Pets allowed

Facilities

Full-service spa
Boat tours nearby
Proposal/romance packages available
Express check-out
Free beach shuttle
Fireplace in lobby
Arcade/game room
Electric car charging station
Health club
Free beach club nearby
See all facilities

Review Highlights

Pros:
Beautiful views
Helpful staff
Cons:
Location accessibility
Inexperienced service

Categories

Cleanliness
9.35
Negative feedback regarding the bee issue impacting cleanliness levels.
Service
9.99
Staff were friendly but inexperienced; average service for a hotel of this tier.
Location
10
Stunning views but challenging access, requiring rentals for mobility.
Room Quality
9.31
Issues with the comfort of the third bed noted.
Amenities
10
Beautiful property with great amenities; overall positive sentiment.
Value for Money
9.3
Perceived not worth the price compared to other similar properties.
Food and Beverage
8.87
Tasting menu lacked flavor and breakfast disrupted by bees.
Overall Experience
10
Mixed feelings due to various issues, but beautiful views and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:22

Property Description

Escape to a luxurious oasis at Jumeirah Mallorca, where every moment is tailored for your relaxation and enjoyment.

Indulge in Spa Bliss
Pamper yourself with rejuvenating massages, soothing body treatments, and rejuvenating facials at our exquisite spa, ensuring a serene escape from the everyday.

Recreational Retreat
Dive into paradise with three stunning outdoor swimming pools, stay fit at our state-of-the-art health club, or unwind in the sauna – your leisure awaits.

Gastronomic Delights
Savor the mesmerizing flavors of Mediterranean cuisine at Cap Roig Restaurant, enjoy 24-hour room service, or sip refreshing cocktails at our poolside bars for a perfect culinary experience.

Book your unforgettable getaway today and experience the beauty and comfort of Jumeirah Mallorca!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from March to November.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.6
Based on 118 reviews
Cleanliness: 9.35
Service: 9.99
Location: 10
Room Quality: 9.31
Amenities: 10
Value for Money: 9.3
Food and Beverage: 8.87
Overall Experience: 10
J
Jamie • solo_traveller • ie
10
2026-06-14 • via Nuitee
L
LORRAINE • solo_traveller • us
10
Absolutely just what I needed
Pros:

They immediately moved my room to a better view with several selections

Cons:

Fabulous views

2026-06-11 • via Nuitee
S
Steven • solo_traveller • us
10
2026-06-07 • via Nuitee
M
Mary • couple • gb
8
I would love to stay again but I think a few things could improved .
Pros:

Beautiful location, staff were lovely.

Cons:

Our room wasn’t cleaned twice and the hot buffet wasn’t very warm.

2026-06-05 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-05-30 • via Nuitee
S
Sami • couple • tz
10
Relaxing and enjoyable stay, thank you
Pros:

Heavenly balcony with amazing views

Cons:

It is amazing. Some things might need to be renovated but lovely property I think this is by far the best in Mallorca!

2026-05-30 • via Nuitee
P
Pol • couple • be
9
Luxueus verblijf - discreet- kwalitatief hoogstaand hotel
Pros:

De service was uitmuntend - oog voor elk detail - vriendelijk personeel, zeer attent en discreet. Nooit geen gevoel van opdringendheid. Uitstekend ontbijt met tal van à la carte mogelijkheden. Service aan tafel tijdens ontbijt (koffie , vers appelsiensap,...) wordt gewaardeerd. Eveneens Uitstekende service aan de infinity pool. Leuke service is ook de valet- service hetgeen een leuke meerwaarde is.

Cons:

Niets

2026-05-22 • via Nuitee
R
Rawiye • family_with_children • de
10
2026-05-10 • via Nuitee
D
Dr Götz • couple • de
9
2026-05-10 • via Nuitee
A
Adam • couple • gb
10
Absolutely beautiful
Pros:

The place is beautiful. Everything well done, service was excellent, staff were great. The grounds are stunning, the views everywhere are exactly what you want. The breakfast is delicious.

Cons:

Lift was broken so had to do 5 floors using stairs. The concierge could be better and we had a couple of staff complaining that they had to leave the Dubai hotel to be in the Mallorca hotel.

2026-05-10 • via Nuitee
L
Lauren • couple • de
1
Horrible.
2026-05-05 • via Nuitee
S
salahi • family_with_children • de
10
2026-04-28 • via Nuitee
S
Sarah • couple • us
10
Beats expectations; perfect for special occassions!
Pros:

Everything about this venue was perfect from the location, the facilities, the incredible breakfast spread, the service, the experience concierge, everything. We will be returning clients at Jumeirah!

Cons:

Absolutely nothing.

2026-04-28 • via Nuitee
T
Thomas • couple • de
10
2026-04-25 • via Nuitee
M
Marc • family_with_children • ch
10
We stayed here a few years ago and had a fantastic stay. So for this short notice trip decided to return.
Pros:

2nd time here. Beautiful hotel with a great location.

2026-04-23 • via Nuitee
E
Ed • couple • gb
10
fantastic hotel
Pros:

everything. amazing experience

2026-04-20 • via Nuitee
B
bader • solo_traveller • sa
10
2026-04-16 • via Nuitee
J
juan jesus • couple • es
10
Lo
Pros:

Es lo más y mejor en alojamientos, las vistas al mar y al Puerto de Sóller, la atención de todo el personal.

Cons:

Tema con mascotas, sin acceso a la mayor parte de las instalaciones te deja muy limitado, al final decidimos ir sin mascota muy a nuestro pesar.

2026-04-11 • via Nuitee
D
Dogan • solo_traveller • de
10
2026-04-10 • via Nuitee
M
Masse • couple • ca
6
Cons:

Value

2026-04-08 • via Nuitee