Le Petit CHARME-INN

Hotels
8.8 (3416 reviews)
Metzggasse 28 , Zermatt , ch
+41 27 967 59 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Pets allowed
Hiking
Lift / Elevator
Safety deposit box
Skiing
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noisy construction
Old furnishings
Some shower issues

Categories

Cleanliness
8.45
Overall cleanliness mentioned positively, but some issues like shower problems reported.
Service
9.25
Staff were consistently described as friendly and accommodating.
Location
9.25
Many reviews highlighted the excellent location, close to Zermatt.
Room Quality
8.65
Rooms were clean and comfortable, though some guests noted issues with furnishings.
Amenities
8.25
Amenities were satisfactory, although some guests mentioned missing conveniences.
Value for Money
8.75
Affordable pricing received praise, but expectations should be managed regarding facilities.
Food and Beverage
8.85
Breakfast was well-received, with a good variety mentioned.
Overall Experience
8.95
Guests had a pleasant stay, though some minor complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Stunning Mountain Views

Experience the beauty of the Matterhorn Mountain from our rooftop terrace at Le Petit CHARME-INN. Our alpine-style rooms offer a cozy retreat with wooden furnishings and modern amenities like a flat-screen TV and free WiFi.

Convenient Location

Located in the heart of Zermatt, just a short walk from the ski lifts and the bustling main street, you'll have easy access to restaurants, bars, and shops. Start your day with a delicious breakfast buffet before hitting the slopes or exploring the town.

Warm Hospitality

Our friendly staff is dedicated to making your stay memorable, ensuring you have everything you need for a comfortable visit. Book your stay at Le Petit CHARME-INN for an unforgettable mountain getaway.

Important information:

Please note that construction work is going on nearby from Monday to Friday and some rooms may be affected by noise.

Please note that Zermatt is a car-free village. Guests have to leave their car in Täsch and proceed by train.

Please note that guests arriving after 20:00 are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please inform Le Petit CHARME-INN in advance about the exact number of adults and children arriving and the age of the children. You can use the Special Requests box when booking or contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 3416 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 8.65
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.85
Overall Experience: 8.95
D
d • family_with_children • ch
10
Loved my time in Zermatt
Pros:

Close to train station. Room and bathroom size reasonable. A good variety available for breakfast. Nice rooftop for hanging out. Friendly and kind personnel :) We enjoyed our 2 night stay very much.

2026-08-15 • via Nuitee
Y
Yukari • solo_traveller • jp
10
Pros:

朝食が美味しい

Cons:

施設的には問題なし。ただ、現在目の前が工事中だった。工事中とはわかっていましたが。

2026-08-14 • via Nuitee
D
DOMINIK • solo_traveller • pl
9
Pros:

Everything was great. The location was close to all the main hiking trails in Zermatt.

Cons:

A small fridge would come in handy.

2026-08-14 • via Nuitee
B
Babs • solo_traveller • au
8
Pros:

This was a cute little hotel with a bar and breakfast included. The room was a little small, but adequate for us. It is only for sleeping in anyway. Staff were friendly and helpful and location good.

2026-08-13 • via Nuitee
B
Brown • solo_traveller • us
10
I'd stay again in a heartbeat
Pros:

Cute, great location, friendly staff

Cons:

Only one pillow and beds not very comfy

2026-08-13 • via Nuitee
C
Carmen María • extended_group • es
10
2026-08-12 • via Nuitee
L
Laura • extended_group • es
3
2026-08-12 • via Nuitee
J
Jeannette • couple • ch
7
2026-08-12 • via Nuitee
D
Daniel • solo_traveller • ch
9
Pros:

Zentral gelegen…gutes Preis-/Leistungsverhältnis

Cons:

Baulärm

2026-08-11 • via Nuitee
M
Michael • family_with_children • at
5
2026-08-10 • via Nuitee
F
FAN JHE • couple • tw
8
位置並非市中心，但離策馬特大街很近，也有公車，方便移動
Pros:

地點離策馬特火車站約需走10至15分鐘，不過下面就是策馬特教堂，離教堂橋大概走路三分鐘，早上要拍馬特洪峰可以悠哉的走過去。早餐提供也是我這趟歐洲之旅吃最好的，有各種不同水果、麵包、起司、飲料和咖啡，可以吃的很豐盛。我們要搭乘早班的冰川列車時，旅館主人也讓我們打包早餐帶走，相當不錯！

Cons:

如果住慣大房間的人來這裡會覺得小，但我覺得還可以，跟一般日本的商務旅館大小差不多。

2026-08-10 • via Nuitee
M
Marie-laure • couple • fr
10
Pros:

Bon emplacement, accueil chaleureux, confortable

2026-08-10 • via Nuitee
L
Leticia • couple • br
7
2026-08-08 • via Nuitee
J
Jozsef • couple • ro
9
2026-08-08 • via Nuitee
R
Renae • couple • au
10
Great place to stay
Pros:

Lovely, friendly staff, breakfast was delicious and very accommodating.

Cons:

Nothing

2026-08-08 • via Nuitee
P
Patrick • couple • ch
9
Pros:

La localisation, le petit déjeuner, le prix

Cons:

La distance entre les toilettes et le lavabo.

2026-08-07 • via Nuitee
S
Svir • couple • us
8
Pleasant experience. They accommodated an after hours check-in and they had free luggage storage after we checked out.
Pros:

Room was clean and well furnished. It was a walkable distance from the train station for a healthy person.

2026-08-07 • via Nuitee
W
Werner • extended_group • ch
10
2026-08-06 • via Nuitee
Y
YANPING • couple • hk
9
離市鎮很近，出行很方便
Pros:

早餐很豐富
天台很好
環境挺乾淨的

Cons:

位置不大，如果要開兩個大行李箱也有難度

2026-08-06 • via Nuitee
G
Grzegorz_72 • solo_traveller • pl
10
Pros:

Lokalizacja, taras na 5 piętrze z widokiem na Matterhorn

2026-08-06 • via Nuitee