les chambres sont un peu vieillissantes et humides. Elles disposent cependant d’un grand espace.

Cons:

Les installations manquent un peu de chaleur humaine.

2026-02-27 • via Nuitee
A
Ampatuan • solo_traveller • gb
3
2026-01-29 • via Nuitee
C
Cherylyn • family_with_children • ph
7
Overall i like the ambiance
Pros:

I like the environment

Cons:

The speed of the internet is quite slow and heater in room 217 is not working

2026-01-18 • via Nuitee
C
Catherine • couple • ca
4
Pros:

Il y a un bon café à la réception.

Cons:

Le quartier est un peu inquiétant et la chambre est vétuste. La salle de bains est vieille et l'ensemble de la chambre sent la moisissure. Nous avons même trouvé un insecte...

2026-01-18 • via Nuitee
R
Ramano • family_with_children • ph
6
Pros:

Good room accomodation. .

Cons:

Wifi is not accessible as per customer service officer due to # of users . . Our sink is clogged, it was repaired a day after that we checked in, but still there was water on the floor I don't know where it came from.

2025-12-29 • via Nuitee